Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received as pomised and found it to be rated 3. The cap will not be kept on if not held.”

Helpful Report

Posted 2 years ago

Hi Eartha, It’s so nice of you to leave a positive review. I’m glad to hear that you received your order on time. Please email us regarding your item so we could assist you properly. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“It was quick and easy”

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Posted 2 years ago

Hi Anthony, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Easy website to navigate, had what I wanted in stock. Fast shipping and discrete. I was disappointed in the "Surprise" gift that I purchased; cost too much for something I will never use or want.”

Helpful Report

Posted 2 years ago

Hello Al, Thank you for taking the time to send us your feedback. I'm glad to hear that you got the chance to experience our fast and discreet shipping. We want to assure you that we provide the best shopping experience here at Mindful, so I’ve gone ahead and sent you a direct message to address your concern about one of your items. Warmest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Customer service was exceptionally helpful”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your feedback. I am very sorry to hear that you have not received any response from us. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Great - fast service!”

Helpful Report

Posted 2 years ago

Hello Lee, Thank you for your time in sending us your kind review. I'm glad to hear that you received your order quickly. We strive to serve our customers with the best quality products and services here at Mindful. Feel free to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Wonderful product! My wife loves it! Really spiced up our sex life!”

Helpful Report

Posted 2 years ago

Hi there, It's so nice of you to leave a great review. We are delighted to know that your wife is satisfied with her new toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Great stuff”

Helpful Report

Posted 2 years ago

Hello John, Thank you for taking the time to send us your kind review. Mindful offers the best quality products and services, so I am happy to know that you're satisfied with your purchase. :) If you have any questions or concerns, please do not hesitate to reach out to us. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“I ordered it first time and the item I ordered was not working. So they help me get it replaced or full refund. They have great customer service and I am amazed how quickly they respond and follow up when I receive my product and was concerned with my satisfaction. Thank you”

Helpful Report

Posted 2 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that we are able to assist you with your order. Rest assured that we will continue to provide you with amazing customer service. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Excellent products.”

Helpful Report

Posted 2 years ago

Hello there, Thank you for taking the time to share your review. I am glad to know that you are pleased with our items. It is our priority to make online shopping efficient for you. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Fast shipping and exactly what I ordered.”

Helpful Report

Posted 2 years ago

Hi Lorilei, Thank you for sharing your awesome review. I am pleased to know that you are loving your purchase and that it arrived promptly. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Amazing fun!”

Helpful Report

Posted 2 years ago

Hi Steven, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“You can find All the things You need 👍”

Helpful Report

Posted 2 years ago

Hi Adrienne, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“My girl is very happy so I’m happy 😀”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your gracious review. I am pleased to learn that you are delighted with your new toy. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Great shop " I Love it" Super Fast delivery”

Helpful Report

Posted 2 years ago

Hi Prince, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Quick response to email questions!”

Helpful Report

Posted 2 years ago

Hello Darell, We appreciate your time in sending us your kind review. I’m glad that you got the chance to experience our service. Rest assured that we will continue to provide the best quality products and world class customer service here at Mindful. :) Please do not hesitate to reach out to us for any inquiries and concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Absolutely wonderful!”

Helpful Report

Posted 2 years ago

Hi Jimmy, Thanks for leaving an honest review. We are thrilled to know that you are satisfied with your order. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I was happy with my purchase and definitely will order again”

Helpful Report

Posted 2 years ago

Hi Bryan, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“OUTSTANDING GLAD I FOUND TEH ON LINE”

Helpful Report

Posted 2 years ago

Hi Nick, Thank you for taking the time to send us your kind review. I’m delighted to know that you’re happy with the product you’ve purchased from our website. Mindful will definitely continue to offer a wide range of quality products. Please do not hesitate to let us know if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Good company. Gave me a gift card when my product did not work.”

Helpful Report

Posted 2 years ago

Hello Sherry, Thank you for sending us your kind review. I’m glad to hear that we were able to resolve your concern about the product that you have purchased. Our team is always here to help and can fix any issues with your purchase. If you ever have any questions or concerns, please do not hesitate to reach out. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Everyone I have been in contact with there have been very helpful. Very nice people. The descriptions of the items is good and I love how discrete everything is as well.”

Helpful Report

Posted 2 years ago

Hello Sara, Thank you for such wonderful feedback! Our goal is to provide a world class customer service while offering the best quality products here at Mindful, so I’m delighted to know that you’re happy with your overall shopping experience with us. Please do not hesitate to let us know if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews