“The website is easy to navigate, checkout is simple & the delivery is really quick. The items are really well packaged & excellent quality. I recently visited their London shop too in Dalston and was blown away!”
“Everything I ordered was available, arrived promptly and in good condition. I have used Jackson's in the past and will definitely continue to purchase from them.”
“I ordered some panels and a few tubes of paint on Thursday evening and my order arrived on Saturday morning! It was packaged safely with recyclable materials- something which is really important to me when I decide where to shop. Great service!”
“Great website, lots of choice, and good prices! Jackson’s are everything I could wish for in an art supply company, plus their YouTube films are great too - really informative, as a newbie to painting I’m learning so much. Thank you, Jackson’s!”
“Latest order arrived today and feel compelled to review here, as Jackson's have never let me down! Well packaged, arrived the day after I ordered. Had no need to get in touch with them this time but in the past their sales team have always been really good. Recommended for all your painting needs! A+”
“I order from Argentina and they are the best option for me in the whole world in terms of price (including shipping since is usually free), range of products, and delivery times (vs China that they take a lot of time)”
“I would have selected 10 stars if possible! My absolute first for art materials. Ordered on Sunday evening - had my goods in my hands by Tuesday tea-time. Jacksons are consistently excellent. Customer services are next to none. I often query products and the response is always quick and informative - and very human! They make me feel like I matter. If only all UK businesses were the same. This is as close to 10 stars as I can manage: **********”
“I received my order but like the other reviewers, they have not responded to my emails. Fortunately, there are many other companies to order from so I won't be dealing with them again.”
“Very disappointing service :-
We went to the Cannnington Store and picked out a set of pastels as a gift, they were marked as $34.95 in a stack on a shelf
when we went to pay the price changed to $42.70!! I queried this the lady stated that there had been a price rise and it must have been missed, but she could give us a 10% discount! we agreed (in a hurry buying for Xmas) next we are told the payment has gone through at $42.70 so she could not give a discount and we were stuck with the higher price !!!
I said ok we'll just get a refund and start again but was told there is a very strict refund policy and she'll have to call management.
We were in a hurry so paid the $42.70 BUT I FEEL RIPPED OFF BY THESE SHONKY BUSINESS TACTICS!! and will never shop at or recommend Jacksons again,”
