Just Geek Reviews

Name: Just Geek
Address: Unit A, Rolling Mill Road Viking Industrial Estate, Jarrow
Rating: 4.81

4.8 Rating 4,640 Reviews

97 %

of reviewers recommend Just Geek

4.8

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

help@geekstore.com

Location:

Unit A, Rolling Mill Road Viking Industrial Estate
Jarrow
NE32 3DP

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Just Geek 5 star review on 12th June 2025

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great additional piece for my gaming shelf (just took 6 months to arrive due to preorder)”

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Posted 3 months ago

“Love the products, the details are crazy good”

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Posted 3 months ago

“Schneller Versand, Super Qualität. Jederzeit wieder”

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Posted 3 months ago

“Still no answer since I explain my issue”

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Posted 3 months ago

“Just Geek has corrupted me! Until I found them, I felt I could live my life happily. Now since finding out I could gain accss to dozens of mini pop culture cosplaying ducks through them, my life just hasn't been the same. Now I have so many from them that I can barely fit them on my desk at work. That seems like I good problem to have, but now I have to work twice as hard there just so I can get promoted to a position where I'll have a bigger desk that can facilitate more ducks as they get released. All the extra work I have to do is exhausting and I blame Just Geek for causing this.”

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Posted 4 months ago

“Disappointed, still have not gotten my items. Been almost a month now!!!”

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Posted 4 months ago

We’re truly sorry to hear about your experience and understand how frustrating this delay must be. We’ve looked into your order, and it appears that USPS returned the package to us due to an issue during their handling process—something unfortunately outside of our control. That said, we absolutely want to make this right for you. Please reach out to our customer service team at help@justgeek.com, and we’ll be happy to either resend your items or provide an alternative resolution that works best for you. Your satisfaction is important to us, and we appreciate your patience as we work to get this sorted.

Posted 4 months ago

“they have good stuff”

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Posted 4 months ago

“Their product is always perfect.”

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Posted 4 months ago

“Very nice quality and design. Pleased”

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Posted 4 months ago

“There service has always been amazing, kept fully upto date about delivery times and estimated arrivals. The products always come really well packaged and the added freebies are a nice touch. I have been collecting tubbz for a few years now and being informed when more new styles arrive brings out my inner child.”

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Posted 4 months ago

“Very happy with my rubber duck collection. So quick and easy to order and delivered in perfect condition.”

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Posted 5 months ago

“Products are very interesting and well done, however €25 shipping for a mini tubbz of €8 to Ireland is way too expensive. Getting it on amazon at no additions shipping cost is definitely more convenient.”

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Posted 5 months ago

Thank you so much for your kind words—we’re happy to hear that you are enjoying your TUBBZ! We totally understand that shipping fees can be a bit high, especially for smaller items. We’ve reviewed your order and want to clarify that the shipping cost was €12.50, not €25. We're always working to find ways to make delivery more cost-effective, particularly for our international customers. Amazon can sometimes offer different shipping terms due to the scale of their logistics, but when you shop directly with us, you're supporting the creators behind the brand—something we truly appreciate 🧡 If you have any other questions or need help with anything else, just let us know—we’re here to help!

Posted 5 months ago

“Thank you guys for always getting me the best swag. And for recently refunding me for something that was taking too long to arrive plus a nice credit.”

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Posted 5 months ago

“Good communication. great products and for a preorder they kept me inform of when it was going to arrive and well packaged. Plus an built insurance for som products.”

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Posted 5 months ago

“The service is really good”

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Posted 5 months ago

“The products always arrive well and the customer service is very quick and helpfull when i needed to change my shipping adres for my pre-orders.”

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Posted 5 months ago

“Excellent service, great response time from order placed. Items look super, they're a gift and the recipient will be delighted.”

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Posted 5 months ago

“Well packed, shipped on time and received in a reasonable delay !”

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Posted 5 months ago

“i just love love your products thank you for everything. i can wait till just geek make vending machine with chip in it thank you.”

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Posted 5 months ago

“I love how detailed the mini ducks are, it makes them very special to gift as a fun moment.”

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Posted 5 months ago

Just Geek is rated 4.8 based on 4,640 reviews