Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Tell us how Joshua James made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgraceful company and I will never order again. False advertising on your website! I will be taking the concern up with my local ombudsmen.”

Helpful Report

Posted 6 years ago

“Ordered item a nomination charm, never said it was out of stock, I've emailed the company and had no communication back. If I knew the item wasnt in stock I would of ordered else where! Not even an email to say item out of stock, cant even amend item for money back.. I dont have much money and it's my friends birthday on monday.. I cant even replace the gift. Wont be ordering again from Joshua james in future”

Helpful Report

Posted 6 years ago

“Tells you that items are In stock but then once you have paid for the item they tell you that they are awaiting stock before they can dispatch your item so dont trust the estimated delivery date you will be made to wait longer, better off ordering from a more trusted seller!”

Helpful Report

Posted 6 years ago

“It’s been ten days and still not received my order. This is very disappointing as they were birthday presents which are now late.”

Helpful Report

Posted 6 years ago

“Still not received the item!”

Helpful Report

Posted 6 years ago

“Rubbish Item still not arrived and chased up for whereabouts No reply Dreadful service”

Helpful Report

Posted 6 years ago

“Never arrived!”

Helpful Report

Posted 6 years ago

“I have not yet received my order. I emailed 2 days ago and still waiting on a reply. Louise”

Helpful Report

Posted 6 years ago

“I'M ABSOLUTELY DISAPPOINTED WITH THE SERVICE!!! I PURCHASED AN ITEM I STILL HAVEN'T HAD WHICH WAS A BIRTHDAY GIFT... THE BIRTHDAY HAS NOW BEEN AND GONE AND STILL NO ITEM!!! CUSTOMER SERVICE IS APPALLING WAITING FOR DAYS AND DAYS FOR A RESPONSE AND THEN EXTREMELY UNHELPFUL.. I HAVE NO ITEM AND NO MONEY REFUND I'M BEING TOLD I HAVE TO WAIT 14DAYS!!!! BEFORE SOMETHING CAN BE DONE... I'M VERY ANGRY AND ANNOYED!!! USELESS I'LL NEVER ORDER AGAIN FROM HERE!!!”

Helpful Report

Posted 6 years ago

“Placed my order which at the time was in stock, then after days of waiting I sent email and was told my order was out of stock so I decided on another style, again after days of waiting I sent yet another email to see what was going on and they couldn’t understand why my order was still not delivered and not even been despatched so I cancelled it all together!! Will never use Joshua James again!!!”

Helpful Report

Posted 6 years ago

“I'm still waiting for my item to arrive. This was meant to be a gift but it's too late to give them now. I've had to buy another gift.”

Helpful Report

Posted 6 years ago

“Terrible service. Have used the company on two occasions. First time they took my money and didn’t tell me an item was out of stock until I chased a number of days later. In hindsight should not have given them the benefit of the doubt and used again. On this occasion items were ordered and supposedly dispatched yet 10 days later still hadn’t arrived. Was told they had used Royal Mail 48 hour service and when I asked for the tracking number I was told they had actually used Royal Mail standard service. Not an honest company, not good customer service and would certainly not recommend using them as you end up disappointed and without gifts you had ordered well in advance. Absolute shambles. I was told would have to wait 14 days to log as lost post with Royal Mail before they could issue a refund, yet when I mentioned that I felt they hadn’t been honest about the service they issued a refund immediately. I am waiting to hear what they want me to do if the items arrive, though I think they probably won’t as they were so quick to issue a refund. I suspect the items were never dispatched in the first place.”

Helpful Report

Posted 6 years ago

“Haven't received order. :(”

Helpful Report

Posted 6 years ago

“item out of stock unable to get response for refund DO NOT USE THIS COMPANY!!!”

Helpful Report

Posted 6 years ago

“My delivery has not arrived. I have emailed the customer services but have not had a reply from them either”

Helpful Report

Posted 6 years ago

“Very disappointed with my purchase i bought a nomination bracelet and charms which arrived with scuffs on the bracelet and discolouring on the charms iv tried to contact customer services which someone would be in touch i have heard nothing. i am returning the items and hope for a full refund.”

Helpful Report

Posted 6 years ago

“Not received goods yet despite ordering in 8 days ago”

Helpful Report

Posted 6 years ago

“I have always been pleased with the goods and the service I have received from Joshua James”

Helpful Report

Posted 6 years ago

“Still haven’t received”

Helpful Report

Posted 6 years ago

“Made a purchase last week on the 2nd. Paid for express delivery 1-2days and have not heard anything regarding the purchase since.....”

Helpful Report

Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews