JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good time during the Jenza orientation. The entire team is really nice and very helpful. They gave us a good view on how to organize our Work and Travel Journey, important insides into health and safety and an overview off New Zealand's amazing culture.”

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Posted 4 months ago

Thank you for your fantastic review! We're delighted to hear that you had a great time during the JENZA orientation and found our team to be supportive and helpful. It's wonderful that you gained valuable insights into organizing your Work and Travel Journey along with New Zealand's vibrant culture. We wish you all the best as you embark on this exciting adventure! Safe travels! - JENZA Team

Posted 2 weeks ago

“I'm really glad, that I booked the program with Jenza. It feels great to have someone supporting you if you have questions or need help with anything. I was also glad about the orientation days, because they were really informative. Louise and Shontelle were so kind and welcoming and helped me decide on my future travel plans.”

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Posted 4 months ago

Thank you so much for your lovely review, Amelie! We're thrilled to hear that you found our support helpful and enjoyed the orientation days with Louise and Shontelle. Their kindness and guidance truly make a difference, and we're delighted they could assist you in planning your future travels. If you have any more questions or need help, we're always here for you. Happy adventures ahead! - JENZA Team

Posted 2 weeks ago

“They were super nice and comforting people, having them do the explanations and giving information was amazing. Would do again!!”

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Posted 4 months ago

Thank you for the kind words, Konstantin! We're delighted to hear that our team made you feel comfortable and provided you with the information you needed. Your positive experience means a lot to us, and we can't wait to welcome you back for another wonderful time. Take care and see you again soon! - JENZA Team

Posted 2 weeks ago

“JENZA helped me very well at getting along in New Zealand at the first place. They thought us some important things to know which I probably would have forgotten to consider. The stuff was very friendly and nice an I would recommend JENZA to other travelers.”

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Posted 4 months ago

Thank you for your fantastic review! We're delighted to hear that JENZA was able to help you adjust to life in New Zealand. It’s wonderful that our team provided you with valuable insights and support, and we appreciate your kind words about their friendliness. Your recommendation means a lot to us! If you ever need assistance again, don't hesitate to reach out. Safe travels and enjoy your time in New Zealand! - JENZA Team

Posted 2 weeks ago

“Jenza was a great help with organizing and preparing my work and travel trip. The orientation was great for getting an overview of activities, jobs and travel tips. It was amazing to meet all the other backpackers and connect with them and find new travelbuddies. Having a contact person at Jenza at all times trough out my trip gives allot of safety and certainty.”

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Posted 4 months ago

Thank you so much for your fantastic review, Paula! We're thrilled to hear that Jenza played such a vital role in organizing and preparing your work and travel trip. It's wonderful that the orientation helped you connect with fellow backpackers and discover new travel buddies. We're also glad that having a contact person throughout your journey gave you a sense of safety and certainty. Wishing you many more amazing adventures ahead! Safe travels! - JENZA Team

Posted 2 weeks ago

“When I started my trip I felt kind of bad because I did not that much preparing and I hoped that the orientation will give me clearance which it definitely did. I met super nice people and found some travel partners due what I can definitely recommend Jenza to other travelers.”

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Posted 4 months ago

Thank you for your fantastic review, Yannick! We're delighted to hear that the orientation provided you with the clarity you were looking for and helped you connect with such wonderful travel partners. Building relationships and sharing experiences is what we strive for at JENZA. We appreciate your recommendation and hope your adventure continues to be filled with memorable moments! Safe travels! - JENZA Team

Posted 2 weeks ago

“I like how it doesn't feel like I'm going to be left alone after orientation. The 1-1 helps a lot with anxiety before being on your own.”

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Posted 4 months ago

Thank you for your fantastic review! We're so glad to hear that the 1-1 support made you feel comfortable and eased your anxiety. It's important to us that you feel supported as you transition into being on your own. Wishing you all the best on your journey ahead! - JENZA Team

Posted 2 weeks ago

“Jenza helped us feeling more comfortable especially at the beginning of our journey. It was wonderful to have such kind and open people who helped you with all the preparations for doing work and travel. After the program we felt really prepared to explore New Zealand. We have got a lot of informations which have been presented very well. Furthermore it is really nice that we are able to ask for help any time. Thanks for the great start. Regards Xenia and Leonie”

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Posted 4 months ago

Thank you so much for your glowing review, Xenia and Leonie! We’re delighted to hear that JENZA helped make you feel comfortable and prepared for your adventure in New Zealand. It’s fantastic that you found our team approachable and informative. Remember, we're always here for you, so feel free to reach out anytime you need assistance. Wishing you both incredible journeys ahead! Safe travels! - JENZA Team

Posted 2 weeks ago

“I had a very good time, during my Jenza orientation. The team was very open and nice and not only gave us such a good view on how to organize our Work and Travel Journey but also gave us some important insides into health and safety as well as New Zealands' amazing culture.”

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Posted 4 months ago

Thank you so much for your fantastic review, Hannah! We're thrilled to hear that you had a great time during your Jenza orientation and that our team made you feel welcomed. It's wonderful to know that the insights into organizing your Work and Travel journey along with health, safety, and New Zealand's vibrant culture were beneficial. We appreciate your feedback and wish you an incredible adventure ahead! Safe travels! - JENZA Team

Posted 2 weeks ago

“I was immediately welcomed with an easygoing atmosphere. The help was direct and engaging with all the information presented in a clear and concise manner. It felt easy to socially connect with the other backpackers. When booking, the website was clear, and the payments were nicely broken down. Was given plenty of reassurance and feel I can reach out whenever and wherever I am in NZ.”

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Posted 4 months ago

Thank you for your fantastic review! We're delighted to hear that you felt welcomed and found it easy to connect with other backpackers. It's great to know our booking process and communication provided you with the reassurance you needed. Remember, we're always here to help whenever you reach out. Enjoy your adventures in New Zealand! - JENZA Team

Posted 2 weeks ago

“Coming to NZ was pretty scary at the beginning, but the JENZA team helped me really good to calm down and provided me with every information I needed.”

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Posted 4 months ago

Thank you for your kind words! We're so glad to hear that you felt supported by the JENZA team during your transition to New Zealand. It's completely normal to feel a bit uneasy at first, and we're delighted that we could provide the information and reassurance you needed. If you have any more questions or need assistance, we're always here to help. Enjoy your time in NZ! - JENZA Team

Posted 2 weeks ago

“The team here in New Zealand are super kind, bubbly and helpful, always super happy to help and really put any worries to rest. The meal in Devonport was great and this program offers a great opportunity to meet lots of people from all over the world. Thank you for all your help!”

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Posted 4 months ago

Thank you for the fantastic review! We're so pleased to hear that our team in New Zealand made such a positive impact on your experience. It’s wonderful that you enjoyed the meal in Devonport and had the chance to connect with people from all around the globe. Your kind words mean a lot to us, and we're always here to help with anything you need. Safe travels and enjoy every moment of your journey! - JENZA Team

Posted 2 weeks ago

“Thankyou JENZA! I was honestly skeptical about using any company in relation to VISAS but I trusted JENZA and was forever grateful I made that decision. They helped throughout the whole process despite me having a small window of time to make it happen. They did everything they could to get me approved and to America with all the knowledge and support contacts I needed. I would have been completely lost and overwhelmed without them from start to finish. Thanks to JENZA not only did I have a fantastic year working and living in America, but I also met my now Fiancé while I was there. He will absolutely be using JENZA as well to come to Australia on a working holiday visa. For me, it was an amazing experience after graduating university, to go to America and something I would have missed out on if it wasn't for the professional and personable attitudes of Jessie and the team at JENZA. I Couldn't speak more highly of Jessie and team and recommend anyone reading considering this to go ahead and do it too!”

