JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.24

4.2 Rating 322 Reviews

82 %

of reviewers recommend JJsHouse.com

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4.2

Based on 322 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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"I love the dress and having it made to measure allowed me to choose a dress I never could have worn off the rack \r\nThe quality was excellent. It was the most well made dress I have ever worn, including my custom wedding dress!"

JJsHouse.com 5 star review on 17th May 2024

Molly Piscitello

"I ordered a dress for my sister wedding and had it custom sized. It arrived a day early and the dress is a perfect fit! So happy and the dress is absolutely beautiful!!!"

JJsHouse.com 5 star review on 16th May 2024

Tabitha

"I ordered a dress for my sister wedding and had it custom sized. It arrived a day early and the dress is a perfect fit! So happy and the dress is absolutely beautiful!!!"

Tabitha

"Beautiful quality dress. Size was perfect . Size 22uk."

JJsHouse.com 5 star review on 20th March 2024

Lisa C Ward

"If you measure yourself as advised on the website, your clothing will fit you perfectly. Their sizing is specific to them so don't presume your usual size is the one to pick.\r\n\r\nI bought two dresses in different colours and I love, LOVE them!\r\n\r\nThe only disappointing thing is they cannot be washed or dry cleaned, spot clean only (how are you supposed to clean them?) Living in a hot climate I needed to wash them having literally sweat myself stupid all day whilst wearing them. I ended up hand washing them in cold water and drip drying them.\r\n\r\nI would definitely shop here again. Great experience!"

JJsHouse.com 5 star review on 17th December 2023

Mary

Anonymous

Anonymous // 01/01/2019

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“Perfect size and fit. Love all the lace details. My 3rd time to order and always an awesome shopping experience.”

JJsHouse.com 5 star review on 29th September 2022

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Posted 1 year ago

Kristen

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“We love JJ’s house. I have ordered twice for my daughter. Never had any issues. You can track your order the whole time to your house. Did not take near as long as I thought it would. I love paying the extra $20 to custom order dresses for their exact body size. My daughter wanted a yellow 2 piece dress and that’s exactly what we were able to get at JJ’s…I know we will order again.”

JJsHouse.com 5 star review on 7th September 2022

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Posted 1 year ago

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“Lovely MOB dress, tried on once, day of wedding zipper completely separated (despite the fact that it was a loose fitting dress)and could not be fixed. Had to be sewed into my dress at the last minute. Almost more distressing than the poor construction of the dress is the response I got from JJ’s House - offered me a coupon for 10% off my next purchase!!”

JJsHouse.com 1 star review on 6th September 2022

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Posted 1 year ago

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“JJsHouse.com is the place for any formal wear. Wedding party and Bride will be utterly satisfied with the choices and the quality.”

JJsHouse.com 5 star review on 29th August 2022

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Posted 1 year ago

Sarah

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“The $10 purchase to have the dress for 7 days was an excellent option for us. The dress was absolutely beautiful and personally feel it was very good quality. I would recommend and do this again!”

JJsHouse.com 5 star review on 26th August 2022

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Posted 1 year ago

EllieP.

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“JJ's house is the place to stop and stay a while. They have what seems like limitless, gorgeous options. I have ordered bridesmaids dresses for 2 weddings with 5 & 6 bridesmaids who have all ordered from JJ's as well. The first wedding we all ordered our own style with the same color. There were absolutely no issues and the dresses l looked gorgeous together. The second wedding was all the same dress all the same color and it flattered all 6 sizes and looked amazing on everyone. Thankful we had the option to order through JJ's. I did have to return the second bridesmaids dress for some fraying and a small stain. But the return went very smoothly and they notified me when they received the return and refunded my account. My mom also did and At-Home-Try-On with 3 different dresses for her Mother of the Groom dress and the whole entire process was smooth and stress less. The hardest part is waiting for your items to arrive!!! But items always arrive promptly and what a joy to see that package! We HIGHLY recommend JJ's house for all of your wedding, prom or formal needs.”

