Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,586 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,586 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

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Phone:

(844) 383-7296

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Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fast the get my money”

Helpful Report

“It accepts a diversity of electronic products.”

Helpful Report

“We feel that everything is up for negotiations and the representative rarely does so.”

Helpful Report

Thank you for your candid feedback. We recognize your preference is to negotiate offers in a back and forth nature (ex. starting low and bargaining to go higher), rather than get a fixed offer upfront, but at Jay Brokers we take the hassle out of the negotiation by always offering the customer the best offer upfront. Our customers appreciate the honest and hassle-free nature of our offers, knowing they are guaranteed, without gimmicks, and at the highest amounts we can possibly offer. We realize this may not appeal to customers who actually like the back and forth negotiation style, but again we do value your feedback. If we can be of assistance in the future please let us know.

“Service was quick. They did loballl me on the value of my watch.”

Helpful Report

Thank you for your feedback. We realize it is extremely frustrating the way watches depreciate in value, so we can imagine the disappointment concerning the value of your watch in contrast to the original purchase price paid. Unfortunately watches are similar to cars and boats in the way they depreciate, and some watch brands depreciate worse than others. In reviewing your transaction I see you agreed to $75 on your watch and we honored our agreement and paid you the exact amount. At Jay Brokers, customer satisfaction is our top priority. We treat our customers the way we want to be treated by always honoring our agreements and paying the exact amount offered. We pride ourselves in making fair and honest offers based on current market value, so we hope this information puts your mind at ease. If we can be of further assistance please let us know.

“Communication was good throughout the process. 65% payout on a popular quality item, new in box, could have been better.”

Helpful Report

Thank you for the feedback. Customer satisfaction is our top-priority at Jay Brokers. We realize it is frustrating the way many items depreciate in value. Unfortunately electronics are one of those items that typically only go down in value. We can understand your frustration in complaining about the value of your item dropping 65% compared to your original purchase price paid at full MSRP. The drop in value is actually fairly routine for electronics items. In reviewing the details of your transaction, I see you were paid the full agreed upon amount within a 24-hour turn around. Again, we appreciate your feedback and if we can be of further assistance please let us know.

Jay Brokers is rated 5.0 based on 1,586 reviews