“Did not receive what I ordered.
Ordered 36 Titleist and 36 Callaway. Received 2 x 36 Titleist. There was a price difference between the balls and was charged the correct amount but got only the less expensive items!
I sent an email to advise but did not get a response.
Not overly satisfied with the service.
Have not used the product yet so can not comment on the performance.”
“It took 6 weeks to get my order and many unresponsive emails. They apparently shipped out my order without out a street name on the order. Then I called emailed several times and eventually I received my order. I ordered on May 20th received July10th. Not very good”
“Great shipping and communication but the pants fit sloppy. I usually wear underarmour pants and they fit perfect every time so when these came on sale I thought I would try them out. Sloppy poor fit like an early 90’s suit pant. Won’t buy again but still happy with “Just golf stuff” just not the Nike pant.
True to size at waist just sloppy around the legs”
Hi Garry,
Thank you for your review. I am so sorry to hear you had a frustrating experience, but I appreciate you bringing this to my attention. I have notified our team and one of our customer service agents will be in touch with you.
Thank you kindly.
“Any time you contact customer support you never get a reply, often it would take 3 or 4 emails before someone would reply, it could be 4 or 5 days before you get a response and sometimes no reply at all..Dont have an issue with the products just the poor response time.”
“Quick delivery and as described, but the return policy is not forgiving. The shirt didn’t fit, but it would cost me as much to return it as it did to purchase it, so I am left with an ill-fitting shirt that I will use as a gift. I will not be purchasing clothes from this site for this reason.”
“I give a shoutout and fives starts to my customer service rep Aidan, once I finally got a hold of him. But my emails to customer service went a long time without any response from anyone. So I had to call customer service to finally get ahold of a rep. Once connected with Aidan, problems were solved very quickly.”
“Re: Team Logo sets I ordered. Not happy at all. The description said it had 3 logo golf balls but it only had one. False advertising. I have voiced my concern before and a lady named Jill said she would deal with it. I then received an email stating she had shipped out something but it never arrived.
Dave Chanda.”
Hi Dave,
Thank you for your review. I am so sorry to hear you had a frustrating experience, but I really appreciate you bringing this to my attention. We are always looking for ways to improve our customer service.
Thank you kindly.
“The first order I got was the wrong item and had to be exchanged. The exchange went well.
I am now trying to arrange a return and after several calls and emails, I have still not been in contact with anyone.”