JJsHouse.com 4 star review on 19th August 2022

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Posted 1 year ago

Ambure

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“Jj house made me happy because anytime I had a question they answered it quickly and professional. The dress was perfect and the sizing was spot on.”

JJsHouse.com 5 star review on 9th August 2022

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Posted 1 year ago

Ali T Cat

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“I was a little skeptical about ordering a wedding dress off an app on my phone however it came very highly recommended and so of course I downloaded it and was looking through the dresses and stumbled across the one that I found and it is an absolutely gorgeous dress and honestly unlike anything I thought I would wear on my wedding day but I was just so excited about it! Of course it did take some time for it to get to me which is expected it's a wedding dress after all. But anytime I had questions or concerns or needed to speak to somebody on the support staff everyone was so incredibly helpful and kind and understanding and each and every one of them went out of their way to make sure that my order was exactly as I wanted it to be and they even sent me a garment bag with it at no extra charge! Sadly I did unfortunately end up getting incredibly ill and due to that illness I ended up losing nearly 100 lb and the dress no longer fits me but I'm on the hunt again! 15/10 DO RECOMMEND!”

JJsHouse.com 5 star review on 30th July 2022

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Posted 1 year ago

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“I purchased my bridesmaid dresses here separately. This one came even more quickly than the last, and it's beautiful again! I will need to hem it, but that is to be expected as I did not order custom sized, and they have that extra length in to fit a range of heights. My only reason for four stars is that I'm not sure if this is a review for just the dress or the business as a whole. I did buy a dress that I was going to wear for my bridal shower and rehearsal dinner, but it just didn't fit right, which was disappointing. But as a whole, I'd recommend JJsHouse for relatively inexpensive formal wear. My only request to JJsHouse...please add more bridesmaid/semi-formal dresses with high necks and backs and sleeves!”

JJsHouse.com 4 star review on 13th July 2022

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Posted 1 year ago

Diane

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“Bought two gowns, one red which fit great and was the perfect length as I am tall. The red dress had a wow factor; also ordered a talent outfit that can be worn at other events. The photo is not me, but the outfit was just like the photo; and just recently I purchased a blue lace which fit perfectly, fully recommend the quality and choices and colors.”

JJsHouse.com 5 star review on 11th July 2022

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Posted 1 year ago

Penny

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“Thanks to JJsHouse I was able to purchase my daughters dress (my only bridesmaid) both our bouquets party favors, my jewelry, and a few more items for way less than what I would have paid elsewhere. I custom ordered my daughter’s dress because she is so tall and very thin, and it fit her like a glove. Our bouquets were gorgeous and everyone loved the bird salt and pepper shaker favors. They swiped them up quickly. At first I thought the website was too good to be true but after reading all the reviews I decided to give it a try. Shipping took a little longer than what I am used to but it helped ease my mind since I could track my order through the website. I would 100% recommend JJsHouse and if I had not already ordered my wedding dress before I found them I probably would’ve ordered that from them as well. Thank you JJsHouse for helping my day be extra special.”

JJsHouse.com 5 star review on 7th July 2022

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Posted 1 year ago

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“This store is the best store for women ever to shop I recommend.”

JJsHouse.com 5 star review on 3rd July 2022

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Posted 1 year ago

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Anonymous

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“The dress is well made and absolutely perfect!”

JJsHouse.com 5 star review on 15th June 2022

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Posted 1 year ago

Ivonne

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“I've ordered from this company multiple kf times. The quality of their dresses and accessories are really good, I'd say 10/10. Their customer service is really great too. I had questions about whether or not I'd have enough time to order a dress for an event that's happening October 2022, and they assured me I had more than enough time. They even threw in a discount code for faster shipping(I'm not sure that will always be the case for everyone but it was a nice thing they did for me). The prices are really good compared to boutiques or name brand/designer brands located in my state, and so far I haven't had a a need to return any of the things I've bought. I'm 100% sure returns would be easy since the company, their customer service and options of dress choice is vast. The only items that can't be returned are the custom sized ones and that's understandable since they say it multiple times in writing(so please don't think you can get away with that). If you ever get the chance of going to a formal event, please don't hesitate to choose JJsHouse.com.”

