“I did not see or receive any information about a delay or amount of time for shipping, at the time of purchase , for golf clubs on this site . After a week or so of waiting I emailed customer service and was told they ship golf clubs direct from the manufacturer, 2 to 3 week wait time ? I have bought golf clubs from other sites and they are shipped in 3 to 5 business days . I am happy with my purchase but probably will not purchase or refer anyone to JustGolfStuff in future . If a customer downloads the app to track their purchases they are bombarded with emails to buy more stuff .
Also there is no phone number to call for inquiries about purchases anddelays . Emailed inquiries are met with an automated response and are condescending.
No thank you ....”
“Returned golf shoes - too small. Still waiting for refund after two weeks.
Ordered another pair and received a pair of wide shoes. Not mentioned when I ordered.”
“I contacted to say the clubs were being offered from amazon much cheaper and would they consider matching price but i got no responses. I considered returning clubs since i was going to toronto”
“I had my electric caddy shipped to me damaged and had to coordinate everything myself through the manufacturer but justgolfstuff. The manufacturer mentioned they cannot pick the item up from my residence so I had to drive all the way to a business for them to pick it up. After a few days the tires seized and wouldn’t come off the axle so I had to return it again. Product seems ok now but I would never go through all this hassle again.”
“I sent in a review about the shoes I bought recently and asked if I could return them for a lace up pair. I didn’t get a response. They have not been worn.
David
Just noticed the question below about the return process. I didn’t get any direction about how to return the shoes.”
“I was expecting to get a club with an extra stiff shaft but received on with a standard shaft. It was final sale so I can not return or exchange it. I am disappointed that what I thought I was buying and received were different.”
“The item i bought that was described as Ivory looks more like sun damaged. The picture online was not accurate. It's unfortunate because I liked other items I bought but I will never wear this one. Please make sure your online pictures are more accurate.”
“I purchased a couple of items using the Promo code CYBER20 code which was supposed to get me a $10 gift card. The gift was to be received the week of Jan 6, 2025. I have not received this $10 promotion which is rather disappointing. Derek”
“I placed a call two weeks ago for a technician. The technician called me it was a Friday, he confirmed that he will call me back on the monday. No news now for two weeks. I will have to send e-mail and call. My question was regarding the battery.”
“The scort I ordered is lovely but too short, I believed I could exchange it for a larger size, but your return policy is way too complex. So now I feel that the scort is mine to keep,like it or not !”
