JK Attire Reviews

Name: JK Attire
Address: JK Attire 59 Clayton House Manchester, Bolney
Rating: 3.70

3.7 Rating 5,402 Reviews

66 %

of reviewers recommend JK Attire

3.7

Based on 5,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07727666804

Email:

dovy@jkattire.co.uk

Location:

JK Attire 59 Clayton House Manchester
Bolney
RH17 5RE

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JK Attire 5 star review on 31st August 2023

Gizem Cantay

JK Attire 5 star review on 11th August 2023

Anonymous

JK Attire 5 star review on 10th August 2023

Will Kennedy

JK Attire 5 star review on 2nd August 2023

Bismark Boateng

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order Was delivered an incomplete product no support at all the communication is pathetic and I feel disappointed and angry”

Helpful Report

Posted 1 day ago

“I have previously ordered from this company without any issues, but this time was different. I placed an order with JK Attire for multiple items and paid for next-day delivery. I received an email from Evri stating that the package was damaged in transit and that I should contact JK Attire. I reached out to them, and they resolved the matter fairly quickly. When I received my items, one was missing. I tried on a few of the items I had received and decided to return the rest. Unfortunately, their customer service advisor has handled the situation very poorly. They have either not read my emails properly or simply lack the interest to respond as a customer service advisor should. Instead, they have been asking me to send pictures of the items I did receive and whether I could confirm if the package was damaged. They seem unwilling to provide a return address, clearly attempting to avoid processing the return. Fortunately, I have been able to suspend payment through Klarna. All I want to do is return the items I do not want and receive a refund for the missing item, which I assume was forgotten during packing. The moral of the story: always pay with Klarna or a credit card when dealing with companies like this, as you can cancel or dispute payments through your bank. I hope someone from the company contacts me soon so I can return the parcels. PS I am usually a fan of JKAttire clothes are on point and a great prices!”

Helpful Report

Posted 1 week ago

“Loved these outfits. Wash up well also”

Helpful Report

Posted 2 weeks ago

“AVOID AT ALL COSTS . Late delivery . Then clothing massively oversized even on slim tracksuit . Forget about trying to return anything , have you jumping through hoops and never give you a returns address . Very infuriating. Will never use again , stick with a large tracksuit I don’t want”

Helpful Report

Posted 3 weeks ago

“Honest Review of JK Attire I placed my first order with JK Attire on 3rd October, but unfortunately, the clothes didn’t fit. You have a two-week window to return items, which is usually fine. However, I made an honest mistake by mixing up return labels from another company I’d ordered from, and sent my JK Attire return to them by accident. The other company kindly informed me of the mistake and offered to forward the parcel to the correct address for me, so I emailed JK Attire on 16th October to request their returns address, explaining the situation. To my disappointment, I received a generic email asking me to use their returns portal, which wasn’t helpful for my situation since I just needed the address and portal doesn’t work. After a frustrating week of back-and-forth emails, JK Attire showed little willingness to assist. Their responses were unempathetic and unhelpful, with no effort made to understand the issue or resolve it. In the end, they sent a final, dismissive email stating that since the return period had passed, my return would be rejected. While I know it was my mistake for sending the parcel to the wrong place initially, the customer service from JK Attire was shockingly bad. Their lack of support and unwillingness to help made the whole experience terrible. I won’t be ordering from them again, and I’ll be advising my friends to avoid them too. Save yourself the hassle.”

Helpful Report

Posted 1 month ago

“Unable to return items. Retailer sends same repeated email advising how to return goods, but the returns portal does not work, so they stall until 14 days passed. They said return to their address but won't give it you. Just another scam company. Policy states 14 working days which is different to 14 days. Totally unacceptable. Avoid at all costs. No other option available to communicate other than email”

Helpful Report

Posted 2 months ago

“Be aware when trying to return items. They do not send return details when they say they will and when they do, they don't work. No contact number. Email only and they delay replying so that your return period lapses”

Helpful Report

Posted 3 months ago

“My experience with Jk Attire has been a complete nightmare. They not only sent me the wrong order but when I tried to get it fixed, they conveniently stopped replying. I'm still waiting for a response to correct their incompetence, and until then, I'll keep sharing my negative reviews. I immediately reached out to their customer service, hoping for a quick resolution. At first, I received a generic response promising a solution, but then complete silence. It's as if they're intentionally avoiding any responsibility for their mistake. This whole ordeal has been incredibly frustrating and disappointing. As a customer, I expect better treatment from the brands I support. Sending the wrong order is bad enough, but conveniently delaying responses when I try to fix the problem is just unacceptable. I won't stay silent about this. I'll keep writing reviews and sharing my experience until Jk Attire takes action. They need to understand the impact their actions have on their customers and make things right. Jk Attire, it's time to step up and fix your mess. I won't stop until this is resolved.”

Helpful Report

Posted 4 months ago

“Disgusting company. Ordered item and totally wrong item received. Sent the original item back to be told my correct item would be sent asap. 6 weeks later and no item. They are ignoring all emails chasing. Requested a refund but nothing. AVOID!!!!”

