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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
“The item was in perfect condition, and as described, it's beautiful”
Helpful Report
Posted 3 years ago
“Excellent service and discounted price on a superb piece. Item unavailable elsewhere so delighted to find it at all, let alone at a reduced price.”
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Posted 3 years ago
“Brilliant piece of jewellery and delivery was very fast. Thank you!”
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Posted 3 years ago
“Bought a lovely piece of jewellery from here 1st time shopped at Joshua James , arrived quickly and i absolutely love it really lovely just what I wanted if not better . Definitely shop here again”
Helpful Report
Posted 3 years ago
“I have purchased around 8-10 now in the past year and they have all come in good timing (even before Christmas). Always packed the same and the website is easy to navigate.”
Joshua James 5 star review on 17th January 2023
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Posted 3 years ago
“Great service, would have been nice to have a rough delivery date when I ordered.”
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Posted 3 years ago
“Online order, notified I'd been refunded a few days later prior to dispatch with no explanation as to why”
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Posted 3 years ago
“Lovely birthstone earings, bought as a present for my daughter”
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Posted 3 years ago
“The delivery is always quick. The jewellery is lovely.”
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Posted 3 years ago
“Brilliant service”
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Posted 3 years ago
“I really pleased , but I was trying to get another charm, as I had a 15% off nhs blue card, and it would work.”
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Posted 3 years ago
“My rose gold nomination bracelet with silver heart is so beautiful I love it so much”
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Posted 3 years ago
“Ordered lovely earrings to go with a necklace I got for Christmas. It was half price in the sale, so great bargain. Ordering was easy. Item arrived fast, packaged well with branded box and gift bag. I was very happy with the item and service from Joshua James Jewellery and I would definitely recommend them. I will be using them again in the future. Very happy customer :-)”
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Posted 3 years ago
“Easy ordering & Quick delivery. Nothing to complain about.”
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Posted 3 years ago
“I purchased a link for a nomination link bracelet. It arrived very promptly and sensibly packaged. It is exactly as described and advertised. It is good quality and good value for money. It also had a lovely little gift bag with it and a beautiful gift case - this was a lovely unexpected bonus. Thank you. I would highly recommend and will be purchasing again.”
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Posted 3 years ago
“Amazing service and beautiful jewellery”
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Posted 3 years ago
“Quality charms, service, packaging and delivery. Will definitely buy again!”
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Posted 3 years ago
“A charm for my bracelet it was delivered on time and well protected”
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Posted 3 years ago
“Great service delivered quick even with a personalisation on my charm”
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Posted 3 years ago
“Paid for next day delivery. Came 2 + weeks after, tried to contact customer service, still awaiting a reply.”
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Posted 3 years ago
Joshua James is rated 4.7 based on 21,754 reviews