Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I ordered did not work. The start button was broken. Not sure why I would ever order from this service again.”

Helpful Report

Posted 2 years ago

Hi William, Thank you for sending us your feedback. I’m very sorry to hear that your item didn’t work. I have gone ahead and sent you a direct message so we can get this resolved asap. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Not impressed”

Helpful Report

Posted 2 years ago

Hello there, Thank you for taking the time to send us your feedback. I’m very sorry to hear that you’re not satisfied with the item you’ve purchased. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“It doesn’t work”

Helpful Report

Posted 2 years ago

Hi Kerry, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“It doesn’t work. I put batteries in and nothing! Compared to the California Exotic novelities I purchased previously, the devise from Mindful is cheap plastic.”

Helpful Report

Posted 2 years ago

Hello Bel, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not working as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Won’t ever do that again by what I got for 100$Mystery box I wouldn’t recommend anybody to get this.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to send us your feedback. I am very sorry to hear that you are not happy with the items from the Mystery Bundle. I have gone ahead and sent you a direct message to address your concern. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“I ordered 2 items from you. a month ago and three weeks and have got nothing..I feel like I have been scamed!”

Helpful Report

Posted 2 years ago

Hi Phil, Thank you for posting an honest feedback. I am very sorry to hear that you have not recieved your order yet. I’ve gone ahead and sent you a direct message so we can come up wit a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“I order two items and only one arrived!”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for posting your honest feedback. I am very sorry to hear that you thought you ordered 2 items. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I returned your product but you didn't refund as promised.”

Helpful Report

Posted 2 years ago

Hi Joseph, Thank you for posting your honest feedback. I am very sorry to hear that you have not received your refund. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“No thanks”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear that you seemed unsatisfied with your purchase. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I never got my product please refund me immediately.”

Helpful Report

Posted 2 years ago

Hi Tara, Thank you for posting your feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Pkg was not discreetful , items were listed on pkg”

Helpful Report

Posted 2 years ago

Hello Perry, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not delivered and packed as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Product came damaged. It was shipped in an envelope, box was crushed. This is why they want you to purchase the extra insurance, which I did not. I do not expect to receive damaged goods to begin with after spending $64 on a single item. This site is expensive compared to others. I have already purchased items from a different site and will never use Mindful again.”

Helpful Report

Posted 2 years ago

Hi Rene, Thank you for posting an honest feedback. I am very sorry to hear that your new toy arrived damaged. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“3 didn't work, very very unhappy customer, want give you No Number 10.Number0.Merry Christmas ⛄, not for me.”

Helpful Report

Posted 2 years ago

“It did not work at all. Put brand new batteries in and would not turn on. Thank goodness I did not pay full price. Not worth sending back!!!!”

Helpful Report

Posted 2 years ago

Hello Paulette, Thank you for sending us your feedback about your recent purchase. I am very sorry to hear that the item you received didn’t work. I have sent a direct message to get this resolved asap. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Well , I made a purchase at the beginning of the month and one attempt was made to deliver the item. Which supposedly failed. Which is a first because FedEx, USPS and the US Mail have never had a problem. So I guess I should be expecting a refund!”

Helpful Report

Posted 2 years ago

Hi James, Thank you for posting your honest feedback. I am very sorry to hear that you still have not received your order. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Product doesn't work”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“there is no way to reach you. the phone is n e v e r answered, and you never get a responses to any emails sent to you. the only thing you do is badger me with email sales. i will not be dealing with you again.”

Helpful Report

Posted 2 years ago

Hello Conrad, Thank you for taking the time to send us a review. I am very sorry to hear that you weren’t able to reach us. We’d be happy to help you resolve any issues you may have with your order or our products. I have gone ahead and sent you a direct message to personally assist you with your concern. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The penguin doesn’t charge”

Helpful Report

Posted 2 years ago

Hello Julie, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Still haven't received my product two weeks later and no follow up to my complaint.”

Helpful Report

Posted 2 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to hear about the delay in your purchase. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear that you still haven't received your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“My product does not work.”

Helpful Report

Posted 2 years ago

Hi Heather, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews