“Well the shoes that were sent were not what I ordered or what the picture looked like. I reached out but nobody answered. So I then sent a refund request that I did not get a shipping label for. So rest assured I will not be ordering anything from you again”
“I have been very happy with all my purchases in the past. For the first time I didn't to return an item and get a smaller size. The return process was a nightmare. I had to email a number of times with little helpful information being returned. It took of a month and I had to pay the shipping charging on the return item before you even send the return label. I even had to email you to get the return label. I couldn't find a phone number to try and contact you for updated info. Your competition if well ahead of you in this process.”
“There is an error with the translation on the website so i ordered the wrond size of polo. Took some time to receive and so much more to get an exchange. The exchange process was quite painful to be honest. Will think twice before ordering again”
“I've been waiting for over a month for a refund. The item was returned a day after I received it, Fedex tracking shows that you received, and still no refund.”
“Well I bought the callaway triple stripe golf balls
Tried one at the Simulator and within 1.5 hours the label and stripes started peeling off, wondering if they are really real callaway balls”
“I am still waiting for my second part of my order. It has been two months now and I still have not received all of my order.
I have reached out several times, they said they will look into to it. I would like to get my entire order.”
“Bought a new set of clubs, after 2 weeks and about 20 swings one of the hybrids blew up. Struggling to get it replaced due to not having a “warranty” card”
“I have already completed your survey a few days ago.
I returned a set of PUMA belts to you using the courier service you provided.
They were sent on August 1st.
I was to receive a credit to my credit card which has not been done.
Please credit my card!!!!!!”