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Posted 4 months ago

Thank you so much for your amazing review, Indiah! We're so happy to hear that you trusted us with your visa process and that we could guide you through it. It’s fantastic to know that you not only achieved your goal of living and working in America but also found love along the way! Jessie and the team are truly dedicated to providing the best support possible, and we’re thrilled that you had such a positive experience. Best of luck to your fiancé with his upcoming journey to Australia! We can't wait to assist him too. Safe travels and congratulations on your exciting new chapter! - JENZA Team

Posted 2 weeks ago

“Chris has been great so far helping me along the pipeline for the J1 visa. Can't thank the team enough for their support with my unique situation and lots of questions! Looking forward to working together :D”

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Posted 4 months ago

Thank you for your fantastic review, Natasha! We're so glad to hear that Chris has been a great help to you with your J1 visa process. It's always a pleasure to support our clients, especially when they have unique situations and lots of questions. We're excited to continue working together and wish you all the best on your journey ahead! - JENZA Team

Posted 2 weeks ago

“We were really scared when we arrived at New Zealand, but the Jenza Team really helped us to answer our questions. They gave us really good and helpful information of things we wouldn't even think about. They supported us really good, and they guaranteed us that we can call them any time. All in all, it was a great experience and a great support!”

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Posted 5 months ago

Thank you for your fantastic review! We're so glad to hear that the Jenza Team was able to support you and provide the information you needed to feel more comfortable in New Zealand. It's wonderful to know that you felt reassured and that we're just a call away for any questions you may have. We're thrilled that you had a great experience with us, and we wish you all the best on your adventures ahead! - JENZA Team

Posted 2 weeks ago

“When I arrived I was really scared of living here without having a plan for the next few months or having no job so safe some money. Jenza helped me to get orientation and got me a good feeling to start a life in New Zealand. You could come to the team with every question you have. The informations they gave to us were very helpful.”

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Posted 5 months ago

Thank you so much for your fantastic review! We're delighted to hear that the JENZA team was able to help ease your worries and provide the support you needed to start your new life in New Zealand. It’s wonderful to know that you felt comfortable reaching out with all your questions. We're always here to guide you, and we wish you the best as you embark on this exciting journey! - JENZA Team

Posted 2 weeks ago

“From the bottom of my heart only to be recommended. From the first day until the last I felt so comfortable with the JENZA Team. And not to forget: the Pasta we ate in Devenport was one of the best I've ever had:) Thank you for everything”

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Posted 5 months ago

Thank you for your heartfelt review! We're overjoyed to hear that you felt so comfortable with the JENZA Team throughout your journey. It’s wonderful to know you enjoyed the pasta in Devenport—it's a favorite for many! Your appreciation means the world to us, and we’re so glad to have been part of your experience. If you ever need anything in the future, don't hesitate to reach out. Safe travels! - JENZA Team

Posted 2 weeks ago

“The service was great, the presentation was easy to follow, and we received helpful and nice advice. We are looking forward to receiving continuous support throughout the year.”

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Posted 5 months ago

Thank you so much for your kind words, Charlotte! We're delighted to hear that you had a positive experience with our service and found the presentation easy to navigate. It's our pleasure to provide you with helpful advice, and we look forward to supporting you throughout the year. If you ever need anything, just reach out! - JENZA Team

Posted 2 weeks ago

“The service Jenza supplies is perfect for nervous people like me. It made me more relaxed to know there is people who can help and provide helpful information. I can really recommend!”

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Posted 5 months ago

Thank you for your review! We're so pleased to hear that our service helped you feel more relaxed and supported. It's wonderful to know that you found our assistance valuable, especially as you navigate your experience. We're always here to help, and we appreciate your recommendation! Take care! - JENZA Team

Posted 2 weeks ago

“Great service!”

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Posted 5 months ago

Thank you for your review! - The JENZA Team

Posted 2 weeks ago

JENZA is rated 4.9 based on 264 reviews