“order came quickly and was as advertised. Just wish they wouldn't use so much plastic. They sent a 1 cubic foot item in a 2 cubic foot box and filled it will plastic air sacks which are not recyclable. Might be best to use another material. Charge us extra and do the right thing that is more environmentally friendly in packaging/shipping.”
“Order malfunctions and NO response when emailed and called left me frustrated. I had to drive to your office to get order corrected. Last order was much better.”
“Hi
I’ve sent two emails regarding order# 81611 (3 crittter headcovers) that I DID NOT RECEIVE, without any response( other than an automated reply).
Please send the order , or credit my card.
Thank you.
Greg Fox ( a once loyal customer)”
Greg,
I am sorry to hear that you item has not been delivered. I understand your frustration and we currently has a representative contacting the vendor and will contact you shortly with an update.
Thank you for your patience and co-operation while we resolve this matter.
“Pretty hard to write a review on something that I haven't received yet.
This was ordered and paid for over a month ago, but it still hasn't arrived.
I have sent 2 emails to support to advise of this and no response.
I responded to this review 4 days ago to advise of this again, and still no response.
What does it take to have someone follow up on this?
I have been a loyal customer for a couple of years now, and have never had any issues until this time, but I am not very impressed with how my requests have been completely ignored.”
Hello Mike,
We are very sorry to hear that you have not received your item. This information has been passed on to a Team Member. They are going to look into your order and contact you shortly with an update.
We greatly appreciate your patience while we resolve this matter.
Thank you for your business with Just Golf Stuff.
