Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab very reliable good quality”

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Posted 6 years ago

“Easy process from beginning to end. Lovely jewellery- did not disappoint. Will be buying from there again. Highly recommended”

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Posted 6 years ago

“Great..very cute..fast and efficient service every time”

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Posted 6 years ago

“Item not received. Customer service none existent. Telephone number is permanently engaged and messages aren’t replied to! Will be seeking refund through my bank”

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Posted 6 years ago

“Excellent service. Arrived very quickly. Impressed. Will be ordering from you again soon”

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Posted 6 years ago

“Lovely, arrived promptly just as expected”

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Posted 6 years ago

“Purchased a nomination charm from this company, which arrived fine and was perfect The reason I have given the 1 star review is the service I received when I wanted to purchase the bracelet after I'd placed the order. Nominations policy is you have to order a charm when ordering a bracelet (crazy policy esp if your bracelet has broken but hey ho!) They would not let me order this as it was 2 separate transactions, found this extremely unfair as they could have linked the orders, this then caused major inconvenience as I had a charm and no bracelet to give as a 21st gift for my niece. I then had to go elsewhere and buy it along with another charm. Customer service shocking and I would never use again.”

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Posted 6 years ago

“Efficient quick service. Lovely bracelet ,my daughter is delighted,will definitely purchase again!!”

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Posted 6 years ago

“Quick delivery beautiful products NHS discount what more could you want. Will be ordering from again.”

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Posted 6 years ago

“saw your advert come up on facebook and there was a charm i had not see anywhere else to buy, i made the purchase and it arrived on time and it was quick so impressed with your great service”

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Posted 6 years ago

“I placed an order with the company and received notification thar t it was shipped in 15/10/20 however I still haven't received it (30/10/20) contacted the company but have to wait 14 working days before they can do anything. Very concerning given I have ordered for other jewellery retailers with no issues.”

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Posted 6 years ago

“Excellent service. Items always arrive in a timely manner and the item range for nominations charms is quite extensive.”

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Posted 6 years ago

“Easy site to use, ordered nomination charm came quite quickly,, would definitely recommend this company.”

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Posted 6 years ago

“Nice jewellery for daughter for Xmas”

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Posted 6 years ago

“Prompt service, no excessive packaging.”

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Posted 6 years ago

“I have purchased from these before, it’s always top quality , well packaged and quick postage. Highly recommended”

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Posted 6 years ago

“Lovely charms, one had been engraved with 13 on to match my other charm. Came with gift boxes too. Good communications regarding engraving.”

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Posted 6 years ago

“Always prompt & free delivery. Would highly recommend”

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Posted 6 years ago

“Great quality, fast delivery”

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Posted 6 years ago

“I bought a nomination yin and yan charm for a friend delivery was quick and they loved it”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews