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JDS DIY Reviews

4.6 Rating 769 Reviews
89 %
of reviewers recommend JDS DIY
Visit Website

Phone:

07598320700

Email:

Hoshar.abdollah@jdsdiy.com

Location:

Unit S,
Highfield Road,
Manchester
Salford
M38 9ST

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Delivered on time at a fantastic price.
Helpful Report
Posted 8 months ago
Hello Simon, Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that your delivery arrived on time and that you found our pricing to be fantastic. Your positive feedback truly motivates our team to keep up the good work. We look forward to assisting you with your future projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Very good price
Helpful Report
Posted 8 months ago
Hello Stephen, Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you found our prices very good. Your positive feedback reinforces our commitment to offering great value to our customers. We appreciate your support and hope to see you again soon! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Not great on delivery I'm afraid ,four or five days late after having paid extra for premium delivery,no sign yet of delivery price refund.
Helpful Report
Posted 8 months ago
Dear Christopher, Thank you for reaching out to us and sharing your concerns regarding the delivery of your order. We sincerely apologize for the delays you experienced, especially after paying for premium delivery. Your frustration is completely understandable. We strive to ensure that our delivery services meet our customers' expectations, and it's clear we fell short in your case. Your feedback is invaluable to us, and we will address these issues with our team to improve our processes moving forward. If there's anything else we can do to assist you or if you have any additional questions, please don’t hesitate to contact us. We appreciate your input and hope to provide you with a better experience in the future. Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Sent me the wrong item then never responded to my message
Helpful Report
Posted 8 months ago
Dear Emily, Thank you for your feedback, and I’m truly sorry to hear that you received the wrong item and didn’t get a response regarding your concerns. We understand how frustrating this can be, and it’s certainly not the level of service we aim to provide. We appreciate you bringing this to our attention, and we are looking into the matter to ensure it doesn't happen again in the future. Please know that your input is valuable to us, and we want to resolve this for you. If there's anything we can do to assist you further, please reach out directly. We’re here to help and hope to provide you with a better experience next time. Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Got the product I wanted in a quick timescale for a great price
Helpful Report
Posted 8 months ago
Hello James, Thank you for your excellent 5-star review of JDS DIY! We’re so pleased to hear that you received the product you wanted quickly and at a great price. Your feedback truly means a lot to us, and we’re here to support you with your future DIY projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Late delivery , but product was perfect.
Helpful Report
Posted 8 months ago
Hello Karen, Thank you for your wonderful 5-star review of JDS DIY! We're thrilled to hear that you found our product perfect, despite the delay in delivery. Your feedback is incredibly valuable to us, and we appreciate your understanding. We’re here to assist you with all your future DIY projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
You could have emailed me for the name of my house, very bad service. There are about 300 houses in Goldhanger Road, for the courier just to dump my purchase in a brown box.
Helpful Report
Posted 8 months ago
Dear Susan, Thank you for taking the time to express your concerns, and I’m truly sorry to hear about your experience with the delivery. We understand how crucial it is to have packages delivered accurately, and the situation you described is certainly not the standard we aim for. We appreciate your feedback regarding the lack of communication and the delivery process. Your comments will be addressed with our team to ensure we improve our service moving forward. If there’s anything else we can do to assist you or if you have further concerns, please do not hesitate to reach out. We value your feedback and hope to provide you with a better experience in the future. Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Item arrived on time and at the best price possible.Highly reccommended!. Well pleased.Thankyou.Only took four days to arrive!First class!
Helpful Report
Posted 8 months ago
Hello, Thank you for your amazing 5-star review of JDS DIY! We are thrilled to hear that your item arrived on time and at the best price possible. Your satisfaction means everything to us, and we appreciate your kind recommendation. We look forward to supporting you with your future DIY endeavors! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Good price delivered quickly
Helpful Report
Posted 8 months ago
Hello Simon, Thank you for your fantastic 5-star review of JDS DIY! We’re delighted to hear that you found our prices to be good and that your delivery was quick. Your support means a lot to us, and we’re here to help you with all your future DIY projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Excellent service at a good price
Helpful Report
Posted 8 months ago
Hello Ian, Thank you for your fantastic 5-star review of JDS DIY! We’re delighted to hear that you experienced excellent service at a good price. Your kind words inspire us to keep delivering the best for our customers. We look forward to assisting you with your upcoming DIY projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Product arrived as ordered promptly.
Helpful Report
Posted 9 months ago
