JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.20

4.2 Rating 1,455 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 1 star review on 15th April 2025

Anonymous

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No show on repeated occasion and then impossible to get hold of anyone to sort a refund. Not trustworthy at all.”

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Posted 5 years ago

“Absolute fraudsters. DO NOT USE! Complete rip off merchants. Charged us £300 to put a bit of poison down then as per the other reviews below, cannot get hold of them after.”

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Posted 5 years ago

“Rubbish, DO NOT USE THESE GUYS, any decent review must be self written! Worst service from survey to execution. Then follow up was just constantly pushed back. Very unprofessional and horrendous to deal with. Dismissive on the phone and will never recommend to anyone”

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Posted 5 years ago

“This company is basically a con. Paid £600 for mice treatment which they promised 3 visits but after 1st visit they wouldn't do the 2nd one, cancelled me 6 times with various excuses. Even the 1st visit the guy only spent 3 mins by dropping some boxes and left, very unprofessional especially for this kind of money I spend. Demanded for full refund but not expecting they will respond so will report this company as fraud. Also impossible to talk to them after sales guy sold their service to you. Have to use email / whatsapp but often no response / not answering questions. Don't be fooled by their good review on google like me, now I know most of them must be fake.”

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Posted 5 years ago

“The operative was polite, very professional and the treatment for bumble bees in the cavity wall worked. However, the administrative team booked the job as "wasps" and repeatedly sent information documents via email in an invalid format and I was never able read them. Also the bit of safely moving bees was never on the radar. May be it was not a possibility with a nest in the cavity wall. But”

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Posted 5 years ago

“Please dont fall for this team of con-artists like I did. They quote a good price but demand up front payment. When they have your money, they dont show up, every day a new excuse. After about a week, i demanded a refund. They said they would refund me no problem, i've waited 2 weeks and guess what? No refund, phone them, they say they processed it, talk to your bank. Its ridiculous, like im supposed to believe this company. Took my money, didnt show up and now wont give my money back.”

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Posted 5 years ago

“Job was done as expected. Only thing I'd recommend on improving on is communication. I got sent an email informing me the job was done approximately four hours before the agent arrived.”

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Posted 5 years ago

“Very efficient, clean tidy knew exactly what was needs to sort the problem”

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Posted 5 years ago

“quick,effecient service. thank you”

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Posted 5 years ago

“We had heat treatment done 2 days ago and the bed bugs came back. I was frustrated, angry and in shock because we was told if we prepare properly the treatment would work. We removed any clutter off the floors, emptied all the wardrobes and hanged all the clothes, duvets and sheets. We cleaned the entire house thoroughly. This heat treatment was supposed to be 100% eradication of bed bugs if we prepared properly, we did our part, so it’s obvious they didn’t do theirs. I paid a grand for this! The techhnician they sent to the house was also awkward, looked uncomfortable and not confident. He should have taken charge and said let’s do a risk assessment, take me through the house, instead he waited until someone spoke and was led around the house instead. He only spoke when someone else did. He also waited around until we left the house, we already gave him the key, he should have left to bring up equipment, we found it sketchy. He also said everything was fine in all the rooms so the treatment should have been 100% effective. The house wasn’t even hot when we returned, I am finding myself wondering did they heat the house to 65 degrees Celsius to kill all the bugs because the instruments in the house was fine, my guitar strings sounded the same. I was stressing over things being broken or ruined in the house since it’s not my house it’s my parents and they were against the treatment from the beginning. Me and my sister put every electrical item in the kitchen, wires, cassettes, liquids, things that didn’t need to be put in the kitchen was put there, because we was worried. The house was exactly the same when we came back, besides my sisters door handle, that was broken. I wouldn’t recommend this to anyone, what a waste of money.”

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Posted 5 years ago

“Friendly helpful and prompt”

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Posted 5 years ago

“Very friendly service and great results”

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Posted 5 years ago

“Quick and covenient service”

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Posted 5 years ago

“I contacted JG Pest Control and they were with me the next day, they were professional and sorted the bee problem out, would use them again if required!”

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Posted 5 years ago

“Excellent service from start to finish. Highly recommended”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Pleased with the product but had not realised that it was for internal use as I needed it for the garden. Not an issue though.”

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Posted 5 years ago

“prompt and professional service. would recommend.”

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Posted 5 years ago

“I've used JG Pest control for a few years. They are professional and well trained team. I recommend them.”

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Posted 5 years ago

“On time, pleasant staff, easy to deal with.”

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Posted 5 years ago

JG Pest Control is rated 4.2 based on 1,455 reviews