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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 9 days ago - still no delivery and no idea if/when delivery will take place. Very disappointed after previous order was fine.”

Helpful Report

(Online UK) - Posted 8 months ago

“Great service. Arrived just before a holiday as hoped!”

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(Online UK) - Posted 8 months ago

“Great site to use, ordering is easy and straightforward, great delivery and came beautifully wrapped. The item was really well priced too.”

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(Online UK) - Posted 8 months ago

“I have nothing to say….. So straightforward, prompt swiftly delivered with very smartly box (well folded). I be back asap for few more orders (at the moment sales at JulesB are unbelievably bargains)”

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(Online UK) - Posted 8 months ago

“Trying to return but Post Office form does not work for my address.”

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(Online UK) - Posted 8 months ago

“Excellent shop. Great items and dispatched quickly.”

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(Online UK) - Posted 8 months ago

“The coat was awesome but the 5 star review is actually for JulesB. My coat delivery was lost for weeks and weeks by EVRI and JulesB worked tirelessly to chase and locate it. Nothing seemed to happen and so after several weeks I was refunded - until I finally received a phone call to say the coat had shown up and it was mine if I wanted it. Thank you JulesB I am so grateful for my coat but mostly for your patience and being so honourable in letting me know that I could still have it sale price. 5+ stars for YOU!! 😃”

Helpful Report

(Online UK) - Posted 8 months ago

“Quick delivery. Unfortunately I need to return the item as it's the wrong size. The royal mail returns label on your website does not work, I have emailed customer services and as of yet, not one has got back in touch to help me with this problem. I am aware I only have 14 days for a refund, so I am conscious of time.”

Helpful Report

(Online UK) - Posted 8 months ago

“Estella helped with a delivery problem and eventually it turned up at the third time! The jacket was very good value and the introductory discount helped also I would recommend this seller”

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(Online UK) - Posted 8 months ago

“Still not received item from courier, advise to change courier as Evri is not fit fir purpose”

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(Online UK) - Posted 8 months ago

“Always have the best service in the Kendal store, and on-line purchases arrive promptly and well packaged.”

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(Online UK) - Posted 8 months ago

“They came very fast although I was a bit miffed that they were left outside and the courier didn’t even knock on the door!”

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(Online UK) - Posted 8 months ago

“Excellent customer service and delivery 👍🏻”

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(Online UK) - Posted 8 months ago

“Great item and quick delivery. Highly recommend”

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(Online UK) - Posted 8 months ago

“Item arrived in specified timeframe and was nicely packaged,would definitely purchase again from yourselves.”

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(Online UK) - Posted 8 months ago

“Love Jules B , quick and easy on line shopping. Can also go to the shop in Jesmond to look, buy or return items.”

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(Online UK) - Posted 8 months ago

“I am very pleased with my purchases as described thank you.”

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(Online UK) - Posted 8 months ago

“I now have 3 pairs.”

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(Online UK) - Posted 8 months ago

“Lovely stylish glasses, superb service by JulesB as always! The 3 pairs of glasses could have gone into one box…save yourself a box. Thank you!!”

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(Online UK) - Posted 8 months ago

“Excellent service, fast delivery”

Helpful Report

(Online UK) - Posted 8 months ago

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Jules B is rated 4.8 based on 9,100 reviews