JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.20

4.2 Rating 1,455 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 1 star review on 15th April 2025

Anonymous

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible company cost £300 for mice turned up put a bit of poison in the loft and didn't even go in the room the mice were heard the most told me my puppy would have to eat a pot of poison to make him I'll ring them back when hearing mice really bad they didn't want to no I asked for a refund they refused ended up using another company the man was half the price and spent ages here and was always a phone call away and came back weekly to put more poison down I was disgusted with jg pest patrol over priced for putting a bit of poison in the lofted for all that money”

Helpful Report

Posted 5 years ago

“I paid nearly £200 for my boiler to be cleaned but was left without a functioning boiler. I asked multiple times whether their cleaning products were safe to use on my boiler and was assured that they have undertaken boiler cleans plenty of times before. This was not the case. Their cleaning products tripped my electricity and so I was left without a functioning boiler for 2 days. No hot water or heating. In this current health crisis and having vulnerable elderly parents, I was so disappointed to have been further inconvenienced. At my own expense, I then had to call out an electrician who said that they had left the boiler "sopping wet". I called multiple times and was just given the run-around. Not one member of staff apologised, instead my complaint was met with such hostility. I have never experienced such poor customer service in my life. No empathy or understanding for their customers.”

Helpful Report

Posted 5 years ago

“335 to lay bait for brown rats. On arrival confirmed brown rats on brook however garden damage possible voles.. Therefore calls to head office lots of googling nothing could be done and I still had to pay£150+ vat for call out!!!! Use local am gutted I just went with first one on Google with good reviews.. Wish I had actually read them. Not sure how they have scored so highly..”

Helpful Report

Posted 5 years ago

“I needed a service quickly and it was a Saturday. JG were able to come. They kept me well informed and provided my tenant with an excellent service including follow up visits. Highly recommend this company if you need pest control. In my case it was a problem with mice.”

Helpful Report

Posted 5 years ago

“Have a problem with mice in our house, after doing some research came across JG Pest Control and felt reassured the problem would be fixed. They charge an extortionate price but at the time we felt that this price would be worth it, however unfortunately this was not the case! The problem has now increased with more mice and no resolution in sight. We have been advised that as the problem has been occurring over 3 months they will not return to our property unless we pay the full total fee again with a discount of £20. DO NOT USE- AVOID!!”

Helpful Report

Posted 5 years ago

“Just brilliant. Sorted my problem very quickly and efficiently. Would recommend them to anyone that's needs pest control.”

Helpful Report

Posted 5 years ago

“I would advise against using this company for mice problems - they came out 3 times however did not complete to work they said they would (sealing off the holes). Had to employ another company less than 2 weeks after JG Pest controls final treatment.”

Helpful Report

Posted 5 years ago

Hi Lydia, I cannot find your records on our system, can you please contact me as soon as possible on 03300539001 or please email office@jgpestcontrol.co.uk. I look forward to hearing from you shortly. Leigh Fowler Office Manager

Posted 5 years ago

“Quick call out, job done quickly and excellent customer service.”

Helpful Report

Posted 5 years ago

“We use JG Pest Control's hawking service to control our pigeon presence and they are a solid, effective and reliable service with great communication.”

Helpful Report

Posted 5 years ago

“Our problem was a wasps nest. The respone to our enquiry was quick. The operative explained about the problem and the proposed solution, with obvious knowledge of the subject. The treatment was applied and the total outcome was exactly as predicted. The nest was completely removed, thank you.”

Helpful Report

Posted 5 years ago

“Great service, provided additional information to help going forward”

Helpful Report

Posted 5 years ago

“Carried out work to an acceptable level. Hopefully guarantee remains valid.”

Helpful Report

Posted 5 years ago

“Excellent service and explained the reason why this happens”

Helpful Report

Posted 5 years ago

“Excellent service. Very quick to attend and got the job done.”

Helpful Report

Posted 5 years ago

“The service I received was very good quick to respond to the problem”

Helpful Report

Posted 5 years ago

“They came out the next day , very professional, very polite and friendly ,did the job ,all sorted ,very impressed with the service they give .”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Excellent service - prompt attendance by a very nice operative who sorted the wasps nest in my wall cavity and gave me advice on how to prevent them getting back into the same space. Definitely a 5 star service”

Helpful Report

Posted 5 years ago

“Very efficient and sorted out my problem promptly”

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Posted 5 years ago

“The service was excellent the technician was polite and efficient would recommend any”

Helpful Report

Posted 5 years ago

JG Pest Control is rated 4.2 based on 1,455 reviews