“Left handed driver shipped with a right handed driver adapter without anything said about it. When i’ve seen it the return date was passed so they did nothing to correct THEIR error, worst custumer service ive seen in a long time and i will never buy from them again”
“Socks ordered were oversized and undersized. Not as advertised or described. Deceptive marketing!! Very good price…know I know why. They were donated to Goodwill.”
“The product itself was fine. The whole shipment free part was a waste of time. I think Just Golf Stuff shoud reconsider their association with the program.”
“I received an order with wrong specification. I ordered a GBB 5 hybrid with 55 shaft but I received a 65 shaft instead. I call your customer service but the return and exchange process was so long and very inconvenient for me. So I decided to just keep what I received.”
“Sorry to say that the delivery was made to the incorrect address . My address is 70 easy st and the delivery was made to 70 twin tree which is not even close to my area . It was fortunate that my phone number was on the shipping label and the person at that address was gracious enough to call me and allowed me to pick up the parcel .
Disappointing but important for you to know that your delivery service driver was not diligent in their duty and it’s egregious.”
“I had ordered golf shoes to be informed that they were out of stock, a week later. No problems with the refund. I then ordered an other pair that were never delivered. I have send 3 emails to customer support, receiving a confirmation, and haven’t had any follow up. Very poor customer service!!!”
“I learned from my previous purchase of a refurbished electric golf cart, described as in almost new condition. IT turned out to be an used, uncleaned, damaged cart. This experience deters me from buying any refurbished and recycled from this website. There is no place on the website where you can leave a rating of the product - so, I wonder where its posted ratings come from. Furthermore, I now have to do extensive research to verify advertised items, for its authenticity. Overall, the price is good but very extensive caveat emptor.”
“Just 38 days after I purchased my electric golf cart for $499 it went on sale for $399 and you keep sending me emails reminding me. When I asked for some kind of consideration (I would even accept JGS reward points) a representative said NO! NOT A HAPPY GOLFER.”
“We order golf shoes they kept saying they were on there way. I had to reach out to you to see where they were, after 3 weeks. Then you still advertise them.”
“My order was not delivered to my address and the customer support said there’s nothing they can do about it. Escalated further to management it’s been over a month still haven’t heard back! Very disappointing I’ll definitely be taking my business elsewhere!”
“Bought a couple golf shirts. One on sale for $30 - it did't fit. Went through the process to EXCHANGE the shirt not asking for my money back yet was going to be charged over $18 for shipping fees yet the order was free shipping originally. Talked with support and they had no solutions and said thats their policy so now the shirt sits as a waste of money. Never again. Brutal customer service. This review is asking how long it took to get a refund yet I never did receive one...comical.”
“I initially purchased my clubs on order #121963. I received an email for a 5% discount on the clubs. Order canceled by Jonnah Support and was asked to reprocess to apply discount. could not apply the discount. reordered on order # 122015. Received clubs, bag itself has discolouration and excess glue on edge. I sent pics of problem and did not receive any feedback. I also called number on shipping label. Company named underpar left number, details and also sent email with again no response!!!”
“Needed a set of clubs for vacation. Should have been shipped on a Friday.. nope nothing all weekend. Call Monday. They have idea what’s going on. Made it there up most priority to solve. Nothing for 48hrs call back again. Now suddenly it’s back ordered… took 2 days of highest priority to figure that out and still didn’t tell the me had to call back! What a joke. Talked to the same lady several times refusing to admit that we ever even talked RACHEL!! Biggest headache ever. DO NOT RECOMMEND THIS SITE AT ALL. Got the clubs after my vacation was done. Top notch customer service… all the thumbs down.”
