Joom Reviews

“ Absolutely fantastic customer support and very good price ”

“ Been a customer for three years with a few little problem regarding electronic products and watches which I stopped buying in those categories but I find many other items of reasonable quality at great discounted prices at Joom during the many flashsales a d using discount also to get the best price and the free delivery to my door in Australia coming all the way down from China and other nations without damage in q 6week timeframe is fine my needs. ”

“ My partner got me a portable DVD player from here and I have had no problems with it whatsoever. The delivery was on time in fact a few days early. Would recommend it to anyone ”

“ Been a customer for three years with a few little problem regarding electronic products and watches which I stopped buying in those categories but I find many other items of reasonable quality at great discounted prices at Joom during the many flashsales a d using discount also to get the best price and the free delivery to my door in Australia coming all the way down from China and other nations without damage in q 6week timeframe is fine my needs. ”

“ Absolutely appalling returns service. ”

“ Warning – Terrible Service and Complicated Returns I purchased a window-cleaning robot from Joom, which did not work properly and left noticeable marks and streaks on my windows. ”

“ Returns and Refunds are not option for them . It’s ridiculous ”

“ Fake versace dylan purple perfume, I'm not shopping here EVER again on Joom and I'm still waiting for my full refund. They sell fake items so be aware. ”

“ Do not order from Joom. They advertise falsely. What i paid for and ordered was not what they sent me. They have since made it as difficult as possible to get a refund. This is not a legit company and will be reported for fraud. Do NOT purchase anything from here. ”

“ They do not refund/repace on good not received, despite many requests, they ignore these requests. ”

“ customer service always prompt to reply about complaints. supply information they ask for and they will try to resolve without delay ”

“ Excellent company..good service....use almost every week👍 ”

“ First, I didn't get my purchase order. I contacted customer service and they were very useful. I got my order right after. Also, my purchase was delivered super fast! ”