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JENZA Reviews

4.9 Rating 264 Reviews
99 %
of reviewers recommend JENZA
4.9
Based on 264 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read JENZA Reviews

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous
Anonymous  // 01/01/2019
JENZA really helped by giving me a start here in New Zealand, there are so many resources that support and help your transition.
Helpful Report
Posted 5 months ago
Thank you for your 5-star review of JENZA. We are glad to hear that you found the orientation in Auckland so helpful to get you started on your new adventure in New Zealand. We hope you have a wonderful time here - JENZA Team
Posted 5 months ago
I am still in the early stages of discussing my visa options with Jenza but Chris Allen has been great so far. Hes got great communication, attentive and hes personable! Thanks Chris for the help so far, looking forward to continuing to work with you hopefully on my application!
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Posted 5 months ago
Thank you so much for your review, Z Ali! We're thrilled to hear that Chris has been so helpful and attentive as you explore your visa options with us. It's wonderful to know that you're feeling supported during this process. We look forward to continuing this journey with you and are here to assist every step of the way! - JENZA Team
Posted 2 weeks ago
Chris Allen was great on helping me out and explaining everything. Really made the process easy for me and put the nerves at ease
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Posted 5 months ago
Thank you for your review, Chris! We're thrilled to hear that Chris Allen made your experience smooth and calming. It's always our goal to make sure our customers feel confident and at ease. We appreciate your feedback and wish you all the best on your upcoming adventures - JENZA Team!
Posted 2 weeks ago
I had an excellent call with Chris. He has been extremely helpful and is very knowledgeable.
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Posted 5 months ago
Thank you for your review! We will be sure to share your feedback with chris. We hope you have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
The team at JENZA have been brilliant. The orientation was really helpful and made things a lot easier on me as a first time traveller i cant recommend them enough.
Helpful Report
Posted 5 months ago
Thank you for your review, Jason! We're thrilled to hear that our team at JENZA made your first-time travel experience easier with the orientation. Your recommendation means a lot to us. Wishing you an amazing journey ahead - JENZA Team
Posted 2 weeks ago
Jenza has put all my nerves at ease and made the beginning to my working holiday easy and enjoyable. Shontelle has been an amazing help giving us all so much information about everything we need as well as just being incredibly friendly and supportive to all of us with different issues.
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Posted 5 months ago
Thank you for your review, Ewan! We’re thrilled to hear that Jenza made the start of your working holiday both easy and enjoyable. Shontelle is indeed a gem, and we’re glad she could provide the support and information you needed. Wishing you all the best on your travels and experiences ahead - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
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Posted 5 months ago
Thank you for your review, Richard! We're thrilled to hear that JENZA helped make your experience in New Zealand smoother and more enjoyable. Meeting new people is one of the highlights of travel, and we're glad our support made a difference for you. We appreciate your kind words and hope you continue to have an incredible adventure in New Zealand - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We are thrilled to hear that your experience with JENZA made such a positive impact on your travels in New Zealand. It's wonderful to know that you found our information helpful and enjoyed meeting new people right away. We truly appreciate your kind words and look forward to helping more travelers like yourself! Have an amazing adventure - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that JENZA made your experience enjoyable and stress-free. It’s wonderful that you connected with like-minded travellers and found our information useful. We appreciate your kind words, and we hope you have an amazing time exploring New Zealand! Safe travels! - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA exceeded your expectations and that you found our information helpful. Meeting new friends is one of the best parts of traveling, and we're glad you enjoyed connecting with others. Safe travels, and we hope you make unforgettable memories in New Zealand! - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA was so positive and that you appreciated the support and information provided. Meeting new people and easing travel stress is exactly what we aim for. We hope you continue to enjoy your time in New Zealand! Safe travels - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. Shontelle's support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
Helpful Report
Posted 5 months ago
Thank you for your review, Killian! We're thrilled to hear that you found JENZA to be a great starting point for your New Zealand adventure. It's wonderful that you connected with fellow travelers and felt supported by Shontelle. We always aim to create a fun and social atmosphere. Wishing you an amazing time throughout your journey – JENZA Team!
Posted 2 weeks ago
It is a very good and easy start for your journey. You meet a lot of different people and get all the information you need to make a plan that fits you. Even if you are overwhelmed everyone around you feels the same. The team is very kind and helps with every worry you might have. The trip to Devonport was great, cause you otherwise would not have gone there.
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Posted 5 months ago
Thank you so much for your review, Maleen! We're thrilled to hear that you found the experience to be a great starting point for your journey, and it's wonderful that you connected with so many others along the way. We're glad the team was able to support you and ease any worries you had. The trip to Devonport is always a highlight, and we're pleased that you enjoyed it. Wishing you all the best on your travels - JENZA Team!
Posted 2 weeks ago
As soon as we arrived in New Zealand, we felt very comfortable and welcome. We never felt like we were alone in this, because there were always people to talk to. Especially Shontelle was very kind, helpful and always there for you. The only thing that was a bit unfortunate, was that the pre-orientation call did not happen.
Helpful Report
Posted 5 months ago
Thank you for your thoughtful 4-star review! We’re so glad to hear that you felt welcomed and supported during your time with us. Shontelle truly does have a special way of connecting with everyone, and it's fantastic to know that her kindness made a difference for you. We appreciate your feedback regarding the pre-orientation call and will address that to enhance the experience for future travelers. Wishing you an amazing adventure in New Zealand - JENZA Team!
Posted 2 weeks ago
As soon as we arrived in New Zealand, we felt very comfortable and welcome. We never felt like we were alone in this, because there were always people to talk to. Especially Shontelle was very kind, helpful and always there for you. The only thing that was a bit unfortunate, was that the pre-orientation call did not happen.
Helpful Report
Posted 5 months ago
Thank you for your thoughtful review! We’re thrilled to hear that you felt comfortable and welcomed in New Zealand, and we appreciate your kind words about Shontelle. We're sorry to hear about the pre-orientation call not happening, and we will make sure to address this. Your feedback is valuable to us, and we’re here to support you on your journey. Enjoy your time in New Zealand - JENZA Team!
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA provided you with valuable information and the opportunity to connect with wonderful people. It's always great to know we're helping to alleviate stress for those traveling solo. We appreciate your recommendation and hope you have an amazing time exploring New Zealand! Safe travels! - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. The support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
Helpful Report
Posted 5 months ago
Thank you for your review, Kilian! We're thrilled to hear that JENZA helped kick off your New Zealand adventure and that you enjoyed the opportunities to connect with others. It's great to know that you found the support and social aspects valuable. We appreciate your recommendation and wish you all the best on your journey in NZ! - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. The support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
Helpful Report
Posted 5 months ago
Thank you for your review of JENZA! We're thrilled to hear that you found it to be a great kick-off for your New Zealand adventure. Meeting new people and having plenty of opportunities to socialize and explore is what we strive for. Your recommendation means a lot to us! Wishing you an incredible journey ahead - JENZA Team
Posted 2 weeks ago
JENZA was very helpful to start a new experience. Thank you!
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Posted 6 months ago
Thank you for your review! We hope you continue to have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
A wonderful company and I look forward to working with you. Thank you to everyone for contacting me quickly
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Posted 6 months ago
Thank you for your review! We hope you continue to have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
JENZA is rated 4.9 based on 264 reviews