JDS DIY Reviews

Name: JDS DIY
Address: Unit S, Highfield Road, Manchester, Salford
Rating: 4.56

4.6 Rating 769 Reviews

89 %

of reviewers recommend JDS DIY

Visit Website

Phone:

07598320700

Email:

Hoshar.abdollah@jdsdiy.com

Location:

Unit S,
Highfield Road,
Manchester
Salford
M38 9ST

Write Your review

Tell us how JDS DIY made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JDS DIY 5 star review on 20th December 2024

Anne Cowlin

JDS DIY 5 star review on 10th September 2024

Don Sinclair

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service of a quality product.”

Helpful Report

Posted 1 year ago

Dear Gillian, Thank you so much for taking the time to give JDS DIY a 5-star rating! We greatly appreciate your kind words and support. It means a lot to our team to know that our efforts in providing great service and quality products have been recognized. We are thrilled to hear that you had a positive experience with us. Delivering excellent service and ensuring customer satisfaction are our top priorities. Your feedback serves as motivation for us to continue to improve and deliver the best possible experience to all our valued customers. Thank you again for choosing JDS DIY. We hope to serve you again soon! Best regards, Garvi

Posted 1 year ago

“delivered promptly”

Helpful Report

Posted 1 year ago

Dear Steven, Thank you so much for taking the time to leave a 4-star rating for JDS DIY. We truly appreciate your support and feedback. We are happy to hear that your order was delivered promptly, and we strive to maintain excellent service in every aspect of our business. Thank you again for choosing JDS DIY, and please don't hesitate to reach out if you need any further assistance or have any suggestions for improvement. We look forward to serving you again in the future. Best regards, Garvi

Posted 1 year ago

“Excellent service and responses”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give JDS DIY a glowing 5-star rating! We appreciate your kind words and are thrilled to hear that you found our service excellent. Our team strives to provide exceptional service and prompt responses to all our valued customers, and it truly warms our hearts to know that we have met your expectations. We look forward to serving you again in the future.

Posted 1 year ago

“Excellent service, great prices”

Helpful Report

Posted 1 year ago

Dear Rita,Thank you so much for taking the time to give JDS DIY a 5-star rating. We greatly appreciate your feedback and support. It is truly rewarding to know that our service and pricing have met your expectations. At JDS DIY, we strive to provide excellent service and great prices to all our customers. Your kind words motivate us to continue delivering the best experience possible. If there is anything else we can assist you with, please feel free to reach out. Once again, thank you for choosing JDS DIY and for your fantastic review. Best regards, Garvi

Posted 1 year ago

“No communication no delivery”

Helpful Report

Posted 1 year ago

Dear Neil, Thank you so much for taking the time to share your feedback about your experience at JDS DIY. We truly appreciate customers like you who share their thoughts and help us improve. First and foremost, we would like to sincerely apologize for the lack of communication and resulting non-delivery of your order. This is certainly not the level of service we aspire to provide, and we understand the frustration it must have caused. We would greatly appreciate it if you could provide us with more details regarding the communication issues you encountered and any suggestions on how we can rectify our processes. Your opinion matters to us, and we are determined to learn from our mistakes and prevent such situations from happening again in the future. Once again, our sincere apologies for the inconvenience caused. We hope that you would give us another chance to serve you better in the future. Warm regards, Garvi

Posted 1 year ago

“Products as requested. The delivery agent only delivered 3 of the 4 packages. Emailed JDS had a very fast response which resolved the problem with another delivery with in 24 hours. Excellent after sales rectification of delivery agents issue.”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for your fantastic 5-star rating of JDS DIY! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We apologize for the inconvenience you faced with the delivery of your packages. However, we are pleased to know that our team promptly responded to your email and efficiently resolved the issue. Providing excellent after-sales service is a top priority for us, and we are glad that we were able to rectify the problem with another delivery within 24 hours. Once again, thank you for choosing JDS DIY. We value your trust and look forward to serving you again in the future. Best regards, Garvi

Posted 1 year ago

“The weedkiller items I purchased from you were delivered in a leaking package and the delivery man took them back. I have written to you about replacements but not heard back as yet. Could you find out about this from the delivery company and resolve it please?”

