Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 886 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Jens Hansen:

Jens Hansen is the designer and maker of The One Ring, featured in The Lord of the Rings™ and The Hobbit™ movies.

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Phone:

35480640

Email:

halfdan@jenshansen.com

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Jens Hansen 5 star review on 14th July 2026

318

Anonymous

Anonymous // 01/01/2019

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“I can tell that the quality of the ring is very high and that it feels as worthy as an elven ring should be. The oxidisation was made well and the ‘ornaments’ too. Gladly, it fits perfectly, so I wear it whenever I leave my house. If it weren’t for the gemstone, I would be perfectly happy. This too, is well made in general. Unfortunately, I do hate the shade of blue I chose. The picture I took looks the same as the one on the product page as if this hue can’t be captured the way it truly is. So I can’t fault anyone here. Nevertheless, this is a big down for me. Since I can’t afford to pay the shipping back to Hansen, another gemstone, the shipping back to me, and the second custom fee, I have no choice but to keep it. However, I will keep my eyes open for a local jewel crafter to have it changed into a blue I love so one day it won’t disappoint me anymore when I look at it.”

Jens Hansen 4 star review on 21st July 2023

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Posted 2 years ago

“We love our rings, they are perfect! Greetings from Sweden.”

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Posted 3 years ago

“The ring is gorgeous and weighty! The exquisitely etched elvish on the inner and outer perimeter are sharp and subtle. When the light catches it just right, the script pops! It's so beautiful. It's so ... precioussss”

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Posted 3 years ago

“Everything went perfectly well.”

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Posted 3 years ago

“All bought jewelery pieces are fantastic and georgious. From a service perspective, I see room for improvement. Personally, I liked the even shorter communication with a jeweler maker better, that finetuned a piece for me and gave me some practical hints. I'd have expected the practical hints from the front servers (like how to get a piece off more easily, how to keep it clean and safe, what size the ring actually is having, and would be great to hear, if they know the source / origin of the gold, which would provide additional sustainability if gold sources are decided purposful). Also I felt being underestimated. It should be irrelevant who is coming in, the way they come in. The service could have bit more back to the roots, grounded way. Probably difficult to give here clear guidance, as it might be very individual feelings triggered. Just want to point out, go more relaxed, less stiff, more natural with customers. Regardless, I felt supported and trusted at any time.”

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Posted 3 years ago

Dear Sandra, Thanks for your honest feedback - it's so important for us to hear what's working and what we can do better. We're happy you're loving your jewelry. As for the service, you've given us some clear areas for improvement. We want to make sure we're offering helpful advice and information about our pieces, from care tips to details on sourcing, and we'll work to get better at this. We're sorry to hear you felt underestimated - that's not at all the impression we want to give. Your point about being more relaxed and natural is well taken; we always want our customers to feel comfortable and valued. Thanks again for helping us get better. We're grateful you chose us, and we'll use your feedback to improve our service.

Posted 3 years ago

“Everything was perfect. The ring is extremely impressive as expected.”

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Posted 3 years ago

“Love the ring so much! Quality work. Cant wait till my wedding so I can finally wear it. Trip to New Zealand next year will be much better bringing the ring back to hobbiton. 10/10 would recommend to everyone.”

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Posted 3 years ago

“Beautiful ring! I couldn’t be happier! Thank you!”

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Posted 3 years ago

“Easy to deal with and they reached out to confirm order was received and I was happy with it.”

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Posted 3 years ago

“I was really pleased how quickly I got my purchase.”

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Posted 3 years ago

“The ring is beautiful—everything my husband and I wanted!”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“I loved the updates throughout the whole process. I always knew what was happening with the ring. It looked very nice when I got it too”

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Posted 3 years ago

“Helpful and engaging team , they're keen to assist with any troubles and they want to get personal with customers. The craft is great, really love the theme here.”

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Posted 3 years ago

“Excellent service!!! 10 out of 10 star service!!!!”

Jens Hansen 5 star review on 22nd May 2023

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Posted 3 years ago

“Phenomenal service, Exceptional quality, Prompt production & delivery. I couldn't be happier with their service and products”

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Posted 3 years ago

“We are repeat customers, so have previous experience with the fabulous service that Jens Hansen provided. All communication was timely & informative. Delivery was as expected. Currently, the item has not been viewed as it's for the recipient's 21st Birthday in September”

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Posted 3 years ago

“The process of buying our wedding rings was very simple and the company communicated through every step. The rings arrived right on time and they are everything I was hoping for.”

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Posted 3 years ago

“It is a nice piece. Very good communications through entire process.”

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Posted 3 years ago

“The one ring from Jens Hansen is excellent. It shines brightly and the engraving catches the light resplendently. The size and weight are excellent. You can feel the craftsmanship and quality. I’ve worn many rings and none have felt as simultaneously as elegant and powerful.”

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Posted 3 years ago

Jens Hansen is rated 5.0 based on 886 reviews