Joshua James Reviews

4.7 Rating 21,753 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Joshua James deliver? How long does Joshua James take to deliver? Does Joshua James deliver on time? How is accuracy and good condition of items delivered by Joshua James?

Returns

How is Joshua James returns process?

Customer Service

How can I contact Joshua James? How quickly does Joshua James resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Joshua James.

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

How do I contact Joshua James?

Helpful Report

(1 month ago)

You can contact Joshua James by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

97.67%

Industry Average

“ The customer service was EXCELLENT when I did but I felt a little 'naggy' when I kept asking. ”

- Laura Carson

“ I even managed to update my original order after 5 days to a slightly wider band with very little effort and great customer service. ”

- Samantha McCalla

“ My to be husband is very happy with his ring. And the customer service has been absolutely brilliant! I ordered a size we thought was perfect after going to many high street shops to try on however, when the ring arrived it flew straight off! JJ’s return/exchange process is super easy and the ring was re-delivered after being re-sized. Could not fault the service! ”

- Samantha Smith

Joshua James Reviews

Customer Service - Good