Login
Start Free Trial Are you a business? Click Here

Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Easy order, fast delivery and perfect quality 😊
Helpful Report
Posted 5 years ago
Brilliant
Helpful Report
Posted 5 years ago
lovely charm.. only negative was it took a week to arrive
Helpful Report
Posted 5 years ago
Lovely jewellery don’t wait long for delivery good prices
Helpful Report
Posted 5 years ago
Very pleased with the charm and the quick delivery
Helpful Report
Posted 5 years ago
Very quick and easy - excellent delivery time and I very pleased with item
Helpful Report
Posted 5 years ago
Very good quality products at a very good price, fast delivery . Very please with this shop, thank you 😊
Joshua James 5 star review on 24th August 2020
Helpful Report
Posted 5 years ago
Great service and original products. Would always recommend.
Helpful Report
Posted 5 years ago
Had already purchased years ago from Bath store but orderd a link for my wife and was delivered very quick and no drama's
Helpful Report
Posted 5 years ago
I am always pleased with my purchases. You get quick delivery and as it is free that is a bonus
Helpful Report
Posted 5 years ago
I have recently purchased 2 nomination charms, a mental health one and an nhs rainbow mask because I work in mental health for the nhs. These charms will always remind me of the tough year we have had so far with Covid . I love my bracelet because your charms can make it unique to individuals. Thenkyou.
Helpful Report
Posted 5 years ago
I have used Joshua James Jewellery once again as I find the website very easy to navigate and the items I wanted were easily found. Delivery was very quick and the quality of the jewellery is excellent. I will use them again and highly recommend them to everyone looking for beautiful jewellery.
Helpful Report
Posted 5 years ago
Brill service quick delivery excellent product.
Helpful Report
Posted 5 years ago
Items came in time and were as described/pictured
Helpful Report
Posted 5 years ago
A really Lovely Nomination watch my son purchased for his girlfriend, shes absolutely delighted with it, would definately recommend this purchase, thank you.
Helpful Report
Posted 5 years ago
I placed an order on 30/07 for a ring for my anniversary. with next working day delivery, the ring did say out of stock for 2-3 days so i was still expecting it for the later part of the following week. I didnt hear nothing from the company about the order so I Questioned this with the owner on 05/08, he replied the follwing day that it was still out of stock and theyre now not sure when the ring was coming back in to stock. i told him id like to wait as this is the ring i want. two whole weeks later with still no contact, i checked the website and it said that the ring was in stock. so i emailed him AGAIN on 19/08 asking for the ring as its now in stock, then this morning he has came back to me to say its still out of stock and would i like a different ring or one which wouldn't fit my Girlfriend? so i checked the website again and now they have changed the status to out of stock! I requested a refund and now have to search elsewhere for a ring to come by the end of next week Because Joshua James messed me around for 21 Days! Id avoid using this website if i was anybody out there and go to literally anybody else. Not worth the hassle! Extremely bad customer service!
Helpful Report
Posted 5 years ago
I always get my jewelry from them. First class service
Helpful Report
Posted 5 years ago
Bought many Nomination bracelets and charms fromm JJ over many years. They are always packaged so beautifully and amazing quality. Service is so quick and nothing over priced.
Helpful Report
Posted 5 years ago
Always order nominations charms from Joshua James. I like the website and it’s easy to find what I’m looking for. Delivery is quick. The one time my order didn’t arrive, I did get a replacement although it wasn’t sent out straight away which was a shame as I wasn’t able to give it as a gift on time. That was the only issue among numerous orders.
Helpful Report
Posted 5 years ago
They sent me the wrong item, sent it back still waiting for the actual item that ordered to arrive. Very unprofessional service and i am very disappointed. Will not be ordering from this place again!
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews