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Joom Reviews

1.7 Rating 110 Reviews
17 %
of reviewers recommend Joom

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Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
Joom 1 star review on 10th July 2024
Marianela B
7
Anonymous
Anonymous  // 01/01/2019
Eine bestellte Tasche kam mit Flecken und Fäden waren gezogen. Ich habe Fotos und Videos geschickt ....Fazit die Mängel wurden derart kundenunfreundlich in Frage gestellt und das Porto für die Rücksendung nach China muss ich auch übernehmen. Schrott liefern und dann noch den Kunden unseriös behandeln....no go. Hände weg und gut überlegen, wo wann bestellt!
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Posted 1 week ago
Scammers! Don’t touch them!
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Posted 4 weeks ago
Have alot of things .
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Posted 1 month ago
Absolutely no respons on any contact mails i sended
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Posted 1 month ago
Scam company, avoid
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Posted 2 months ago
Worst ever - This is purely a scam. Product was not as advertised. Don't buy from Joom
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Posted 2 months ago
Their sizes are terrible. This is what their customer service agent messaged me “The Chinese sizing system is a bit tricky and differs from the one in the EU and UK. So in order to avoid any confusion, our merchants are obliged to put size charts in cm/inches in the description of the products, when it's necessary. We urge you to check those charts every time, because sizes may vary from the measurements of other sellers, or even similar products.” They clearly know that their sizes aren’t correct, why don’t they warn people during the shopping process and not wait to tell them when they receive small sized clothes, small enough to fit children, yet you’re purchasing for an adult. They are a scam that people need to be made aware and purchase with caution or NEVER AT ALL. Coz even the fabric and quality is so bad. The material is so thin and flimsy, I doubt they’d survive 2 washed. So disappointed; and on top of that, they want to charge you return fees and if you’ve bought multiple items, you return each item to its seller yet they send you everything in one bulk. They’re just thieves. People, please be ware and shop with caution. I will not share photos because they’re disrespectful and humiliating asking grown people to wear their small sized clothes to prove to them that the clothes don’t fit.
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Posted 2 months ago
Avoid very long delivery, no communication they don't support after service. No email response
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Posted 2 months ago
Checked out room products was very surprised about their prices towards the likes of Temu or shein I found a small white plant stand on joom the asking price was £163 and exactly the same plant stand on Temu which I purchased 2 was £5.50 each don't think I'll be shopping on joom very dissapointing
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Posted 2 months ago
DON'T TOUCH THIS COMPANY I PLACED AN ORDER THREE MONTHS LATER NOTHING ,THEN THEY SENT ME A PICTURE OF MY PARCEL BEING DELIVERED TO MY HOUSE WHAT THEY FORGOT WAS I HAD IT DELIVERED TO MY LOCAL POST OFFICE BECAUSE I WAS MOVING HOUSE WHEN I TOLD THEM THIS THEY'VE NEVER REPLIED
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Posted 2 months ago
Even one star is more than enough , we are talking about an absolute scam here , where are the regulations to protect the people i wonder, the customer service is just playing with you having you waiting and waiting, while on the same time they are trying to find other ways to deceive you - stay away people!!
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Posted 2 months ago
Hola todo empezó como una oportunidad laboral soy ama de casa y intente generar ingresos para ayudar a mi familia, lo primero que te hablan es super bonito y una super oportunidad, te hacen completar 5 tareas de una pagina de comercio electrónico (ali express) te presentan productos que debes dé pagar y luego te reembolsan las primeras 5 tareas cada tarea trae entre 5 y10 productos que debes comprar no los puedes pasar o eliminar debes de comprarlos todos )solo inverti 10 mil colones y genere 23 mil, me lo reembolsaron por sinpe, esas fueron las primeras 5 tareas,pero me ofrecieron volver a trabajar yo dije que si, error, porque al decir que si no puedes salirte o recuperar tu dinero hastangenherar las otras 5 tareas (cada tarea trae entre 5 y10 productos que debes comprar no los puedes pasar o eliminar debes de comprarlos todos ) pero las inversiones pasaron de 5 mil colones a 20, 30. 80. 120. 215. 300 mil colones y quede con una deuda de 920 mil colones porque la ultima inversión que debía hacer era de 627 mil colones que no tenia, antes de esta ultima inversión el agente me dijo que que si pagaba la tarea numero 6 que eran 324 mil colones, que el podía pedir que no me dieran mas tareas para así pedir mi ganancia que en ese momento eran casi 800 mil , conseguí el dinero y sorpresa el agente no cumplió su palabra me salió un ultimo producto en el que tenia que invertir 624 mil y la excusa que me dio fue que el sistema no acepto , que debía pagar esa deuda. en fin trabaje e invertí y me estafaron. por favor no caigan en esta estafa
Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024 Joom 1 star review on 10th July 2024
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Posted 2 months ago
Very bad website. I am completely dissatisfied with my purchase from them. The sizes are not correct with their size chart and their customer service has poor communication and they do not want to change the product or return it when the sizes do not match what was written for them.
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Posted 2 months ago
I received a grass Strimmer and paid £23.61 on 3.06.24. Unfortunately I find it impossible to assemble because of immovable parts. I am unable to return the item because I am aged and disabled. Janet anthony
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Posted 3 months ago
Hiiiii I'm happy
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Posted 3 months ago
That is too high to rate this . False advertising. Never had this with Temu or SHEIN . Will be taking this further
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Posted 3 months ago
Never order from this company, been waiting over a month, get email every day saying delivery is delayed and can request refund if not recieved in another two months, I then only have a two week window in which to request refund which I seriously doubt I will get. Also apparantly the warranty will run out before they even arrive if they do so any issues will be unreturnable. Obviously scam artists from all the other reviews on here, the positive ones are clearly fakes
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Posted 3 months ago
Be very wary of this organisation. Firstly it's not apparent that they are a Chinese organisation who, once they have your money, will not refund you when you discover that their sizing does not in any way conform to UK sizing. When I asked to return a Jacket that although marked Large was far too small they refused to both refund my money or send a pre-paid label so the item could be returned expecting me to pay for the privilege. They think they can get out of their responsibility by stating that the sizing is put on their website as they recognise UK and Chinese sizing differ but no-where on the site does it recommend that sizes be checked before purchase. Delivery takes ages (it comes from China) and they will not see sense or reason when it comes to dealing with their responsibilities. Deal with these people at your peril.
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Posted 4 months ago
Stay away from this company. Complete disaster and scam...
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Posted 4 months ago
ordered item to deter dog attacks as described but received unsuitable item to train and stop dogs from barking.You cannot return since you have to pay postage to China.Dont buy anything from this Company.
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Posted 5 months ago
Joom is rated 1.7 based on 110 reviews