Hello John, Thank you for your fantastic 5-star review of JDS DIY! We're so glad to hear that your product arrived promptly and as ordered. Your satisfaction is what drives us, and we truly appreciate your feedback. We’re excited to assist you with your future DIY projects! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Happpy with the products I purchased, and their price point.
Helpful Report
Posted 9 months ago
Hello Rachel, Thank you for your amazing 5-star review of JDS DIY! We're delighted to hear that you're happy with the products you purchased and their price point. Your satisfaction is our priority, and we truly appreciate your support. We look forward to helping you with your DIY needs again soon! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Items purchased were due to arrive within 2-5 working days. After 8 working days I still hadnt received the items and had to contact the company to see what had happened to the delivery. I received an apology for the delay which I was told was due to unexpected demand(!). Several days later I received one part of the order but not the other two items. I waited a further 10 days but received no goods and no explanation. I had to contact the company again and eventually received a refund as the goods had been 'lost in transit'. Not impressed with the service or communication.
Helpful Report
Posted 9 months ago
Dear Christine, Thank you for taking the time to share your experience with us. We sincerely apologize for the delays you encountered with your order and the lack of communication throughout the process. It’s frustrating when expectations aren’t met, and we understand how this has impacted your overall experience with our service. We appreciate your feedback regarding the delivery issues, and we will be addressing this with our team to ensure improvements are made moving forward. Your satisfaction is important to us, and we’re committed to providing a better experience in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out. We value your input and hope to regain your trust. Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Great product, Great sevice. would recommend.
Helpful Report
Posted 9 months ago
Hello Nicholas, Thank you for your wonderful 5-star review of JDS DIY! We're thrilled to hear that you had a great experience with our product and service. Your recommendation means a lot to us, and we can’t wait to assist you again soon! Best regards, JDS DIY Customer Care Team
Posted 8 months ago
Poor service & long delivery even paying for the 1-2 day option, took a week
Helpful Report
Posted 9 months ago
Dear Stan, Thank you for your feedback, and I'm truly sorry to hear about the delays you experienced with your delivery. We understand how frustrating it can be when expectations are not met, especially after paying for expedited shipping. We're continually working to improve our delivery processes and your comments are invaluable in helping us identify areas for improvement. Please know that we take your concerns seriously and will review our service partners to ensure better reliability in the future. If there's anything we can do to assist you further or regain your trust, please feel free to reach out. We value your input and hope to provide you with a better experience next time. Best regards, JDS DIY Customer Care Team
Posted 9 months ago
Quick delivery and product as described
Helpful Report
Posted 9 months ago
Hello, Thank you for your excellent 5-star review of JDS DIY! We’re thrilled to hear that your order was delivered quickly and that it was just as described. Your feedback is invaluable to us, and we appreciate your support. We look forward to serving you again soon! Best regards, JDS DIY Customer Care Team
Posted 9 months ago
I will definitely use this company again my package was delivered on time and was very well packed. Top marks!!
Helpful Report
Posted 9 months ago
Hello Linda, Thank you for your fantastic 5-star review of JDS DIY! We're so pleased to hear that your package was delivered on time and well packed. We truly appreciate your support and look forward to serving you again in the near future! Best regards, JDS DIY Customer Care Team
Posted 9 months ago
The products were good value and arrived on time. I will certainly use JDS DIY in future
Helpful Report
Posted 9 months ago
Hello Ian, Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you found our products to be good value and that they arrived on time. Your support means the world to us, and we’re excited to serve you again in the future! Best regards, JDS DIY Customer Care Team
Posted 9 months ago
The product was correct and the price was good and the standard delivery time was acceptable. Unfortunately JDS DIY offer a 1-2 day express delivery which I paid for but my order didn't ship until day 3. I would buy from JDS again but I wouldn't waste money on the quick delivery option.
Helpful Report
Posted 9 months ago
Hello Chris, Thank you for your 3-star review of JDS DIY! We appreciate your feedback regarding the express delivery option. We understand how disappointing it is when expectations aren’t met, and we’re sorry for the delay in shipping your order. Your comments are important to us, and we will certainly look into this matter to enhance our service. We're glad to hear that you found the product and pricing satisfactory, and we hope to provide you with a better experience next time. Thank you for considering us again! Best regards, JDS DIY Customer Care Team
Posted 9 months ago
Very efficient as always. Staff also very pleasant. Order was ready and waiting for me. Many thanks!
Helpful Report
Posted 9 months ago
Hello Ren, Thank you for your wonderful 5-star review of JDS DIY! We're delighted to hear that our team was efficient and that you had a pleasant experience. Your kind words are greatly appreciated and inspire us to continue providing top-notch service. We look forward to seeing you again soon! Best regards, JDS DIY Customer Care Team
Posted 9 months ago
JDS DIY is rated 4.6 based on 769 reviews