Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt efficient service”

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Posted 7 years ago

“My experience with Jules B was amazing. I do not live in the UK so the ordering system was very easy to use and the international delivery was very quick and efficient. Fabulous shopping experience thank you!!”

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Posted 7 years ago

“Unfortunately my lovely sweater was a tad too big. I returned it and was issued with a credit within a day or two. Very good service.”

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Posted 7 years ago

“Service always first class”

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Posted 7 years ago

“Excellent and easy to use web page with fast and efficient service and delivery”

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Posted 7 years ago

“I prefer buying in the shop but I live 25 miles away, however, because I know their customer service is good, I have no qualms buying on-line. 4 recent purchases, all excellent.”

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Posted 7 years ago

“Really good service, product range and arrived perfectly packaged. Can't wait to use jules b again.”

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Posted 7 years ago

“So easy to order, communication for delivery was excellent, and very fast. Delivery exactly the time stated . Was impressed with Jules B and will continue to use them in the future. Price for my jacket was very comparable with other companies”

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Posted 7 years ago

“Delivered next day, however I had to return it and is now over a week and had no acknowledgement that item has been received or refunded.”

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Posted 7 years ago

“Speedy delivery, beautifully presented and packaged. Quality garment”

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Posted 7 years ago

“Good service and delivery with packaging very good ,plus of course the clothes etc. are great.”

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Posted 7 years ago

“A very good all round service from a quality retailer”

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Posted 7 years ago

“Very happy👍”

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Posted 7 years ago

“Excellent service. Received glasses very promptly. A kind and considerate and human experience.”

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Posted 7 years ago

“The bag arrived in perfect time and the Jules B packaging was lovely.”

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Posted 7 years ago

“Remind me on e-mail about your sales! Expand the number of closing brands!”

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Posted 7 years ago

“Quick delivery, good product, good fit.”

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Posted 7 years ago

“I asked the jumper size M to be exchanged with see L, they refunded me instead..”

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Posted 7 years ago

Hi there. Unfortunately, the size L had sold out and was out of stock when we received your return. Therefore, we had no choice but to refund you for your order. We apologise for any inconvenience that this may have caused.

Posted 7 years ago

“Ease of website and clailrity of sizes. Delivery was faster than Usain Bolt”

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Posted 7 years ago

“Great choice of clothing, all good quality and gorgeous styles that you don't often find elsewhere. The store is attractive and well laid out and the staff are knowledgeable and very helpful. It's easy to check things out online and then have them delivered to the store to try on.”

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Posted 7 years ago

Jules B is rated 4.8 based on 9,100 reviews