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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
4 nomination charms ordered all of which were shown as in stock. However only 3 charms were which were dispatched within 24 hours. Received regular updates regarding 4th charm which was received today 12 days after ordering. All items well packaged and supplied with nomination tissue and gift box
Helpful Report
Posted 7 years ago
Nomination charm lovely overall never had problem with company until now sent 3 emails changing charm only got automated reply sent original order that had to wait for not sure if would use company again 4 stars for charm 1 for lack of communication
Helpful Report
Posted 7 years ago
Finished my bracelet and it looks lovely
Helpful Report
Posted 7 years ago
After spending almost £300 you then send me a offer which includes a free tool. I always seem to miss your offers as whenever I have placed a order you send me offers. We have to go to a jewellers to get our charms put on which can be a bit awkward
Helpful Report
Posted 7 years ago
Happy with the product and service
Helpful Report
Posted 7 years ago
First time using Joshua James and had trouble with the website when it came to the payment BUT I had a couple of e-mails sent to me straight away with an apology and that they had resolved the problem. I re ordered and the item was dispatched and delivered in 2 days. Will be using them again.
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Posted 8 years ago
Straight forward order process, quick delivery
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Posted 8 years ago
Bought for my 12 year old daughter. Its not easy to change the links but we managed with a small set (out of xmas cracker) of screwdrivers. Bought heart and her initial for starters and think it will be a pretty bracelet once she gets all the different charms. Good service from JJ.
Helpful Report
Posted 8 years ago
False advertising saying products in stock when buying then receiving emails saying product out of stock when paid for
Helpful Report
Posted 8 years ago
Ordered a bracelet for my daughter for a special birthday. The ordering was straightforward and delivered the next day. Excellent service.
Helpful Report
Posted 8 years ago
Great service arrived within 48hrs pleased with charm purchased
Helpful Report
Posted 8 years ago
nice item fair price
Helpful Report
Posted 8 years ago
I bought the necklaces for gifts they do look good quality and very pretty.
Helpful Report
Posted 8 years ago
Very happy with items purchased except delivery may be quicker
Helpful Report
Posted 8 years ago
Items where as ordered,
Helpful Report
Posted 8 years ago
Jewellery was excellent, would have liked a gift box due to the bracelet being a birthday present.
Helpful Report
Posted 8 years ago
Jewellery came in excellent condition, would have liked a nice gift box for the bracelet to go in as it was a birthday present.
Helpful Report
Posted 8 years ago
I love the fact that the international delivery was really quick about 3-4 days after my order was placed but I never receive any response to questions asked via email.
Helpful Report
Posted 8 years ago
No shops available where I live.
Helpful Report
Posted 8 years ago
good products, good prices, quick delivery
Helpful Report
Posted 8 years ago
Joshua James is rated 4.7 based on 21,754 reviews