Helpful Report

Posted 4 months ago

“DISGRACEFUL SERVICE, ordered combats over 7 days ago for next day delivery, nothing arrived, so I asked to cancel as I needed them for a trip on holiday so I had to go buy new pair. 8 days later, only reply on email is saying that it will be with you soon. Ignoring all my emails and the fact I paid next day delivery 8 days ago, they are ignoring about my refund. Avoid at all costs”

Helpful Report

Posted 5 months ago

“I pre-ordered the J811 Graffiti Print Puffer back in Sept '21, along with a crop hoodie/matching biker shorts and a second puffer jacket, which I mainly added to my order to justify the overseas shipping cost per item (1 item vs. 5, @ the same base rate shipping made sense in the moment). Being a pre-order, I had assumed shipping wouldn't be immediate; however... After 7 weeks of not recieving my order or any update I reached out via Instagram to inquire when my order would be avaialble for shipping, within 24 hr I recieved a reply "It's being processed as we speak, we'll let you know when it's on its way in the next 24-48 hours, thanks so much for your patience.".... After 3 weeks with no update nor delivery, I reached out again as I had seen the jackets I had pre-ordered **11 weeks prior** were on a buy-2-get-1 promo sale. Three days later I recieved response to confirm my order number, which I provided immediately and was told they would be "sent that day, tracking codes will be sent shortly". Another week passes and no tracking code... After reaching out again (Nov 24), I was told my order was processed on Nov 25... I noticed the jacket which was the sole purpose of placing my order was not included so I reached out again to which I was told there was a delay, but not to worrry, I'd recieve it by Dec 10 (14 weeks from my *pre-order* purchase date; keep in mind the item had been advertised buy-2-get-1 clearance 11 weeks from my *pre-order*). FINALLY, after **19 WEEKS** since my pre-order date, I recieved my order **EXCLUDING the puffer jacket that was the sole purpose of ordering in the first place!!! Which was now, 19 weeks + a clearance sale later, out-of-stock**** To add to my devastation, 2/4 items shipped were the right sizing; I will say it's one one my favourite crop hoodies but even with following laundry instructions diliegently it's shrunk over time :( The designs are exactly as pictured and the quality is decent enough but years later I could never bring myself to order again unless J811 Graffiti Print Puffer is ever restocked :(”

Helpful Report

Posted 7 months ago

“Have ordered a few tracksuits from this company and all was fine until the 3rd one arrived. After one wear a hole appeared in the trousers, and looking at the stitching you could see it was going to come more apart. I emailed them (as they have no phone number) with a photo and explained that they had come apart after one wear and could a replacement be sent. Their response was that because it had gone past the 14 days (it was just over 20 days when I contacted them) that there was nothing they could do. I explained to them that I wasn’t after a refund but a replacement and that under the consumer rights act 2015 they have a duty to repair or replace up to 6 months after. I even attached a copy of the consumer rights act. Their response to this was to say that it’s against their policy to refund or replace items and can take the matter no further. And because there’s no contact number I am stuck as to what to do. How do these cowboy companies get away with ignoring consumer rights.”

Helpful Report

Posted 8 months ago

“Do not order from this site!!! Faulty clothing and customer service is horrendous. They did not resolve my issue and paid £60!!”

Helpful Report

Posted 8 months ago

“I would never order of this place again in my life”

Helpful Report

Posted 10 months ago

“Absolutely disgusting customer service! Returned on the 14th December. Got there the day after. Still have not received my refund, been back and fourth with them and constantly told lies. Paid £15 for my return. Absolutely outrageous”

Helpful Report

Posted 11 months ago

“Good quality and right sizing”

Helpful Report

Posted 11 months ago

“I have sent 3 emails to this company regarding an order I had made and received. The reply I received told me that my order was out for delivery. Out for delivery ah I stated in my emails that I had already received it. I have not had any reply not even on instagram where I left a message. I will not use this company again based on their poor customer service.”

Helpful Report

Posted 11 months ago

“Customer service is slow and unhelpful, there is no way to modify or cancel an order even within minutes of ordering. The US site has no page to see what the return policy (it comes up as error 404) is so we’re stuck with it. Do not order from this company, not worth it.”

Helpful Report

Posted 1 year ago

“placed 2 orders, one for 2-3 days delivery on a friday and one for next day delivery on a sunday the first order came 5 days later which is still later than promised but understandable. now for my NEXT DAY DELIVERY 7 days later and i’m still waiting. emailed them to be told it’s due to the weather conditions? lol none of my other orders had any delays just jka. ask for the delivery refund atleast and they had the cheek to only send back £1.50 of the delivery fee, tracking number was not provided for me to see if a week later they even dispatched the item, contacted evri to find out - they haven’t and that they are not experiencing any delays with delivering, Now for the quality of the tracksuits that came with the first order i’ve place is disappointing, material it self is not bad however the fit is bad. i ordered 2 tracksuits male and female, the bottoms are ridiculously short come just above the ankles on both so if you’re anything taller than 5’3/4 on female and 5’7 male it won’t fit and the waist band is way too large, the string on the waist doesn’t adjust properly so you have to knot it so many times for them not to fall off, they don’t look flattering on at all especially the female tracksuit, if you have a bum they won’t fit, literally had to pull them up every 3 minutes & makes your back look super flat & unflattering. last time i ordered with them for sure.”

Helpful Report

Posted 1 year ago

“Great quality clothing”

Helpful Report

Posted 1 year ago

JK Attire is rated 3.7 based on 5,402 reviews