“You are a joke. Ordered a bag.5 weeks ago & have to wait until December for delivery.oh is it going around the world.have asked for a refund no.luck there either.
Stay away from this lot they are DISASTER”
“I am a single Mother of 2 that works as a server. I truly Need All my money and this site doesn't tell you a date until you pay and then takes weeks to give you back your money but seconds to take it. I HATE THIS SITE and WILL be letting My 1809 followers TO NOT SHOP THIS SITE... I've called left message after message to no avail. Horrible,”
“Items were not delivered.. no refund given..they told me to take the issue up with the couriers....couriers told me items delivered to another address and to get a refund from Joom..Joom told me to go to the police ??? Absolutely poor company with shocking customer service...i think they are scammers.”
“Very bad service, I ordered a whole bunch of stuff more than a month ago and I still haven't received them, very disgusted at this point. I ordered stuff for medical reasons and with money I had to borrow....they don't deserve any stars. DO NOT ORDER FROM JOOM!!!!”
“Their sizes are terrible. This is what their customer service agent messaged me “The Chinese sizing system is a bit tricky and differs from the one in the EU and UK. So in order to avoid any confusion, our merchants are obliged to put size charts in cm/inches in the description of the products, when it's necessary. We urge you to check those charts every time, because sizes may vary from the measurements of other sellers, or even similar products.”
They clearly know that their sizes aren’t correct, why don’t they warn people during the shopping process and not wait to tell them when they receive small sized clothes, small enough to fit children, yet you’re purchasing for an adult.
They are a scam that people need to be made aware and purchase with caution or NEVER AT ALL. Coz even the fabric and quality is so bad. The material is so thin and flimsy, I doubt they’d survive 2 washed.
So disappointed; and on top of that, they want to charge you return fees and if you’ve bought multiple items, you return each item to its seller yet they send you everything in one bulk.
They’re just thieves.
People, please be ware and shop with caution.
I will not share photos because they’re disrespectful and humiliating asking grown people to wear their small sized clothes to prove to them that the clothes don’t fit.”
“Checked out room products was very surprised about their prices towards the likes of Temu or shein I found a small white plant stand on joom the asking price was £163 and exactly the same plant stand on Temu which I purchased 2 was £5.50 each don't think I'll be shopping on joom very dissapointing”
“Even one star is more than enough , we are talking about an absolute scam here , where are the regulations to protect the people i wonder, the customer service is just playing with you having you waiting and waiting, while on the same time they are trying to find other ways to deceive you - stay away people!!”
“Very bad website. I am completely dissatisfied with my purchase from them. The sizes are not correct with their size chart and their customer service has poor communication and they do not want to change the product or return it when the sizes do not match what was written for them.”
“The badest web I ever buy, I buy adapter and I cancel the order and still I didn’t receive my money back , I order another one and is not working , I prove by video is not working and they didn’t trust me , so I never ever buy again to this page ,”
“This company sent faulty boots. Wh3n received I emailed them the same day. Inside the soul of the boot it was as if it was shattered. It hurt my feet and caused pain. I told them I want a refund they said I will need to pay. I would have to wrip the boots apart to show the defec. Because I couldnt wrip the soul open they so I couldnt prove the fault. Its you buy from this company they will make you pay the return. They sell damaged items and think they can get away with it. I strongly warn anyone NOT TO BUY FROM THIS WRIP OFF SCAMMING COMPANY. It won't let me give less then a star. VERY VERY BAD COMPANY.”
“Ordered Some Aftershave 28 Days Ago Still Waiting.... You Can't Even Contact The Seller Via The App As It Just Gives You An Error Seems Like An Absolute Scam And I Won't Be Buying Again As I Think I Won't Get My Money Back So Stay Away People Unless You Want To Get Burned!!!”
