Jewellers Ark Reviews

Name: Jewellers Ark
Address: 5-7 Bath Street, ,, Ashby-de-la-Zouch
Rating: 4.91

4.9 Rating 1,327 Reviews

98 %

of reviewers recommend Jewellers Ark

4.9

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jewellers Ark:

Jewellers Ark thank you for supporting your independent high street jeweller.
Welcome to Jewellers Ark, a co-operative of independent jewellers from across the UK who are members of one the largest independent buying groups and the National Association of Goldsmiths, which enables us to offer you the cheapest if not one of the most competitive prices online. Unlike many websites, you can contact us; on a landline telephone number or in our High Street shops. We are delighted to offer you advice or assistance by phone or in-store.
Your benefits for shopping with Jewellers Ark are:
- Free UK Delivery on all items.
- Official Manufacturer

Visit Website

Phone:

01530 446444

Email:

sales@jewellersark.co.uk

Location:

5-7 Bath Street, ,
Ashby-de-la-Zouch
LE65 2FH

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Jewellers Ark 4 star review on 21st August 2025

Contact Helpdesk Via WhatsApp +1 3316844851

Jewellers Ark 1 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , free delivery and item purchased £40 cheaper than found elsewhere .”

Helpful Report

(Citizen Eco-Drive Gents Two Tone Watch BM6954-59L) - Posted 9 years ago

“The necklace I ordered was delivered very promptly and was beautifully packaged. The necklace was of very good quality and reasonably priced and my husband loved it. Would recommend you to everyone and would not hesitate to order from you again in the future.”

Helpful Report

(Fred Bennett Stainless Steel Belcher Link Chain Necklace N3735) - Posted 9 years ago

“First time using this company and have to say I was wary as buying an expensive watch. But we had excellent service, we're kept informed and watch arrived on time. By the way I love my watch. Would definitely use the company again.”

Helpful Report

(Citizen Eco-Drive Ladies L Sunrise Gold Tone Diamond Watch EM0322-53Y) - Posted 9 years ago

“Really pleased with my purchase. Very straight forward transaction. Great price, great service. Also the Staff in Ashby were very knowledgeable and helpful.”

Helpful Report

(Raymond Weil Tango Ladies Diamond Dial Watch 5391-ST-00995) - Posted 9 years ago

“I bought this watch to wear as a day-to-day timepiece. I tend to wear them constantly, rarely taking them off, so I like the idea that it was waterproof and had a tough design. I'm quite fussy about watch designs, that's to say I like them relatively fuss-free. I like the elegance of the design and the almost industrial feel it has. Titanium is a lovely material. It's tough and light, but has that gunmetal colour that is more understated than stainless steel. Most of the case is brushed, with only small areas being polished. I'd have preferred the metal to be all brushed, but it's not too obvious as it is. The sapphire glass has an anti-reflective coating on the inside which work very well. I like the glass being flat rather than domed too. The face is matt black. This is especially nice and much better than opting for a gloss or reflective / patterned face. The one thing I would like to see removed is the Royal Marines logo as it's quite unnecessary. The hands are simple and chunky (except for the second hand, which might have looked better with a skeleton design). A nice touch is that the second hand aligns perfectly with the second markings throughout the whole minute. I think that's a sign of quality. I would say that the thing that lets this watch down is it's luminous markings. They really are only just adequate and work ok once your eyes are dark adapted. I've seen better though. I initially bought the watch with the material strap. This is a very nice strap which is made with Kevlar. It has chunky eyelets in titanium too. Although I like this strap a lot, I wanted something that would not get smelly after a time so I purchased the titanium bracelet too. It's a great bracelet (although, with small wrists, I had to have five links removed). There's a safety bar that's held in place when it clips into two spring balls. I've had straps before where this bar is held in by just friction, so I was very pleased with the extra design detail. The actual push button design to open the bracelet seem very secure (even without the additional safety bar). I would have liked to see some micro adjustment though, as you have to add / subtract whole links (well, ideally pairs of links to keep the clasp central). I was lucky that the five links worked for me. Overall this is a very nice watch. It's chunky design is both strong and light-weight. I like the Eco-Drive technology too. Haven't had it long enough to test the accuracy, but I'd hope that it lives up to Citizen's reputation.”

