“I attempted several times to communicate with you guys and no response. I didn't get what I ordered and inspite of my request to have someone look into it, no response.”
“Shoe size is inaccurate
Went through the process of exchange to a size 8.5 still too small
I need a size 9, however the shoes have been worn in an attempt to stretch
Very frustrating experience
Not at all satified”
“The product was not as described. The Adidas golf shoes were supposed to be wide, but they were regular fit. Plus, you made me send them back at my cost, even though Just Golf Stuff made the error. I have unsubscribed from you sites. GOOD BYE”
“Ordered balls they were damaged in shipping spent more than a month waiting for them only to have my money partially refunded instead of just sending me a new order”
“I was very disappointed in the 3 pack of Titleist Montauk hats. They aren’t even close to how they look in the picture. For $100 I expected much better quality”
“Avid hat wearer never seen a company put a hat in a bag for shipping, structure is key with a hat, smashed and creased upon arrival be the last order for me.”
“After several emails and several weeks, I finally had to call to get any sort of customer service. Trying to return a pair of shoes for weeks only to be ignored several times. My return has been dropped off. Hopefully it won’t be several weeks to get my money back”
“I am left to feel like a criminal as service department have not resolved my product delivery issue. Just Golf confirm they did not deliver my shorts$112, to my address but someone else on our street.
The courier did not get a signature & I now have no product & have paid $112. This is unresolved since May 12th. Totally disgusted with the process & I have been a loyal supporter of Just Golf & Under Par but now will tell all my friends & members of my golf course to stay clear of this site. I expect full refund!”
“I am disappointed with the service. The snaps for the rain cover of the golf bag do not match together.
I have communicated with them three times. No follow-up on their part.”
“On Order # 91534, 4 items ordered but only one that was in stock and shipped out as the other 3 not in stock and refunded. What is the point of online ordering if you do NOT have the product in stock !!!”
“Poor. Sizing was all off. I reached out about returning the item, was told they wouldn't take it back because of that, and I have to pay for shipping to send this back. Lesson learned”
“Never received order.
Reached out within 5 minutes of ordering (by voicemail and email) to correct an incorrect address and was not helped in time. Never received a phone call back and the rep told me by email to follow up when the package wouldn’t be delivered successfully. But it was left at the incorrect address by the courier without confirmation at the door. Was never replied to after the fact to pursue any type of correction. I understand it was a mistake in the ordering that it used an old address on file for the delivery, but the lack of communication to amend this was unacceptable.
Horrible experience and won’t be buying from you again.”
