Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from you and paid for next day delivery and you kept my money and I didn't get it next day got it four days later and it's only one of three items that I ordered.”

Helpful Report

Posted 3 years ago

Hi Kim, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I ordered a couples toy and am very disappointed with it. The device “twists” and quits working.”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I have sent several emails to find out why the order has not been delivered. Got one response saying that I had to contact USPS. WRONG! Due to lack of response, I’ve requested a full refund! That is not how you treat a customer!”

Helpful Report

Posted 3 years ago

Hi Bruce, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Not a fan. Basically just another bullet one setting and not worth the $ imo”

Helpful Report

Posted 3 years ago

Hi Roger, Thank you for posting your honest feedback. I am very sorry to hear that you seemed unsatisfied with your purchase. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“It didn’t work”

Helpful Report

Posted 3 years ago

Hi there, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not functioning as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“I want to return this as soon as I’m not sick.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn that you are not happy with your new item. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“The product received was not powerful enough to allow for sexual satisfaction.”

Helpful Report

Posted 3 years ago

Hi Evelyn, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I have had the product for less than 6 weeks and it doesn’t work anymore. Very disappointed”

Helpful Report

Posted 3 years ago

Hi Bethany, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I got the wrong product.”

Helpful Report

Posted 3 years ago

Hi Eddie, Thank you for posting your honest feedback. I am very sorry to hear that you have received a different item. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“The toy was small and flimsy. Very poor quality for the money!!”

Helpful Report

Posted 3 years ago

Hello Miles, Thank you for taking the time to send us your feedback. I'm sorry to hear that you're not satisfied with your purchase. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Not to happy with it as its too hard, i thought its made of rubber. It should have a part that wont vibrate, its not too comfortable holding it due to the strong vibration”

Helpful Report

Posted 3 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn that you are not happy with your purchase. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 3 years ago

“ordered 2 items and only received 1. had to bring this to the attention of customer service. was then told sorry, we forgot to send you tracking notification. Poor”

Helpful Report

Posted 3 years ago

Hi Barry, Thank you for taking the time to send us your feedback. I'm sorry to hear that you're not satisfied with your shopping experience with us. I have gone ahead and sent a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Dont fit, and no response on a call to you, so better just go to a local store to buy items, than you can at least see what you r buying”

Helpful Report

Posted 3 years ago

Hello there, Thank you for posting an honest feedback. I am very sorry to hear that you’re not satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Product didn't work. Had to take it out of the package of course but will only get 50% refund. Huge rip off.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“One product can in a crushed and broken box, one the batteries required were so small I still have not found, the last one does not turn off unless I used a back off pen. Will not any of your products again”

Helpful Report

Posted 3 years ago

Hi Trish, Thank you for posting honest feedback. I am very sorry to hear that one of your products came crushed. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“The vibrations in the handle make it too uncomfortable to hold so not useable”

Helpful Report

Posted 3 years ago

Hi Elizabeth, Thank you for posting your honest feedback. I am very sorry to hear that you seem unsatisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I have not received my package I have not heard from anyone Not sure where this thing is I JUST WANT MY MONEY BACK I AM VERY ANGRY”

Helpful Report

Posted 3 years ago

Hello Terry, Thank you for taking the time to leave a review. I am very sorry to hear that your order has not arrived yet. I have gone ahead and sent a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“unable to return unopened package was offered 50%store credit but no code for that either. was told covid caused no returns possible can you say amazon?”

Helpful Report

Posted 3 years ago

Hi Bruce, Thank you for posting honest feedback. I am very sorry to hear that. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“It doesn't work waste of money”

Helpful Report

Posted 3 years ago

Hi Beverly, Thank you for leaving your feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I am very dissatisfied with your site, I made a 46 dollar order and never received my item.”

Helpful Report

Posted 3 years ago

Mindful is rated 4.0 based on 2,396 reviews