“Ordering system is faulty, tried to add 5wood to cart and didn't realize until afterwards that 3 wood was actually added to cart.
I should have done due diligence and reviewed order before submitting.”
“Bought 4 items and a week later the price dropped $20 on 1 item, and $10on the other item. I emailed in my.request for a refund of the difference (expecting $30 credit) and finally got a reply to say in good faith you could honour a refund. NO! you approved a refund for $5.50?!!!! Sorry, not a great customer experience I was expecting.”
“I received things as ordered except again 3 LEFT hand golf gloves: I play left handed golf which requires RIGHT hand gloves... This is the second time it happens... I doubt I will order again from you...”
“I sent 4 emails stating that the ratchet on the white belt didn’t work and was broken. That was before Christmas. Didn’t get a reply until the beginning of January around the 10th. Poor customer service as far as I’m concerned.”
“ordered two golf shorts...chose the size from previous shorts order from JGS. When new shorts came in they were too big. When trying to exchange I was charged to exchange. When I tried to find out why I was charged it took numerous emails before a response...will not be buying anymore from JGS...rather buy from companies that have a no charge exchange policy”
“Taylormade Golf Balls were in excellent condition however the Callaway Golf Balls are in extremely poor condition. I guess you could say my review should be broken down into two sections: Taylormade Golf Balls Very Good, Callaway Golf Balls Very Poor.”
“Did not receive what I ordered.
Ordered 36 Titleist and 36 Callaway. Received 2 x 36 Titleist. There was a price difference between the balls and was charged the correct amount but got only the less expensive items!
I sent an email to advise but did not get a response.
Not overly satisfied with the service.
Have not used the product yet so can not comment on the performance.”
“It took 6 weeks to get my order and many unresponsive emails. They apparently shipped out my order without out a street name on the order. Then I called emailed several times and eventually I received my order. I ordered on May 20th received July10th. Not very good”
“Great shipping and communication but the pants fit sloppy. I usually wear underarmour pants and they fit perfect every time so when these came on sale I thought I would try them out. Sloppy poor fit like an early 90’s suit pant. Won’t buy again but still happy with “Just golf stuff” just not the Nike pant.
True to size at waist just sloppy around the legs”
Hi Garry,
Thank you for your review. I am so sorry to hear you had a frustrating experience, but I appreciate you bringing this to my attention. I have notified our team and one of our customer service agents will be in touch with you.
Thank you kindly.
