Just Sunnies Reviews

Name: Just Sunnies
Address: 1/62 Township Drive, Burleigh Heads, Queensland
Rating: 4.85

4.9 Rating 357 Reviews

97 %

of reviewers recommend Just Sunnies

4.9

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Just Sunnies 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So easy to find what you need.”

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Posted 2 months ago

“The sunglasses arrived very quickly beautifully packaged and presented. I was very impressed”

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Posted 2 months ago

“Very epic :D”

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Posted 2 months ago

“Friendly very helpful and accommodating”

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Posted 2 months ago

“I had the best customer service experience with Just Sunnies! This company was the only place I could find the sunglasses I wanted- nowhere else could ship to NZ for a reasonable price. Unfortunately I originally received the wrong product, however I got in touch with Customer Service and the issue was promptly resolved! I spoke to Emma, who was genuinely incredible, and it was so lovely to be able to speak to a real person in real time. She was so kind & understanding, and didn’t make me feel annoying for requesting an exchange (which is a huge win for someone with anxiety like myself!). 10/10, I’ll definitely be recommending this company and their service :)”

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Posted 2 months ago

Hi Sahara, Thank you for taking the time to share such a lovely review! We are so happy to hear that the matter was promptly resolved for you with Emma's help. We will ensure this feedback is passed on, enjoy your sunglasses and we hope to see you back again :)

Posted 2 months ago

“Probably the best customer service I've had for a very long time. The girls were wonderful, helpful and understanding. The product was great as well.”

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Posted 2 months ago

“The website made it easy and stress-free to place an order. The customer service team deserves special mention for being incredibly responsive and efficient. Their commitment to excellence truly enhanced the entire experience and the delivery was impressively fast.”

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Posted 2 months ago

Hi Siobhán, Thank you so much for this wonderful review. We are pleased to hear about your experience and hope you love your new sunglasses!

Posted 2 months ago

“Well priced, quick delivery, thankyou 😊”

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Posted 2 months ago

“Really very good as I was kept updated and delivery was very quick too. Overall really happy with the whole experience.”

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Posted 2 months ago

Thank you for your review, Natalie. We hope you love your new sunglasses!

Posted 2 months ago

“Well laid out website and easy to find the dummies I was looking for. Also I was able to make the purchase from abroad and have them delivered in Australia. Delivery was as expected and on time. Great service.”

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Posted 2 months ago

Hi Miranda, Thank you for your kind words! We are glad to hear everything went well with your purchase.

Posted 2 months ago

“Emma was amazingly fast and accurate in response to a customer service request. Highly recommended thanks alot for help.”

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Posted 2 months ago

“Great service very quick and effective customer service representative thanks alot highly recommend”

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Posted 2 months ago

“Seamless purchase, excellent communication.”

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Posted 2 months ago

“It was so good to browse and choose the sunnies...They arrived yesterday and I love them. !! Thank you.”

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Posted 2 months ago

“Quick postage even during the storms in QLD. Well done”

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Posted 2 months ago

“I ordered the wrong sunglasses initially. Customer service (Emma) was absolutely outstanding. Emma aaisted me in every way. Love my new sunnies.”

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Posted 2 months ago

“The Lady at Tweed City knew her product and was extremely helpful. She was also under the pump with customers but took care of everyone in a professional unstressed manner . Was very good with recommendations, nice to meet a sales person that is knowledgeable and friendly , not some disinterested person only concerned about taking your money .”

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Posted 3 months ago

Hi Mark, Thank you so much for your feedback regarding our Tweed City store! We will ensure that this review is passed along to our team there, they will be delighted to hear it.

Posted 2 months ago

“I recently had the pleasure of purchasing Maui Jim’s from Juliana at Coolangatta. I asked Juliana to order in a specific model which did not suit me!! However Juliana set about finding the perfect pair for me… Can’t thank you enough Juliana see you again soon. Mick ✌🏾😎”

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Posted 3 months ago

Hi Mick, So happy to hear you had a great experience with Juliana! We will be sure to pass these kind words along.

Posted 2 months ago

“Excellent service from Staff,”

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Posted 3 months ago

“Fast delivery, great prices, quality products and excellent customer service from Emma! We needed to exchange a pair of sunnies and Emma went above and beyond to assist us with this. Thanks Emma! We’ll definitely be recommending Just Sunnies to our friends and family.”

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Posted 3 months ago

Thank you for such a wonderful review! We are so pleased to hear that you had such a good experience with Emma, we hope you love your new sunglasses!

Posted 2 months ago

Just Sunnies is rated 4.9 based on 357 reviews