JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it was a good decision to go with jenza as they are always there to help you in any situation. I hope that the office in Auckland will get better once the construction work is done. I would have preferred the one on ones with only one person in one room as it was difficult to concentrate with so much going on around you. The predeparture call was cancelled several times without further notice, making it not possible for many people to join. I think the first day was a bit messy, as there wasn't really time for a city walk when you wanted to eat lunch and get a SIM card. I enjoyed the trip to Devonport. Everyone is really nice.”

Helpful Report

Posted 7 months ago

Thank you for you review. Your feedback is important to us so we appreciate you sharing your experience with us. We hope you enjoy your time in New Zealand - JENZA Team

Posted 7 months ago

“I am travelling to Canada on a Working Holiday Visa with friends, who have also had a similar experience with Jenza. I have created a Jenza profile, uploaded all of the required documentation and am now in the process of applying for jobs. I found that the Jenza recruitment team were really helpful, informative and friendly. They responded so promptly and thoroughly to all inquiries. Since deciding to go through Jenza (paying for the service) I found that there was less support than was provided by Jenza in the recruitment faze. I have reached out to Jenza with questions relating to timeframe and application advice and received no further information or advice on navigating the process with my work preferences in mind. It does not seem that the Jenza team can provide you with much information regarding the partnered Skii fields hiring process or give you expertise on application feedback or hiring process expectations. This has been disappointing and a little frustrating. Due to a fair wait and not receiving adequate information regarding an application, a friend (who also paid for Jenza) applied directly to her preferred Ski company website and has immediately received an interview without Jenza. I cannot comment on the service provided by Jenza after a job offer has been received, but I hope this feedback helps other make an informed decision regarding which Working Holiday provider to choose.”

Helpful Report

Posted 11 months ago

JENZA is rated 4.9 based on 264 reviews