Helpful Report

(Citizen Eco-Drive Titanium Royal Marines Commando Watch BN0110-06E) - Posted 9 years ago

“I was looking for the Swatch McPattern SUOB114 watch here in the United States. It was sold out of all the stores I checked with. On a Google search Jewllers Ark was brought up, showing they had a couple still in stock. I went to the site to order one right away after emailing the company to ask if they shipped internationally. They answered promptly with a resounding YES! I went back online to order only to see there wasn't a spot to pick international shipping. So I sent a please contact me for an order request and they called within the time frame I asked to be called. What great and amazing customer service. I needed it by Christmas. I placed the order Dec 7th and received the package on the 16th. It was in perfect, immaculate condition and packed well. I will visit their site again to see what else I may like to order from them in the future. Thank you Jeweller Ark for such a great experience! - T. Wilson - Whitestone, NY - USA”

Helpful Report

(Swatch McPattern SUOB114) - Posted 9 years ago

“Items received as expected. Even delivery service was awesome, quick.”

Helpful Report

(Fiorelli Pendant P3950C & Fiorelli Earrings E4674C) - Posted 9 years ago

“Excellent watch delivered and the staff were so helpful when I rang them to enquire about it. I must admit I had not heard of Jewellersark before, so I was a little concerned before I ordered such a high value item, but their staff told me about their background of being an independent store and how they are a member of the national association of Goldsmiths, so once I checked it out I then ordered the watch. Will definitely use them again.”

Helpful Report

(Raymond Weil Toccata Men's Blue 39mm Bracelet Watch 5488-ST-50001) - Posted 9 years ago

“A very good experience from this jeweler. The item I purchased was the cheapest I could find and arrived very quickly with the adjust being made to the strap of the watch as promised. as they have physical stores it would be easy to return the item in person but as yet there has not been any reason to do so and by the looks of it there will not be a reason to do so in the future, Very pleased and impressed with the service.”

Helpful Report

(Citizen Eco-Drive Titanium Red Arrows Skyhawk A-T Watch JY0110-55E) - Posted 9 years ago

“Excellent service.Saved well over a hundred pounds which I feel is a very considerable discount on a citizen diamond watch.no where else reputable could come close.Prompt dispatch and courteous service. My daughter was delighted with watch.Would recommend jewellers ark to others.”

Helpful Report

(Citizen Eco-Drive L Sunrise Ladies Diamond Watch EM0320-59D) - Posted 9 years ago

“Great pricing, prompt and safe shipping. First time purchaser from Jeweller's Ark but will have no hesitation in shopping with them again.”

Helpful Report

(Citizen Eco-Drive Ladies L Sunrise Gold Tone Diamond Watch EM0322-53Y) - Posted 9 years ago

“All received in good time and condition. Goods As expected from website descriptions.”

Helpful Report

(Kit Heath Flourish Cuff Bangle, Earrings & Pendant) - Posted 9 years ago

“I am completely satisfied with my first purchase from Jewellers Ark. Customer service was excellent and the watch was delivered a matter of days after placing the order. I will definitely be using them again and can highly recommend them!”

Helpful Report

(Citizen Eco-Drive Titanium Royal Marines Commando Watch BN0110-06E) - Posted 9 years ago

“Great watch, great price & quick delivery, what more can I say?”

Helpful Report

(Citizen Eco-Drive World Chronograph AT Watch AT8110-02A) - Posted 9 years ago

“Got a beautifully packaged jewellery box for a Christmas present which was exactly what I had been looking for, couldn't have been designed any better and it will be very much loved by the recipient.”

Helpful Report

(Dulwich Cream & Mink Leather Large Jewellery Box 71023) - Posted 9 years ago

“Great customer service I ordered a item unfortunately I live Lancashire and in the flooding area.the item did not arrive.. I rang and without hesitation sent another one!! This was a Christmas present for my wife so I was extremely pleased. Top service your staff are a credit use again without a doubt!!”

Helpful Report

(Emozioni Fire 25mm Coin EC043) - Posted 9 years ago

“Speedy service at a very good price.”

Helpful Report

(Citizen Eco-Drive Titanium Royal Marines Commando Watch BN0110-06E) - Posted 9 years ago

“Friendly on the phone, prompt and phoned back immediately once located the watch, shipped and received within 3 days max. Impressed”

Helpful Report

(Citizen Eco-Drive Military Style Strap Watch BV1080-18A) - Posted 9 years ago

“Great prices, super fast delivery and great communication.”

Helpful Report

(Raymond Weil Tango Men's Blue Dial Steel Watch 5591-ST-50001) - Posted 9 years ago

“Good prices. Fast delivery. Will be using this company again.”

Helpful Report

(Citizen Eco-Drive Ladies L Sunrise Two Tone Watch EM0337-56D) - Posted 9 years ago

Jewellers Ark is rated 4.9 based on 1,327 reviews