Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instructions are written in very small print and you can’t seem to print it larger or without printing all the other languages. We had difficulty getting the device to work correctly. Not very pleased. It’s okay.”

Helpful Report

Posted 2 years ago

Hello Lynn, Thank you for sending us your review. I’m very sorry to hear that you’re having trouble with the user manual. I have gone ahead and sent you a direct message to help you with your device. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The items purchased from Mindful were acceptable.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting honest feedback. I am very sorry to hear that you are not satisfied with your purchase from us. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Thank you for the product which is a gift for my wife. The product appears to be sturdy and life like, I think that she will enjoy the item purchased.”

Helpful Report

Posted 2 years ago

Hello Rick, We appreciate your time in sending us your kind review. Mindful offers a wide range of quality products and I'm delighted to know that you found a great gift for your wife! Please do not hesitate to contact us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“It is ok, but not what I expected.”

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Posted 2 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear that you don't seem to be satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“My first product I ordered didn’t work so the company gave me a credit for a new product. That one was better. Thank you!”

Helpful Report

Posted 2 years ago

Hi Ethel, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Every time I order something I do the $6 random surprise thing but it's never been anything too interesting. It's advertised like it could be anywhere from a $5 item to a $100 item... In my 3 or 4 purchases they were all the $5 range. Silly to complain about and I'll definitely do it next time, I'm just wanting something cool!”

Helpful Report

Posted 2 years ago

Hi Nathan, Thank you for taking the time to send us your feedback. Customer satisfaction is important to us and I’m very sorry to hear that you’re not satisfied with the Mystery Item you received. I have gone ahead and sent you a direct message to address your concern. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The product is not as good as I thought it would be! There is little to no suction! Disappointing!”

Helpful Report

Posted 2 years ago

Hello Jennifer, Thank you for sending us your feedback about the product you’ve purchased. I’m very sorry to hear that you’re not satisfied with your new toy. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Too long for delivery”

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Posted 2 years ago

Hi Charles, Thank you for posting your honest feedback. I am very sorry to hear that you have not received your package on time. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“The silver bullet's description said it was the highest power, but I can't get it to go higher than a certain amount. It is not powerful.”

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Posted 2 years ago

Hi Susan, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“So far not able to find just the right spot. Will keep trying.”

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Posted 2 years ago

Hi Patricia, Thank you for posting your honest feedback. I am very sorry to hear that you seemed unsatisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Item sent is defective”

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Posted 2 years ago

Hello there, Thank you for taking the time to send us your feedback. I’m very sorry to hear that the item you received was defective. I’ve sent a direct message to get this resolved asap. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Loved the lube. The penguin isn't very strong - really don't like. The mystery gift is for a him of which I don't have right now.it because of the lube I gave 3 stars.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you are not completely satisfied with the items you received. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up wit a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“My package still hasn’t arrived after almost 3 weeks.”

Helpful Report

Posted 2 years ago

Hi Keyla, Thank you for posting a feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Products I ordered were fine. But the $6 "surprise" item was a huge disappointment-- promoted as being an item "up to $100" in value-- I was expecting something at least worth more than, you know, $6. Got "sexy dice"-- dice with suggestions for sex play written on them. The kind of cheap plastic novelty item I don't expect to pay more than a couple of bucks for, if I buy them at all. K'mon, folks, you can do better than that!”

Helpful Report

Posted 2 years ago

Hi there, We appreciate your time in sending us your feedback. I’m sorry to hear that you’re not satisfied with the product from your Mystery Item. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“it was ok was expecting more from it but overall it gets the job done”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“The products were alright just not exactly what I was looking”

Helpful Report

Posted 2 years ago

Hi Audrey, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Not enough power sorry”

Helpful Report

Posted 2 years ago

Hi Rosetta, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not completely satisfied with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Not as effective as expected”

Helpful Report

Posted 2 years ago

Hi Rachel, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Good product but you guys bug.. to many emails.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear about the inconvenience. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Wasn't what I thought it would be , different from your picture . Threw it in the trash .”

Helpful Report

Posted 2 years ago

Hello Thomas, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews