Just Sunnies Reviews

Name: Just Sunnies
Address: 1/62 Township Drive, Burleigh Heads, Queensland
Rating: 4.85

4.9 Rating 346 Reviews

97 %

of reviewers recommend Just Sunnies

4.9

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Just Sunnies 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All good. Arrived quick and packaged well.”

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Posted 2 months ago

“The site was very easy to purchase, the order also came very fast!”

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Posted 2 months ago

“Probably the best service online ever.”

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Posted 2 months ago

“Easy to purchase and delivery was quick. The sunglasses were top quality.”

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Posted 2 months ago

“slow postage”

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Posted 2 months ago

Hi Alessia, Thank you for taking the time to leave your review. We’re so sorry to hear that your order took longer than expected to arrive. After reviewing your order, we can see that standard shipping was selected. For future reference, we do offer an express shipping option, which typically delivers within 1–2 business days, depending on your location within Australia. If you experience any further issues, please don’t hesitate to reach out to our customer support team at support@justsunnies.com.au — they’re always happy to help. The Just Sunnies Team

Posted 2 months ago

“Very fast delivery and as always love spotters sunglasses.”

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Posted 2 months ago

“Got my order very quick, but i had to return and exchange my sunglass for another colour. Emma is the one who help me shes so quick, and even took actual photos of the item so i can decide the right colour. Thank you so much Emma all the best!”

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Posted 2 months ago

“Outstanding Customer Service!!! I entered the incorrect email address on my order & sent an . Emma responded promptly & replied advising she was able to add the order to my correct email & that it would be dispatched that day. Thanks Emma I really appreciate your amazing img service.”

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Posted 2 months ago

Hi Alison, Thank you so much for sharing this review! So happy to hear you were pleased with your experience.

Posted 2 months ago

“So easy to find what you need.”

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Posted 2 months ago

“The sunglasses arrived very quickly beautifully packaged and presented. I was very impressed”

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Posted 2 months ago

“How can I leave a review if I haven’t received my order!!!!!”

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Posted 2 months ago

Hi Nanette, Sorry to hear you haven’t yet received your order. I’ve had a look into this for you and can see that your order was shipped the same day it was placed and has been awaiting collection at your local Australia Post. Orders are held at the LPO for 10 days, and after this time, they are returned to sender. Once your order arrives back to us, we’ll be in touch to assist with arranging a reshipment for you. If you have any questions in the meantime, please don’t hesitate to reach out to our team via email at support@justsunnies.com.au or give us a call on 07 5535 0994.

Posted 2 months ago

“Very epic :D”

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Posted 2 months ago

“Friendly very helpful and accommodating”

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Posted 2 months ago

“I had the best customer service experience with Just Sunnies! This company was the only place I could find the sunglasses I wanted- nowhere else could ship to NZ for a reasonable price. Unfortunately I originally received the wrong product, however I got in touch with Customer Service and the issue was promptly resolved! I spoke to Emma, who was genuinely incredible, and it was so lovely to be able to speak to a real person in real time. She was so kind & understanding, and didn’t make me feel annoying for requesting an exchange (which is a huge win for someone with anxiety like myself!). 10/10, I’ll definitely be recommending this company and their service :)”

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Posted 2 months ago

Hi Sahara, Thank you for taking the time to share such a lovely review! We are so happy to hear that the matter was promptly resolved for you with Emma's help. We will ensure this feedback is passed on, enjoy your sunglasses and we hope to see you back again :)

Posted 2 months ago

“Probably the best customer service I've had for a very long time. The girls were wonderful, helpful and understanding. The product was great as well.”

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Posted 2 months ago

“The website made it easy and stress-free to place an order. The customer service team deserves special mention for being incredibly responsive and efficient. Their commitment to excellence truly enhanced the entire experience and the delivery was impressively fast.”

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Posted 2 months ago

Hi Siobhán, Thank you so much for this wonderful review. We are pleased to hear about your experience and hope you love your new sunglasses!

Posted 2 months ago

“Well priced, quick delivery, thankyou 😊”

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Posted 2 months ago

“Really very good as I was kept updated and delivery was very quick too. Overall really happy with the whole experience.”

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Posted 2 months ago

Thank you for your review, Natalie. We hope you love your new sunglasses!

Posted 2 months ago

“Well laid out website and easy to find the dummies I was looking for. Also I was able to make the purchase from abroad and have them delivered in Australia. Delivery was as expected and on time. Great service.”

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Posted 2 months ago

Hi Miranda, Thank you for your kind words! We are glad to hear everything went well with your purchase.

Posted 2 months ago

“Emma was amazingly fast and accurate in response to a customer service request. Highly recommended thanks alot for help.”

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Posted 2 months ago

Just Sunnies is rated 4.9 based on 346 reviews