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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Lovely charm. Quick deliver. Good communication. Presentation card/box battered though otherwise would have been 5 stars
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Posted 7 years ago
Jewellery was as expected
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Posted 7 years ago
Free delivery , arrive when stated it would, easy to order The only thing I think could improve is the item came with no gift bag and the make tour self box it did come with was so small
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Posted 7 years ago
Ordered item delivered quickly
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Posted 7 years ago
I have bought from Joshua James many times. Fast delivery if the items are in stock. I usually buy for gifts so wish that they would not arrive joined together as I then have the struggle of parting them. Not impressed that I only got small Nomination gift envelopes and no tissue paper.
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Posted 7 years ago
I placed an order with European delivery to Spain. It was despatched promptly and came 2 days sooner than expected. My only gripe is that the phone customer service really lets them down. The people I spoke to on both occasions couldn't have been more miserable.
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Posted 7 years ago
It's a gift for my boyfriend's Mother and I'm hoping she likes it as much as I do.
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Posted 7 years ago
Very easy and quick purchase, looked great! Although, it took me a while to realise it was clipped on to a peice of paper.
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Posted 7 years ago
Very pleased with the charms and bracelet and it came quite quick with free delivery will definitely use these again
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Posted 7 years ago
Fast delivery only one thing I’d say is once I purchased the items I received an email saying if I spend over £35 I could get a free bracelet but I spent over £76 with postage so I feel that I could have been sent a free bracelet on my 1st order
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Posted 7 years ago
delivering to my door,also free bracelet
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Posted 7 years ago
The charm was beautiful and a great price. It was cheaper than most places.
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Posted 7 years ago
Suited person I bought for as a gift
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Posted 7 years ago
Not totally happy because they didn't have one of the charms I wanted but apart from that the three I received were fine.
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Posted 7 years ago
I ordered just before Christmas this item was a present for my Mum. It came in time and she absolutely loves it.
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Posted 7 years ago
They didn’t, charm faulty , returned but nightmare to get through on telephone to speak to anyone. Eventually spoke to someone who could help
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Posted 7 years ago
Delivery is always before the date specified.
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Posted 7 years ago
Quick delivery sent to my brother, so not seen product.
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Posted 7 years ago
It was a gift
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Posted 7 years ago
When the trollbeads came they were delightfully up to their usual standards, however, the Post Person just left them on the ground behind our blue bin - with a card through the door. I don't know why the envelope was so big - for just 2 beads?
Helpful Report
Posted 7 years ago
Joshua James is rated 4.7 based on 21,754 reviews