Login
Start Free Trial Are you a business?? Click Here

Just Sunnies Reviews

4.9 Rating 356 Reviews
97 %
of reviewers recommend Just Sunnies
4.9
Based on 356 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Write Your review

It was easy and OK
Helpful Report
Posted 1 month ago
Hi Rodney, Thank you for your feedback. We're glad to hear that your experience was easy, but we strive for a higher level of satisfaction. If you have any specific concerns or suggestions on how we could improve, we’d love to hear from you. Feel free to reach out to our team at support@justsunnies.com.au. We appreciate your input! Best, The Just Sunnies Team
Posted 1 month ago
I purchased my glasses online for a click & collect, expecting to receive an email & just go & collect. Not the case after many phone calls by myself & a lot of to & fro, I had to drive to the distribution centre in Burleigh, instead of the original retail outlet in Tweed, where I was meant to collect. It all just seemed very unorganised !!
Helpful Report
Posted 8 months ago
Hi Jane, Thank you for taking the time to leave a review. We sincerely apologise this was your experience with our click-and-collect service. Unfortunately, we were experiencing an outage with our warehouse system around the day of your order. This caused a delay with some orders being available for click and collect. Our team will email you early next week to provide a discount to use towards your next purchase to apologise for the inconvenience caused. If we can be of further assistance please don’t hesitate to reach out via phone or email.
Posted 8 months ago
Just Sunnies is rated 4.9 based on 356 reviews