JJsHouse.com 5 star review on 14th June 2022

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Posted 1 year ago

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“We had a family wedding recently and four ladies bought their dresses & shoulder fur from JJ's House. We were all very happy with our purchases. Sizing, quality, fabric and price were all of a very high standard! I would highly recommend this company for a formal dress.”

JJsHouse.com 5 star review on 2nd June 2022

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Posted 1 year ago

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Anonymous

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“Beautiful custom made dresses, I have loved JJs house”

JJsHouse.com 5 star review on 18th May 2022

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Posted 2 years ago

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“The clothing and accessories are beautiful but with 3 dress purchases (1 of them custom) I have not been able to get a good fit. The dress pictured cost me an additional $130 to alter locally. Shoes were also too snug to wear but the cost to return is prohibitive. Love their accessories but shipping is expensive if they’re not an add-on to a dress order. Garment bags with outside pocket for accessories are quite nice. Shipping can be quite long (months).”

JJsHouse.com 3 star review on 7th May 2022

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Posted 2 years ago

Louis García

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“My wife gave her exact measurements for JJshouse to customize her wedding dress BUT it didn't come to those measurements. It was a trumpet dress and it looked baggy and bulgy, without shape and the lace was loose. I was going to be charged more than the dress cost to do an alteration here in Miami. Very disappointed but more is the response jjshouse gave me of giving me a 30% refund… my bride is without a dress and now down almost $400 dollars… not cool Tip for consumers: Don’t customize, they don’t know how to. You’ll end up paying more to do an alteration.”

JJsHouse.com 1 star review on 28th April 2022

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Posted 2 years ago

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“Delivery wasn't too long. Shoes are amazing the details on them is fab”

JJsHouse.com 5 star review on 24th April 2022

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Posted 2 years ago

Tatyana

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“Love this company! Great quality with great prices. And the styles are so cute. Everyone in my family bought a dress here to attend a wedding and every dress was beautiful and unique.”

JJsHouse.com 5 star review on 8th April 2022

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Posted 2 years ago

Soon To Be Theilen

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“The dress is perfect. Exactly what I was looking for and under $200 with a customized size. Who can argue with that.”

JJsHouse.com 5 star review on 22nd March 2022

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Posted 2 years ago

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Anonymous

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“This is an outstanding company. The dresses I have ordered are high quality and very beautiful. I recommend special ordering them to your exact size. One of My granddaughters wore one of them to prom and it was a little big so we had it altered.Another granddaughter is still looking forward to wearing hers.”

JJsHouse.com 5 star review on 3rd March 2022

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Posted 2 years ago

Lina

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“I am in love with the dresses of my bridesmaids, they are going to look gorgeous. The dresses are high quality and the color is the same as the sample. Love it”

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Posted 2 years ago

Leesa

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“I am a plus size individual with a heavier chest area. I have ordered fom JJ's twice now and both dresses where great. The last one only had one strap and I was concerned because I thought my girls would bring the dress down. However the built in bra did some magic. My girls stayed in place the whole night. I most definitely will continue to order from JJ's. Yes the shipping is a little high but it is worth it.”

JJsHouse.com 5 star review on 2nd March 2022

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Posted 2 years ago

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“The availability of a great variety of fashion styles, colours and accessories made it easy for me to choose the outfit I needed for a very special occasion. Shipping was reliable and the items were packaged safely.”

JJsHouse.com 5 star review on 25th February 2022

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Posted 2 years ago

JJsHouse.com is rated 4.2 based on 322 reviews