JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.84

4.8 Rating 184 Reviews

98 %

of reviewers recommend JENZA

4.8

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank the team at JENZA enough for making my camp application process such smooth sailing! My calls were answered straight away, my emails within the same day, and my questions and concerns were answered with reassurance, validation, and a friendly tone. I particularly appreciate how the process of the application is broken down into bite-size pieces; it made me feel a lot less overwhelmed with the amount of work that had to be done! And similar to the payments too, with the three fairly priced installments to be paid. I cannot recommend JENZA enough, for all the hard work they put in to make the customers dreams come true!”

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Posted 7 months ago

Thank you for your review Sophia! We hope you have the best time at Camp and can not wait to hear about your experience! - The JENZA Team

Posted 4 months ago

“Great service!”

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Posted 2 days ago

“Jessie has been amazing to work with! She’s super friendly, organised and very knowledgeable about the programs, which makes tworking together easy. Jessie really took the time to understand our goals and found ways to align them with JENZA’s vision perfectly.”

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Posted 2 days ago

“Had a lovely chat with Chris who laid out all the details and being transparent about the program, it makes me even more excited about my trip to Japan! Thank you so much for your help and looking forward to booking with JENZA!”

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Posted 2 days ago

“I can recommend Jenza for people who are anxious about their working holiday. They hold your hand in the beginning, with your airport shuttle and hostel stay all taken care of. The information they provide in the first days is quite valuable. And the fact that I can contact them during my entire working holiday gives me peace of mind.”

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Posted 3 days ago

“The JENZA Team is really nice and friendly and made me feel comfortable my first few days in Auckland. Lots of helpful information.”

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Posted 4 days ago

“Very fast”

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Posted 4 days ago

“Shontelle and the Jenza team have been absolutely amazing at making me feel prepared and supported. The orientation was engaging, super informative and filled me with so much confidence for all my upcoming NZ plans! Shontelle has been amazing at answering all my questions and I know that I can always turn to her with any concerns or questions. Thank you Shontelle and Team Jenza!”

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Posted 1 week ago

Thank you for your lovely 5-star review, Julia. We are delighted to hear that you found the orientation in Auckland so helpful and that our team were so supportive. We will be sure to share your kind words with Shontelle and we hope you have a wonderful time on your travels in New Zealand - JENZA Team

Posted 5 days ago

“They put my mind at ease and made me feel so much more organized. Which then allowed me to feel the excitement for the future of the trip.”

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Posted 1 week ago

Thank you for your 5-star review of JENZA, Joshua. We are delighted to hear that you enjoyed the orientation in Auckland anf found it so helpful. We hope you have a wonderful time on your travels in New Zealand - JENZA Team

Posted 5 days ago

“The orientation was better than I could have hoped for. All my questions were answered and I am way more confident about my travels compared to before. Everyone was really nice and helpful and I can only recommend doing an orientation week if you are travelling alone and are not sure about your plans yet.”

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Posted 1 week ago

Thank you for your lovely 5-star review, Luisa. We are glad to hear that you found the orientation so helpful and that you feel so prepared now for your time in New Zealand. We will be sure to share your kind words with our team in Auckland, and we hope you enjoy your time here in New Zealand - JENZA Team

Posted 5 days ago

“BUNAC was on top of the entire internship process.”

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Posted 1 week ago

Thank you for your kind review of JENZA. We appreciate your feedback and we will be sure to share this with our Intern Team - JENZA Team

Posted 5 days ago

“Great customer service, super friendly, prompt response time with emails and phone calls! Would highly recommend to anyone!”

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Posted 1 week ago

Thank you for your 5-star review of JENZA. We are thrilled to hear your positive feedback and we will be sure to share it with the team. Thank you again - JENZA Team

Posted 5 days ago

“JENZA really helped by giving me a start here in New Zealand, there are so many resources that support and help your transition.”

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Posted 2 weeks ago

Thank you for your 5-star review of JENZA. We are glad to hear that you found the orientation in Auckland so helpful to get you started on your new adventure in New Zealand. We hope you have a wonderful time here - JENZA Team

Posted 5 days ago

“I am still in the early stages of discussing my visa options with Jenza but Chris Allen has been great so far. Hes got great communication, attentive and hes personable! Thanks Chris for the help so far, looking forward to continuing to work with you hopefully on my application!”

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Posted 2 weeks ago

“Chris Allen was great on helping me out and explaining everything. Really made the process easy for me and put the nerves at ease”

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Posted 2 weeks ago

“I had an excellent call with Chris. He has been extremely helpful and is very knowledgeable.”

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Posted 2 weeks ago

“Jenza has put all my nerves at ease and made the beginning to my working holiday easy and enjoyable. Shontelle has been an amazing help giving us all so much information about everything we need as well as just being incredibly friendly and supportive to all of us with different issues.”

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Posted 2 weeks ago

“I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.”

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Posted 2 weeks ago

“JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. Shontelle's support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!”

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Posted 2 weeks ago

“JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. The support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!”

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Posted 2 weeks ago

“JENZA was very helpful to start a new experience. Thank you!”

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Posted 3 weeks ago

JENZA is rated 4.8 based on 184 reviews