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Just Sunnies Reviews

4.9 Rating 728 Reviews
96 %
of reviewers recommend Just Sunnies
4.9
Based on 728 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Easy to purchase and delivery was quick. The sunglasses were top quality.
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Posted 9 months ago
Very fast delivery and as always love spotters sunglasses.
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Posted 9 months ago
Got my order very quick, but i had to return and exchange my sunglass for another colour. Emma is the one who help me shes so quick, and even took actual photos of the item so i can decide the right colour. Thank you so much Emma all the best!
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Posted 9 months ago
Outstanding Customer Service!!! I entered the incorrect email address on my order & sent an . Emma responded promptly & replied advising she was able to add the order to my correct email & that it would be dispatched that day. Thanks Emma I really appreciate your amazing img service.
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Posted 9 months ago
Hi Alison, Thank you so much for sharing this review! So happy to hear you were pleased with your experience.
Posted 9 months ago
So easy to find what you need.
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Posted 9 months ago
The sunglasses arrived very quickly beautifully packaged and presented. I was very impressed
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Posted 9 months ago
Very epic :D
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Posted 9 months ago
Friendly very helpful and accommodating
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Posted 9 months ago
I had the best customer service experience with Just Sunnies! This company was the only place I could find the sunglasses I wanted- nowhere else could ship to NZ for a reasonable price. Unfortunately I originally received the wrong product, however I got in touch with Customer Service and the issue was promptly resolved! I spoke to Emma, who was genuinely incredible, and it was so lovely to be able to speak to a real person in real time. She was so kind & understanding, and didn’t make me feel annoying for requesting an exchange (which is a huge win for someone with anxiety like myself!). 10/10, I’ll definitely be recommending this company and their service :)
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Posted 9 months ago
Hi Sahara, Thank you for taking the time to share such a lovely review! We are so happy to hear that the matter was promptly resolved for you with Emma's help. We will ensure this feedback is passed on, enjoy your sunglasses and we hope to see you back again :)
Posted 9 months ago
Probably the best customer service I've had for a very long time. The girls were wonderful, helpful and understanding. The product was great as well.
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Posted 9 months ago
The website made it easy and stress-free to place an order. The customer service team deserves special mention for being incredibly responsive and efficient. Their commitment to excellence truly enhanced the entire experience and the delivery was impressively fast.
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Posted 9 months ago
Hi Siobhán, Thank you so much for this wonderful review. We are pleased to hear about your experience and hope you love your new sunglasses!
Posted 9 months ago
Well priced, quick delivery, thankyou 😊
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Posted 9 months ago
Really very good as I was kept updated and delivery was very quick too. Overall really happy with the whole experience.
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Posted 9 months ago
Thank you for your review, Natalie. We hope you love your new sunglasses!
Posted 9 months ago
Well laid out website and easy to find the dummies I was looking for. Also I was able to make the purchase from abroad and have them delivered in Australia. Delivery was as expected and on time. Great service.
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Posted 9 months ago
Hi Miranda, Thank you for your kind words! We are glad to hear everything went well with your purchase.
Posted 9 months ago
Emma was amazingly fast and accurate in response to a customer service request. Highly recommended thanks alot for help.
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Posted 9 months ago
Great service very quick and effective customer service representative thanks alot highly recommend
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Posted 9 months ago
Seamless purchase, excellent communication.
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Posted 9 months ago
It was so good to browse and choose the sunnies...They arrived yesterday and I love them. !! Thank you.
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Posted 9 months ago
Quick postage even during the storms in QLD. Well done
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Posted 9 months ago
I ordered the wrong sunglasses initially. Customer service (Emma) was absolutely outstanding. Emma aaisted me in every way. Love my new sunnies.
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Posted 9 months ago
Just Sunnies is rated 4.9 based on 728 reviews