“I am still waiting for my second part of my order. It has been two months now and I still have not received all of my order.
I have reached out several times, they said they will look into to it. I would like to get my entire order.”
“Bought a new set of clubs, after 2 weeks and about 20 swings one of the hybrids blew up. Struggling to get it replaced due to not having a “warranty” card”
“I have already completed your survey a few days ago.
I returned a set of PUMA belts to you using the courier service you provided.
They were sent on August 1st.
I was to receive a credit to my credit card which has not been done.
Please credit my card!!!!!!”
“Unbelievable POOR customer service Never deal with these guys. My son bought a new set of clubs 4 months ago and a couple weeks ago the fairway wood failed. The glue failed and the head flew off the shaft into some nasty bush and we cannot find it. I contacted customer service and they haven’t helped out at all, won’t even respond to my email. I’ve sent pictures proving it and nobody there seems to care. I have contacted the club manufacturer and let them know what kind of support this vendor gives to customers. My 12 year old son bought these with his own hard earned money that he saved up on his own and then get defective products that seller won’t stand behind is very upsetting.”
“Paid for rush delivery shoes sat unshipped for 4 days, we left for vacation as their customer service agent was told several times when trying g to resolve this. Came home to email saying shoes delivered but nothing in door step. Not unexpected sitting out for a week. Will have to be a great deal before I shop here ever again”
“The watch you sent did not work, you sent a return label and confirmed you received it back. You never responded after many attempts regarding replacement or refund. You took my money and ran. No issue though as the bank is involved now!”
“Your courier took almost 6 weeks to deliver the product. It was lost and then found in Calgary but there was no urgent to reproves it to me. I had to follow-up daily to get action of the delivery once the product was going.”
“Super horrible help with a driver that broke within the warranty period. I messaged over a week ago and still haven’t heard anything back. No one has done anything even though the way the driver broke clearly shows it wasn’t my fault.”
“Ordered a ladies golf set and it arrived the next day but it was missing a club.
Immediately contacted the company via email as no phone number given. Response via email confirmed receipt of my email
Still waiting for the past 3 days for someone to contact me to resolve the issue .”
