“I was very disappointed in the 3 pack of Titleist Montauk hats. They aren’t even close to how they look in the picture. For $100 I expected much better quality”
“Avid hat wearer never seen a company put a hat in a bag for shipping, structure is key with a hat, smashed and creased upon arrival be the last order for me.”
“After several emails and several weeks, I finally had to call to get any sort of customer service. Trying to return a pair of shoes for weeks only to be ignored several times. My return has been dropped off. Hopefully it won’t be several weeks to get my money back”
“I am left to feel like a criminal as service department have not resolved my product delivery issue. Just Golf confirm they did not deliver my shorts$112, to my address but someone else on our street.
The courier did not get a signature & I now have no product & have paid $112. This is unresolved since May 12th. Totally disgusted with the process & I have been a loyal supporter of Just Golf & Under Par but now will tell all my friends & members of my golf course to stay clear of this site. I expect full refund!”
“I am disappointed with the service. The snaps for the rain cover of the golf bag do not match together.
I have communicated with them three times. No follow-up on their part.”
“On Order # 91534, 4 items ordered but only one that was in stock and shipped out as the other 3 not in stock and refunded. What is the point of online ordering if you do NOT have the product in stock !!!”
“Poor. Sizing was all off. I reached out about returning the item, was told they wouldn't take it back because of that, and I have to pay for shipping to send this back. Lesson learned”
“Never received order.
Reached out within 5 minutes of ordering (by voicemail and email) to correct an incorrect address and was not helped in time. Never received a phone call back and the rep told me by email to follow up when the package wouldn’t be delivered successfully. But it was left at the incorrect address by the courier without confirmation at the door. Was never replied to after the fact to pursue any type of correction. I understand it was a mistake in the ordering that it used an old address on file for the delivery, but the lack of communication to amend this was unacceptable.
Horrible experience and won’t be buying from you again.”
“I’ve placed an order and was cancelled by the courier. Just Golf Stuff did not provide the courier their address for pickup and I did not get 1. A refund, 2. Email indicating of this issue, 3. I’ve called and used email asking for a status, and 4. My items have not been delivered. I still have not heard back. The courier I’ve called does not know what’s going on with receiving an address to pick up the merchandise for delivery. Just Golf Stuff ripped me off of over $120. Buyer beware! Scam alert!”
Hi Mike,
Your package is showing as "delivered" via tracking on our end. Can you please email service@justgolfstuff.com, so we can look into this further. Thanks!
“Very poor service, I won’t recommend to anyone. I originally purchased a pants along with other items. I received all of the items in the order except for the pants. After calling and emailing customer service several times I eventually asked for a refund for the pants because they were not able to get a response from their vendor, I also had to make several calls to get my refund.
I really wanted the pants because it was a good price so I repurchased the item after receiving my refund. A few days after placing the order I received a ship notification. Three weeks later the item was never picked up by the courier. After emailing customer service for the past few weeks again I requested a refund for the same item because their vendor wasn’t responding to enquires.
That’s it. I will never purchase anything from these guys again.”
“Not a quality bag !! My expensive clubs were banging against each other all day. Totally unsatisfied but I used it once !!
It's in the closet where it will remain !!!”
“We tried to buy the 3 for $35 but only got one. Three times I have tried to get this changed but the only reply I got to my first enquire was that I could send the one towel back. I have tried again but have not received any response.”
“I bought a few items. One of them was a golf shirt that was not the colour that was in the photo. I wrote three times about how to exchange it and got no reply. I am very dissatisfied with your service and intend to never buy from you again.”
