"\ud83d\udea8 Consumer Warning: JustMyLook.co.uk \ud83d\udea8\r\n\r\nI want to alert fellow shoppers about my unacceptable experience with JustMyLook:\r\n\r\nMy order was delayed by over a week.\r\n\r\nWhen the parcel finally arrived, it was damaged and incomplete.\r\n\r\nThe ROM&ND Better Than Palette 08 Peach Dahlia Garden (which I paid for in full) was missing.\r\n\r\nI provided photographs as requested and formally requested a refund.\r\n\r\nInstead of complying with their legal obligation under the Consumer Rights Act 2015, JustMyLook offered me only a 10% discount on a future order \u2013 which is wholly inadequate.\r\n\r\nSince then, I have been repeatedly ignored or asked for the same information I already supplied.\r\n\r\n\ud83d\udc49 Retailers are legally responsible for ensuring goods are delivered in full, not the courier.\r\n\ud83d\udc49 If an item is not supplied, the consumer is entitled to a full refund \u2013 no excuses.\r\n\r\nThis is now being escalated to Trading Standards, Citizens Advice, and my payment provider for recovery. In the meantime, I am sharing my experience publicly to warn others about JustMyLook\u2019s practices.\r\n\r\nI strongly urge anyone considering shopping with them to be aware of these risks.\r\n\r\n#ConsumerRights #CustomerServiceFail #JustMyLook"