“On the comformation email. It said 2-3 working days. It took a week to come. Had no email saying it would be longer, i had to chase up progress on the bike. To which i had the option to pay next day delivery to receive the bike on the saturday as i wanted it for sunday. I had an email off them on the saturday morning saying dhl have let them down and that they are having trouble with them at the min. (So why use a delivery company that are leting you down???) the only poistive thing about it they refunded my money for the next day delivery”
Very sorry but as yes the TNT driver in our area has just recently left this has been causing us some issues due to agency drivers and to compound this they failed to carry out a Saturday delivery for you which we specifically requested. We are now looking into an alternative courier.
I would have thought the amazing deal you have on a great bike we took the time to fully inspect and carefully repackage would be some sort of positive for you.
Adam.
