Hello Pamela,
Thank you so much for your fantastic 5-star review of JDS DIY! We're thrilled to hear that you had a great experience with our service.
Your feedback truly encourages us to keep delivering excellent service to all our customers. If there's anything more we can assist you with in the future, don't hesitate to reach out!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello Gavin,
Thank you for your fantastic 5-star review of JDS DIY! We're pleased to hear that you experienced quick delivery and that we offered the best price on what you needed.
Your support means a lot to us and motivates our team to continue providing great service. We can’t wait to welcome you back for your next project!
Thanks for choosing JDS DIY!
Best regards,
Garvi
“Product delivered as advertised. However I paid extra for 1-2 day delivery. Product arrived 6 days later. I requested credit for the extra I paid for the express delivery but it was not forthcoming.”
Dear Paul,
Thank you for your review, and we sincerely apologise for the inconvenience you experienced with your delivery timeframe and the follow-up on the express delivery charge.
It’s certainly not the level of service we aim to provide, and I understand how frustrating it can be when expectations are not met. We appreciate you reaching out regarding your concerns, and I assure you that your feedback is invaluable in helping us improve.
We wanted to let you know that we also face costs in attempting to deliver the item to you. We appreciate your patient and understanding, and we hope to have the opportunity to serve you better in future.
Kind regards,
JDS DIY Customer Care Team
Hello there,
Thank you for your wonderful 5-star review of JDS DIY! We're delighted to hear that you had a satisfying experience with our service.
Your kind words inspire us to maintain our commitment to excellent customer service. We're excited to help you again in the future!
Thanks for being part of the JDS DIY community!
Best regards,
Garvi
Dear Lewis,
Thank you for your feedback, and I’m truly sorry to hear about the delay and the unfortunate situation with your delivery.
We understand how disappointing and frustrating it can be to wait for an item only to find out it was damaged in transit. This is not the standard we aim to uphold, and your experience is important to us.
We appreciate you bringing this to our attention, as it will help us work on improving our processes. If there's anything further we can do for you or if you have any questions, please reach out to us at customercare@jdsdiy.com.
Thank you for your review.
Kind regards,
JDS DIY Customer Care
Hello Jeanette,
Thank you for your wonderful 5-star review of JDS DIY! We’re so glad to hear you’re enjoying the fab tree and its bright features.
Your feedback brightens our day and inspires our team to keep up the great work. We look forward to seeing you again for your next DIY project!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Dear Janine,
Thank you for contacting us and sharing your experience, though I am truly sorry to hear that there was a mix-up with your order.
We aim to ensure every customer receives exactly what they ordered, and it’s disappointing to learn that we fell short in this instance. Your feedback is invaluable and will help us address the issue.
Please reach out to us at customercare@jdsdiy.com so we can assist you further. We appreciate your patience and would like the opportunity to resolve this for you.
Thank you for your review.
Kind regards,
JDS DIY Customer Care
Hello Kirsty,
Thank you so much for your wonderful 5-star review of JDS DIY! We’re delighted to hear that our team was quick to help and that your product was posted promptly.
Your feedback is immensely appreciated and inspires us to keep providing top-notch service. If you need any assistance in the future, please don’t hesitate to get in touch!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello Rebecca,
Thank you for your amazing 5-star review of JDS DIY! We're so glad you stumbled upon our little gem while searching for gardening gifts and that you found great value with us.
Your kind words truly motivate us to keep providing quality products at lower prices. If you ever need assistance or have questions, please feel free to reach out!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello there,
Thank you for your wonderful 5-star review of JDS DIY! We’re thrilled to hear that you found our ordering process easy and that your delivery was speedy.
Your support means a lot to us, and we can’t wait to serve you again in the future! If you need anything, just let us know.
Thanks again for choosing JDS DIY!
Best regards,
Garvi
“Bought the spray on creosote, and it was delivered on time, sprayed on easily had no trouble with the spray gun, and it looks a quality finish,
I've even bought another 5 litres”
Hello Dennis,
Thank you so much for your fantastic 5-star review of JDS DIY! We’re thrilled to hear that you had a smooth experience with our spray on creosote and that the quality exceeded your expectations.
Your continued support by purchasing more means the world to us! If you have any questions or need further assistance, please don’t hesitate to reach out.
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello Jonathan,
Thank you for your fantastic 5-star review of JDS DIY! We’re so glad to hear that you found our prices to be good and that everything was delivered promptly.
Your feedback is invaluable to us, and it motivates our team to continue providing excellent service. If you have any questions or need assistance in the future, don’t hesitate to reach out!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello Raymond,
Thank you so much for your fantastic 5-star review of JDS DIY! We're thrilled to hear that you experienced excellent service.
Your feedback means a lot to us and drives our team to maintain high standards. If you have any questions or need assistance in the future, don’t hesitate to get in touch!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello John,
Thank you for your excellent 5-star review of JDS DIY! We're thrilled to hear that you had a smooth ordering process and experienced good communication throughout.
Your feedback is incredibly important to us and encourages our team to keep up the great work. If you have any questions or need assistance in the future, please don't hesitate to reach out!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Hello Stuart,
Thank you for your amazing 5-star review of JDS DIY! We’re delighted to hear that you found our products excellent and our prices good, as well as our processing time super fast.
Your feedback is incredibly appreciated and inspires us to continue delivering top-notch service. If you have any questions or need assistance in the future, please feel free to reach out!
Thanks again for choosing JDS DIY!
Best regards,
Garvi
Dear Malcolm,
Thank you for your 3-star review of JDS DIY. We appreciate your insights regarding the size and solidity of the blocks.
We strive to provide quality products, and your comments will certainly help us in assessing how we can improve. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for considering us!
Best regards,
Garvi
Hello,
Thank you for your wonderful 5-star review of JDS DIY! We're delighted to hear that you are pleased with the product, and we share your pride in supporting UK manufacturing.
Your appreciation truly motivates our team to continue delivering quality products. If you have any more projects or questions in the future, feel free to reach out!
Thanks again for your support!
Best regards,
Garvi
Hello Robert,
Thank you for your 5-star review of JDS DIY! We're glad to hear that you had no problem with your ordering experience.
Your satisfaction is our priority, and your feedback encourages us to keep providing great service. If you need assistance or have any questions in the future, feel free to reach out!
Thanks again for your support!
Best regards,
Garvi
Hello Wendy,
Thank you for your amazing 5-star review of JDS DIY! We're thrilled to hear that you are very pleased with our fast delivery.
Your satisfaction is incredibly important to us, and your positive feedback inspires our team to keep up the great work. If you ever have any questions or need assistance, just let us know!
Thanks again for your support!
Best regards,
Garvi
Hello Ian,
Thank you for your great 4-star review of JDS DIY! We’re glad to hear that you found our prices good and the delivery satisfactory.
We appreciate your feedback about the delivery speed, and we are always looking for ways to improve. Your input helps us enhance our service for all customers. If you have any other comments or need assistance in the future, please don’t hesitate to reach out!
Thanks for choosing us!
Best regards,
Garvi
