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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned a coat for exchange. I have not received any communication confirming you have received the garment and when you intend to send out.”

Helpful Report

(Online UK) - Posted 4 months ago

“Highly recommend this firm - first time I have used it and the service was exemplary.”

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(Online UK) - Posted 4 months ago

“Very good service”

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(Online UK) - Posted 4 months ago

“Lovely item, perfect service, happy customer, many thanks 🤩”

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(Online UK) - Posted 4 months ago

“Found it disappointing for the price of the gloves not in a box to wrap for a present.”

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(Online UK) - Posted 4 months ago

“I am really happy with the service provided by Jules B. This was my first purchase with them but won’t be my last. The Mulberry bag that I wanted was a great price already and then I got an extra discount with a code which was a welcome bonus. The item was delivered quickly and was well packaged. I’m 100% happy! Thank you!”

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(Online UK) - Posted 4 months ago

“Great service”

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(Online UK) - Posted 4 months ago

“ordered and paid for next day delivery, said would be delivered on saturday, didnt even get despatched until tuesday and delivered on wednesday, customer service terrible throughout, wont be ordering again”

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(Online UK) - Posted 4 months ago

“Quick amazing service. Would definitely recommend.”

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(Online UK) - Posted 4 months ago

“First time I've bought from Jules B and probably not the last especially if the price is right”

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(Online UK) - Posted 4 months ago

“Easy to order and quick delivery. Bought as a Christmas present which I'm sure she will love as it's super soft, I shopped around and this was the best price.”

Helpful Report

(Online UK) - Posted 4 months ago

“Dress arrived later than expected (fine as Black Friday) and also hadn’t even tried dress on and button came off from the top with loose thread. Fixable but disappointing”

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(Online UK) - Posted 4 months ago

“Shopping experience good but returning well you should get a email to confirm that they have received the package you returned”

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(Online UK) - Posted 4 months ago

“I purchased some Ugg slippers for my wife. The shipping was fast and delivered within a few days.”

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(Online UK) - Posted 4 months ago

“Easy to order on line,excellent delivery times”

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(Online UK) - Posted 4 months ago

“Excellent Customer Service. Very impressed with this company, for speedy despatch. Good discounts and excellent customer service. Would definitely recommend and use again.”

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(Online UK) - Posted 4 months ago

“Great size, strong looking umbrella.”

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(Online UK) - Posted 4 months ago

“Beautiful coat and such lovely quality velvet. Looks very special over a black velvet dress. I feel very Downton Abbey!”

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(Online UK) - Posted 4 months ago

“Can someone reply to me regarding the defective item I sent back please?”

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(Online UK) - Posted 4 months ago

“Custom service impeccable, thank you! God bless you!”

Helpful Report

(Online UK) - Posted 4 months ago

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Jules B is rated 4.8 based on 9,100 reviews