Helpful Report

Posted 1 year ago

Dear Barry, Thank you so much for taking the time to share your experience with us at JDS DIY. We would like to sincerely apologize for the inconvenience caused by the delivery of your items in a leaking package, and the subsequent return process by the delivery man. We understand how frustrating this must have been for you. Rest assured, we are taking this matter seriously and are investigating with the delivery company to find out what went wrong and ensure it is resolved promptly. We have also sent out a replacement which is currently with the courier and should arrive with you soon. We understand the importance of delivering products in a satisfactory condition and will do our best to make it right. Once again, thank you for bringing this to our attention, Barry. We appreciate your understanding and patience while we work to resolve this matter.

Posted 1 year ago

“Good product good price delivered very quickly will definitely use this site again”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for your amazing 5-star rating of JDS DIY! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are delighted to know that our products, prices, and delivery exceeded your expectations. Your kind words, "Good product good price delivered very quickly will definitely use this site again," mean a lot to us. We work diligently to provide high-quality products at affordable prices, coupled with fast and reliable delivery services. Knowing that our efforts have made a positive impact on your experience is truly rewarding. We can't wait to serve you again in the future. If there's anything else we can assist you with or if you have any suggestions for further improvements, please don't hesitate to let us know. We are always here to ensure your complete satisfaction. Thank you once again, and we look forward to welcoming you back to JDS DIY! Best regards, Garvi

Posted 1 year ago

“Bad communication, very late delivery , substitution product.”

Helpful Report

Posted 1 year ago

Dear Rusi, Thank you for taking the time to share your feedback on your recent experience with JDS DIY. We greatly appreciate hearing from our customers like you and value your honest review. We are sincerely sorry for the bad communication, very late delivery, and substitution of the product that you encountered. We understand how frustrating these issues can be, and we apologize for any inconvenience caused to you. At JDS DIY, we strive to provide excellent customer service, and we regret that we fell short of your expectations. To improve our services, we would greatly appreciate your input. Could you please share with us any specific suggestions on how we can make things better? Your suggestions and concerns are important to us, and we will take them into consideration to enhance our communication, delivery, and ensure that the correct product is delivered to our customers in a timely manner. Once again, thank you for reaching out to us and for your understanding. We value your business and look forward to the opportunity to serve you better in the future. Warm regards, Garvi

Posted 1 year ago

“I was told today my product had been put in a safe place. When I looked at the safe place by my front door it was not my front door!!!”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you so much for taking the time to provide us with your feedback on your recent experience at JDS DIY. We sincerely appreciate hearing from our valued customers like yourself. Firstly, please accept our sincerest apologies for the inconvenience you faced regarding the location of your product. We understand that this must have been frustrating for you, particularly when you were informed that it had been securely placed near your front door. To rectify this situation and ensure a better service in the future, we would greatly appreciate it if you could kindly share any further details regarding your experience. Specifically, we would like to know how we can make things right for you and prevent such incidents from happening again. At JDS DIY, customer satisfaction is our top priority, and we are dedicated to continuously improving our services. Your feedback is invaluable in helping us achieve this goal. Thank you once again for your feedback, Ann. We genuinely appreciate your support and understanding. Please do not hesitate to contact us directly so that we can address your concerns and work towards a satisfactory resolution. Warm regards, Garvi

Posted 1 year ago

“Was a day later than it should have been”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you so much for taking the time to rate JDS DIY with 4 stars! We greatly appreciate your feedback and support. We apologize for any inconvenience caused by the delay in delivery. We strive to ensure prompt and efficient service, and we will take your comment into consideration to improve our operations. Thank you again for your review. We are delighted to have you as a satisfied customer and look forward to serving you better in the future. Best regards, JDS DIY team

Posted 1 year ago

“Good Value,speedy delivery,will use this company again.”

Helpful Report

Posted 1 year ago

Thank you, Shirley, for giving JDS DIY a delightful 5-star rating! We really appreciate your kind words and are thrilled to hear that you found our company to be of excellent value. We strive to provide speedy delivery for all our customers, and it's fantastic to know that our efforts did not go unnoticed. We are grateful for your feedback and look forward to serving you again in the future. Thank you for choosing JDS DIY!

Posted 1 year ago

“Excellent product Excellent price”

Helpful Report

Posted 1 year ago

Dear Janet,Thank you so much for your amazing 5-star rating of JDS DIY! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "Excellent product. Excellent price." Your kind words mean the world to us, and we are grateful for customers like you who recognize the quality and affordability of our products. We strive to provide excellent service and value to all our customers, and your feedback reassures us that we are on the right track. Once again, thank you for choosing JDS DIY. We look forward to serving you again in the future! Best regards, Garvi

Posted 1 year ago

“I ordered an item which seemed to have a spray nozzle attached for assisting in spraying the product.When the product arrived there was no spray nozzle. I contacted customer service and was just told the item isn't supplied. I checked the website and the image shows the product with a spray nozzle however it is only on 5L sizes. This isn't exceptionally clear on the details. I'm now having to search and find a nozzle at extra expense. The delivery of the item was quick but that's about it.”

Helpful Report

Posted 1 year ago

Dear Julie, Thank you for bringing this to our attention. We apologize for the confusion regarding the spray nozzle. We understand your frustration, especially when the website image may not clearly indicate which sizes include the nozzle. We strive to provide accurate product information and regret any inconvenience caused. Your feedback will help us improve our communication to ensure clarity for all customers. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Garvi

Posted 1 year ago

“Excellent product and service”

Helpful Report

Posted 1 year ago

Dear Dennis,Thank you so much for giving JDS DIY a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had an excellent experience with our product and service. At JDS DIY, we strive to provide the best quality products and top-notch service, so your feedback means a lot to us. We look forward to serving you again in the future and providing you with more excellent products and service. Thank you once again for your kind words and for choosing JDS DIY!

Posted 1 year ago

“Excellent product and service”

Helpful Report

Posted 1 year ago

Hi Dennis! Thank you so much for taking the time to rate JDS DIY with 5 stars! We truly appreciate your support and are thrilled to know that you had an excellent experience with our product and service. Your satisfaction is our top priority, and we will continue to provide you with only the best. We look forward to serving you again in the future!

Posted 1 year ago

“Great price and quick delivery. Thank you”

Helpful Report

Posted 1 year ago

Hello there! Thank you so much for taking the time to leave a 5-star rating for JDS DIY! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Great price and quick delivery are indeed two aspects we strive to provide to our valued customers. Your satisfaction means the world to us, and we're glad to know that we were able to meet your expectations. Once again, thank you for your support and for choosing JDS DIY. We look forward to serving you again in the future!

Posted 1 year ago

“Prompt delivery”

Helpful Report

Posted 1 year ago

Thank you so much, B, for your outstanding 5-star rating of JDS DIY! We greatly appreciate your support and it means a lot to us. We strive to provide prompt delivery to ensure your utmost satisfaction. Thank you once again for choosing us and we look forward to serving you again soon!

Posted 1 year ago

“Delivery was stated to be within 2-3 days and finally arrived 12 days later. Notification of dispatch was not received until over a week after it was placed and then did not arrive with the courier according to tracking information for another 3 days. Made numerous attempts to contact them to find out what was happening with my order through e-mail with no response and telephone number usually just rings with no answer. Only managed to speak to someone once following which i then received dispatch notification and was assured my delivery would be received the next day but didn't arrive until 4 days later. Terrible customer services has put me off using again.”

Helpful Report

Posted 1 year ago

Hello there! Thank you so much for taking the time to share your feedback about your experience with JDS DIY. We truly appreciate your willingness to let us know about your recent order and the issues you encountered. We sincerely apologize for the delays you experienced in receiving your delivery. We understand how frustrating it can be when the estimated delivery timeframe is not met, especially when it extends far beyond what was initially stated. We also apologize for the lack of timely communication and the difficulty reaching us through email and phone. This is not the level of service we aim to provide and we are genuinely sorry for the inconvenience caused. We would like to make things right and regain your trust. Could you please let us know how we can improve our services by sending is an email at customercare@jdsdiy.com? Your input is immensely valuable to us, as we are constantly striving to enhance our customers' experience. Once again, we appreciate your feedback and apologize for falling short of your expectations. We hope to have the opportunity to serve you better in the future.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Teresa! Thank you so much for taking the time to rate our business, JDS DIY, with 4 stars. We really appreciate your feedback and support! We are thrilled to hear that you had a positive experience with us. Providing excellent service is our utmost priority, and we are glad that we could meet your expectations. We look forward to serving you again in the future and providing you with the same level of satisfaction.

Posted 1 year ago

JDS DIY is rated 4.6 based on 769 reviews