Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 792 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jens Hansen:

Jens Hansen is the designer and maker of The One Ring, featured in The Lord of the Rings™ and The Hobbit™ movies.

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Email:

halfdan@jenshansen.com

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Jens Hansen 5 star review on 31st March 2025

252

Anonymous

Anonymous // 01/01/2019

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“Jens Hansen is by far one of the most personable companies I have ever shopped with. They actively let me know that I could email them with questions and concerns right out the gate, and when I let them know that I had an upcoming anniversary but had not found out about their work until two weeks prior, they took excellent care of me and made sure my order got to me on time - ahead of time even. The ring that they sent is very well crafted, and I love the care they put into the packaging. The hand tied bow and the wooden ring box add to the sense that they care about their work. Overall, I highly recommend their work and their service.”

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Posted 1 month ago

“Beautiful! My textured Kiwi came sooner than expected. Great customer service too! MMM”

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Posted 5 days ago

“Good support, fast delivery and the ring looks amazing”

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Posted 1 week ago

“Ring arrived on time. It is of glorious make. The wife to be loves it greatly. Thank you guys for such a painless and memorable experience. Will be looking to buy the wedding band too! You guys are amazing!”

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Posted 1 week ago

“Wow, I actually don't think I've left a review for a company before but this just blew me away. We had to rush our order since we were traveling and they were perfectly on time. The rings are PERFECT! They are so heavy, and absolutely perfect - not one defect at all. The engravings are also beautiful and perfect. My Fiance's ring was too big (our fault), and they were super helpful with sending it back for sizing. It was a little pricey, but definitely worth it.”

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Posted 2 weeks ago

“Bought the Gollum ring. Well worth the wait after a week of going through Customs! Looks and feels great. Very accurate to the movie ring. Very happy with purchase.”

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Posted 2 weeks ago

“A very beautiful and exceptionally welcome crafted silver Bilbo Ring, that was delivered to the UK in excellent time. Overall a great product and a company that is a pleasure to deal with!”

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Posted 2 weeks ago

“Erin and Halfdan from Jen’s Hansen Jewellers were both very patient and kind while I asked them a million and one questions about how to get the best ring I could. They were able to help me pick out the best karat and helped me when I wasn’t sure on the exact sizing. As for the ring it was flawless. It arrived in a rather fast manner considering it is custom made and from another country, throughout the whole process I got update emails about where it was in the various stages of production. This ring was something I have been wanting for many years and now I have one, and I couldn’t have asked for it to have been made by a better team.”

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Posted 1 month ago

“Amazing quality! Fast shipping and outstanding customer service! Halfdan was excellent! Thank you again!”

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Posted 1 month ago

“The Jens Hansen team is great! They were quick to accomadate my mistake on my order and even followed up later to ensure everything was right. Halfdan and your team, thank you again for your support.”

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Posted 1 month ago

“I get the feeling that this company cares about is customers. I felt supported and informed throughout the buying process. Thank you for producing this ring.”

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Posted 1 month ago

“I recently had my eternity ring resized and a missing diamond replaced by the Jens Hansen team. Could not be happier with the outcome, the replacement diamond match and the ring fit is perfect. Communication throughout was very personable and professional. 100% recommend”

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Posted 1 month ago

“Great product, looks great even though I let it fall a couple of times 😅”

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Posted 1 month ago

“Nice and fast work, super great service and very nice ring.”

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Posted 1 month ago

“Everything from start too finish was 10/10 Ring looks a million £ an im eager to wear it now! But i must wait till august for my wedding :)”

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Posted 1 month ago

“The best customer service and quality!”

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Posted 1 month ago

“I always loved the LOTR films as a child and found out a few years ago that you could actually buy the one ring. I spent time trying to re create it with local jewellers but decided that I'd probably never be satisfied unless I purchased the real thing. Well this is it, I'm really pleased with my purchase and I'm so glad I went to Jen's Hansen. The ring is of excellent quality and I can't stop staring at it!!”

Jens Hansen 5 star review on 12th March 2025

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Posted 1 month ago

“Seamless experience from start to finish. The ring is absolutely stunning. Worth every penny spent. And I really appreciated how carefully it was packed and shipped since it was traveling such a long distance.”

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Posted 1 month ago

“I recently had a repair, stone replacement and resize on my diamond eternity ring. I could not be happier with the result. The diamond match ( thank you Clare - Gemologist) is perfect as is the craftsmanship. I was constantly informed of progress from this helpful, professional and gifted team. Thank You And I now need some work on my engagement ring .... I will see you soon 😊 Louise x”

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Posted 1 month ago

“The ring itself is exquisite, but the customer service from Erin who went above and beyond with helpful suggestions on how to gauge ring size was truly impeccable. A fantastic experience with Jens Hansen”

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Posted 1 month ago

Jens Hansen is rated 5.0 based on 792 reviews