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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products with quick delivery”

Helpful Report

(Online UK) - Posted 1 year ago

“Straightforward website, prompt delivery and as always a high quality product. Thank you.”

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(Online UK) - Posted 1 year ago

“Items delivered quickly and at a great price”

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(Online UK) - Posted 1 year ago

“Easy to purchase online and super quick delivery.”

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(Online UK) - Posted 1 year ago

“First class products & usual first class service from Jules B. Items exactly as described, very nicely packaged and delivered promptly. 5 ✨”

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(Online UK) - Posted 1 year ago

“Prompt nice”

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(Online UK) - Posted 1 year ago

“love joules b, always great service, fast delivery and returns delt with quickly”

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(Online UK) - Posted 1 year ago

“Excellent communication Top quality value and service Thank you”

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(Online UK) - Posted 1 year ago

“DPD was the problem. May not use mail order again if it is DPD”

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(Online UK) - Posted 1 year ago

Hi there Bridget, Thank you for taking the time to leave us some feedback. We are sorry to hear that there was an issue with your delivery this time around. I can't seem to find an email from our regarding your order however, if ever there are any issues with a future order we would be happy to assist you with this. We offer a range of different delivery options with Royal Mail, DPD and Evri which you may be interested in trying on a future purchase with us! Kind regards, Jules B

Posted 1 year ago

“JULES B ARE EXCELLENT. Their attention to detail is without question, the best I have yet to encounter. This is why I continue to shop with them. THANK YOU JULES B”

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(Online UK) - Posted 1 year ago

“Quick delivery, lovely hat”

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(Online UK) - Posted 1 year ago

“Order was processed easily, item arrived within two days on the 'regular postage' service. Item is really lovely. Fits well luckily. thanks.”

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(Online UK) - Posted 1 year ago

“Comfy, stylish and great value. 5 stars”

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(Online UK) - Posted 1 year ago

“Always respond both in-store or on-line with great service”

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(Online UK) - Posted 1 year ago

“Excellent service as always”

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(Online UK) - Posted 1 year ago

“Wasnt in a rush but shows as next day delivery on your site bit never has been with my purchases so far Guessing they come from different stores as the comms / email updates arent same format”

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(Online UK) - Posted 1 year ago

Hi there Liam, Thank you for leaving us some feedback, this is always appreciated so we can constantly improve our service! I can see that your recent order was placed over the weekend meaning this was processed once we reopened for the week. There does seem to have been a slight processing delay with this which we sincerely apologise for. We do advise orders will be dispatched within 1-2 working days during busier periods however fully understand the disappointment caused by this. We hope to rectify this with a future purchase. Kind regards, Jules B

Posted 1 year ago

“Much too big. In the process of changing it for smaller size.”

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(Online UK) - Posted 1 year ago

“Very well packaged i like that had perfect buying experience would definitely buy again”

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(Online UK) - Posted 1 year ago

“Good communication, fast delivery and nicely packaged”

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Posted 3 years ago

“5* service as always. Goods are beautifully packaged and usually arrive next day.”

Helpful Report

Posted 3 years ago

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Jules B is rated 4.8 based on 9,100 reviews