Login
Start Free Trial Are you a business? Click Here

Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Fab very reliable good quality
Helpful Report
Posted 5 years ago
Easy process from beginning to end. Lovely jewellery- did not disappoint. Will be buying from there again. Highly recommended
Helpful Report
Posted 5 years ago
Great..very cute..fast and efficient service every time
Helpful Report
Posted 5 years ago
Item not received. Customer service none existent. Telephone number is permanently engaged and messages aren’t replied to! Will be seeking refund through my bank
Helpful Report
Posted 5 years ago
Excellent service. Arrived very quickly. Impressed. Will be ordering from you again soon
Helpful Report
Posted 5 years ago
Lovely, arrived promptly just as expected
Helpful Report
Posted 5 years ago
Purchased a nomination charm from this company, which arrived fine and was perfect The reason I have given the 1 star review is the service I received when I wanted to purchase the bracelet after I'd placed the order. Nominations policy is you have to order a charm when ordering a bracelet (crazy policy esp if your bracelet has broken but hey ho!) They would not let me order this as it was 2 separate transactions, found this extremely unfair as they could have linked the orders, this then caused major inconvenience as I had a charm and no bracelet to give as a 21st gift for my niece. I then had to go elsewhere and buy it along with another charm. Customer service shocking and I would never use again.
Helpful Report
Posted 5 years ago
Efficient quick service. Lovely bracelet ,my daughter is delighted,will definitely purchase again!!
Helpful Report
Posted 5 years ago
Quick delivery beautiful products NHS discount what more could you want. Will be ordering from again.
Helpful Report
Posted 5 years ago
saw your advert come up on facebook and there was a charm i had not see anywhere else to buy, i made the purchase and it arrived on time and it was quick so impressed with your great service
Helpful Report
Posted 5 years ago
I placed an order with the company and received notification thar t it was shipped in 15/10/20 however I still haven't received it (30/10/20) contacted the company but have to wait 14 working days before they can do anything. Very concerning given I have ordered for other jewellery retailers with no issues.
Helpful Report
Posted 5 years ago
Excellent service. Items always arrive in a timely manner and the item range for nominations charms is quite extensive.
Helpful Report
Posted 5 years ago
Easy site to use, ordered nomination charm came quite quickly,, would definitely recommend this company.
Helpful Report
Posted 5 years ago
Nice jewellery for daughter for Xmas
Helpful Report
Posted 5 years ago
Prompt service, no excessive packaging.
Helpful Report
Posted 5 years ago
I have purchased from these before, it’s always top quality , well packaged and quick postage. Highly recommended
Helpful Report
Posted 5 years ago
Lovely charms, one had been engraved with 13 on to match my other charm. Came with gift boxes too. Good communications regarding engraving.
Helpful Report
Posted 5 years ago
Always prompt & free delivery. Would highly recommend
Helpful Report
Posted 5 years ago
Great quality, fast delivery
Helpful Report
Posted 5 years ago
I bought a nomination yin and yan charm for a friend delivery was quick and they loved it
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews