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justanswer.co.uk Reviews

1.2 Rating 225 Reviews
4 %
of reviewers recommend justanswer.co.uk
Company Reviews Questions Metrics
1.2
Based on 225 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Returns

Customer Service

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How quickly does Justanswer.co.uk resolve customer queries?
Helpful Report
(1 year ago)
Greater than 60% of reviewers feedback is Justanswer.co.uk resolves customer queries within an hour.
Helpful Report
(1 year ago)
C-

Customer Service - Average

58.14%
Industry Average
“ I asked a quick question about a technical issue. Sketchy answer that was unsatisfactory. A few days later they took £35 out of my bank account. I certainly do not need this service and did not authorise the subscription. I thought I was paying the £1 they requested for the ‘trial’. ”
- Gwynneth Hewetson
“ States £5 for a question...then takes £50 for membership. Read the small print. Customer service no chance of getting money back. ”
- Anonymous
“ I only wanted to use it as an one-off service. ”
- Paolo
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