Just Sunnies Reviews

Name: Just Sunnies
Address: 1/62 Township Drive, Burleigh Heads, Queensland
Rating: 4.85

4.9 Rating 358 Reviews

97 %

of reviewers recommend Just Sunnies

4.9

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Just Sunnies 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Site was super easy to navsgate”

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Posted 4 days ago

Hi Marie, Thanks for your great feedback! We're so happy to hear that you found our site easy to navigate. We always strive to make your shopping experience as seamless as possible. Warm regards, Team Just Sunnies

Posted 3 days ago

“lack of tracking info”

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Posted 1 week ago

“Good and user friendly. Assistance team is very professional. Nice people all around.”

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Posted 1 week ago

“Very efficient”

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Posted 1 week ago

“Browsing and ordering experience was fine but overall experience after seeing the scratches on the lenses made me doubt the authenticity of this website.”

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Posted 3 weeks ago

“Above average”

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Posted 1 month ago

Thank you for taking the time to leave your review. We’re sorry to hear that your experience was just above average — your feedback is important to us, and we’re always looking for ways to improve. If you're open to sharing more about your experience, we’d love to hear from you. Please feel free to reach out to our customer support team at support@justsunnies.com.au. Kind regards The Just Sunnies Team

Posted 1 month ago

“great apir of sunnies”

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Posted 1 month ago

“Greta service and super fast shipping!”

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Posted 1 month ago

“Site could be a bit more user friendly for those using it on their mobile. I’ve seen other websites offer a virtual ‘try them on’ maybe this could be an option in future.”

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Posted 1 month ago

“Great price fast delivery”

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Posted 1 month ago

“All good with the purchase and the item arrived quick and safe.”

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Posted 2 months ago

“Easy to order and arrived as scheduled.”

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Posted 2 months ago

“Team were very helpful, and express post was.. express. Great experience.”

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Posted 2 months ago

“Good all round site.”

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Posted 2 months ago

“slow postage”

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Posted 2 months ago

Hi Alessia, Thank you for taking the time to leave your review. We’re so sorry to hear that your order took longer than expected to arrive. After reviewing your order, we can see that standard shipping was selected. For future reference, we do offer an express shipping option, which typically delivers within 1–2 business days, depending on your location within Australia. If you experience any further issues, please don’t hesitate to reach out to our customer support team at support@justsunnies.com.au — they’re always happy to help. The Just Sunnies Team

Posted 2 months ago

“Received my sunglasses just over 10 days from ordering. They were nice, a little tight, however, disappointed they came in a soft case and not the hard case, which I was expecting.”

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Posted 4 months ago

“Good, smooth”

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Posted 6 months ago

“Great glasses perfect for my round face love them.”

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Posted 7 months ago

“Great communication and remedied an out of stock issue very quickly and painlessly”

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Posted 7 months ago

“Was a bit worried ordering sunnies online- but The team at Just Sunnies have fantastic customer service. Emma and her colleagues kept me updated as to a delay with one pair and then organised to split the order up so I could get the others prior. The only reason for 4 stars is because one pair seem so different to how they looked online (but that’s not really their fault). Emma was super prompt replying to my return request and made sure to remind me that I could drop them back in to the warehouse rather than post.”

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Posted 8 months ago

Just Sunnies is rated 4.9 based on 358 reviews