Joom Reviews

“ Been a customer for three years with a few little problem regarding electronic products and watches which I stopped buying in those categories but I find many other items of reasonable quality at great discounted prices at Joom during the many flashsales a d using discount also to get the best price and the free delivery to my door in Australia coming all the way down from China and other nations without damage in q 6week timeframe is fine my needs. ”

“ Avoid very long delivery, no communication they don't support after service. No email response ”

“ Never order from this company, been waiting over a month, get email every day saying delivery is delayed and can request refund if not recieved in another two months, I then only have a two week window in which to request refund which I seriously doubt I will get. ”

“ Delivery takes ages (it comes from China) and they will not see sense or reason when it comes to dealing with their responsibilities. ”

“ Returns and Refunds are not option for them . It’s ridiculous ”

“ I purchased a product in November 2024. I contacted them in December and then in January because they refused to send me a tracking number. When I requesteda refund. They told me to wait 15 daya. Luckily, I used PayPal and was able to lodge a dispute. I don't think that they are a genuine website. ”

“ Never order from this company, been waiting over a month, get email every day saying delivery is delayed and can request refund if not recieved in another two months, I then only have a two week window in which to request refund which I seriously doubt I will get. ”

“ Firstly it's not apparent that they are a Chinese organisation who, once they have your money, will not refund you when you discover that their sizing does not in any way conform to UK sizing. ”

“ customer service always prompt to reply about complaints. supply information they ask for and they will try to resolve without delay ”

“ Excellent company..good service....use almost every week👍 ”

“ First, I didn't get my purchase order. I contacted customer service and they were very useful. I got my order right after. Also, my purchase was delivered super fast! ”